The Hiya Voice

News and views for better voice performance

Reduce the risk of spam labeling on your business calls

Register your business numbers to establish yourself as a legitimate caller to carriers — reducing your risk of spam labeling. Sign up for your free Hiya account to register today.

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Hiya blocks 6 billion fraud calls in the US in 2024

In a groundbreaking milestone for spam protection, Hiya blocked 6 billion fraud calls in the United States in 2024—the most ever recorded ...
Jonathan Nelson
Dec. 12, 2024

How carriers label spam calls and how businesses can ...

It’s frustrating for businesses when they call customers or prospects and their phone numbers are labeled as spam or nuisance. When this ...
Michelle Wallace
Jul. 23, 2024

Why registering your business phone number matters

Update: Hiya Number Registration is now generally available. Learn more and sign up for your free account to register your business numbers ...
Michelle Wallace
Feb. 29, 2024

Understanding and avoiding the Eversource scam

In an era dominated by technology, phone scams have become an escalating concern for individuals and businesses alike. The ubiquity of ...
Hiya Team
Jan. 31, 2024

Speed to lead: how to improve sales calling practices

Meeting buyers where they are is essential in today's ever-evolving buyer landscape. Comparison sites and online marketplaces provide ...
Natalie Graham
Jan. 4, 2024

Navigating the robocall mitigation database: A ...

With robocalls becoming more common, it can feel like a day goes by without a call from an unknown number disrupting your routine. And when ...
Hiya Team
Dec. 29, 2023

Are robocalls illegal? Laws, protections, and best practices

Robocalls have become a nuisance in the lives of consumers and businesses alike. These unsolicited calls often deliver pre-recorded ...
Hiya Team
Dec. 13, 2023

How Canadian voice providers defend against fraudulent calls

Since the beginning of 2023, more people in Canada have begun seeing “call labels” on some calls they receive. These labels warn call ...
Alex Salkin
Nov. 8, 2023