The Hiya Voice: The caller ID and call protection blog

What Is SOC 2 Compliance?

With great data, comes great responsibility. When SOC 2 Compliance was introduced, it was in direct response to the growing need for ... >

Hiya nominated for GeekWire’s Workplace of the Year

Hiya is nominated for GeekWire’s Workplace of the Year award and our team would love your vote! Our team is honored to be recognized as one ... >

Hiya off to a fast start in the first quarter of 2021

Team Hiya hit the ground running in 2021. As we close out the first quarter, let’s take a look at what we’ve accomplished in the past three ... >

The Pain of Fraud Calls: 4 Insights for Healthcare Call ...

The voice channel has always played a critical role in healthcare communications among payers, providers, and patients. More often than ... >

4 Key Trends Every Financial Services Contact Center Should ...

In 2020, people became more accustomed to putting more physical distance between them for the sake of social distancing -- but this ... >

Hiya named top startup employer in America by Forbes

Forbes recently released its annual list of the top startup employers in America and I’m so proud that Hiya took the No. 1 spot! We beat ... >

Tax Scams Reach Highest Point since Pandemic Began

With the opening of tax season last month, we’ve seen a massive increase in tax-related phone scams. Tax scam calls reached their highest ... >

Watch out, Hungary: Erste Bank scam!

Most of us in 2021 know that scammers, fraudsters and cheaters of all sorts can come at you at every corner, on every platform imaginable. >

STIR/SHAKEN: Does It Completely Reduce Illegal Call ...

Millions of Americans own different types of mobile phones and all of these people know that fraudulent calls are already a huge problem in ... >

Hiya’s 2021 State of the Call report featured in USA Today, ...

We recently launched our 2021 State of the Call report, where we analyzed more than 150 billion calls and commissioned a third-party survey ... >

Caller ID Spoofing: How to Prevent Fraudulent Calls

Every company needs to protect its assets, including information about its employees as well as its customers. When most business owners ... >

What is a Spoofing Attack? Everything to Know About This ...

According to research from PwC, 47% of all companies have experienced some type of fraud in the last 24 months. Even when the company ... >

15 Key Call Center Metrics to Measure Outbound Call ...

With $2 trillion of commerce conducted over the phone annually, businesses have a lot riding on their ability to reach and connect with ... >

It’s official. Hiya has kicked off 2021

Hiyans from all three offices came together virtually in January to celebrate the achievements of 2020 and to get enthused for a promising ... >

Our 2021 State of the Call Report is Live!

Each year at Hiya, we dig into our data to spot the top trends on the voice call. And we make these insights available to you in our annual ... >

Second Round of Stimulus Checks Brings New Wave of Scams

As the U.S. Government sends out the second round of Economic Impact Payments as part of Coronavirus relief, fraudsters are capitalizing on ... >

Hiya included on Business Insider’s list of startups ...

Hiya was included on Business Insider’s recently published list of the top startups pushing the remote work revolution forward into 2021. ... >

Hiya Lands its First European Carrier in New Partnership ...

We’re excited to announce our new partnership with Telenor Norway to strengthen the fight against fraud and nuisance calls. This ... >

Wangiri Scam Hits Europe

The world’s most prevalent phone scam shows no signs of slowing down. In fact, the popular Wangiri scam is expanding throughout Europe and ... >

Hiya Ranked 86th Fastest-Growing Company in North America ...

Today, Hiya was ranked the 86th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™, a ranking of the 500 ... >

The Real Facts on the “Stay Home and Stay Safe” Robocall ...

A suspicious robocall campaign has hit the U.S. during the past three months, and today, on Election Day, it has attracted widespread ... >

Hiya and Samsung extend strategic partnership to 2025

We are excited to announce the extension of our strategic partnership with Samsung to 2025. We will continue to power Samsung Smart Call to ... >

Quantum Assurance increases answer and conversion rates ...

Connecting businesses with their customers is core to what we do and has become increasingly critical over the past several months. That’s ... >

Hiya Finds 86% Growth in Fraud and Nuisance Calls in the UK

Hiya, the industry leader in fraud and nuisance call protection, has seen a significant growth in spam calls in the UK grow over the past ... >

Hiya Collaborates With Charter to Protect Spectrum Mobile ...

Today, we are proud to announce our collaboration with Charter Communications to provide Hiya’s free anti-spam app to its Spectrum Mobile ... >

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Hiya Launches Hiya Connect To Help Businesses Improve ...

Today, Hiya announced a new product that allows businesses to provide meaningful context into their calls to mobile customers. Featuring ... >

Here's to the End of the Year As We Know It! | 2016 ...

Not quite in the words of REM's "It's the end of the world," but it's definitely coming close to the "end of the year as we know it!" With ... >

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What Is SOC 2 Compliance?

Hiya nominated for GeekWire’s Workplace of the ...

Hiya off to a fast start in the first quarter of ...

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