--- title: "The Hiya Voice: News and views for better voice performance | Hiya Protect" description: Hiya Protect | Voice performance trends, news, and product updates from Hiya. Learn more about improving voice connections and solutions for protections. --- [![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) Solutions Solutions [For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### Webinar Branded Calling 101 Weekly Webinar Make your company's calls more recognizable. Learn how Hiya can drive value for your business. [Sign up today Arrow Right](https://www.hiya.com/lp/webinar-series-intro-to-hiya-branded-call) Products Connect ###### [Branded Call Display your branded caller ID](https://www.hiya.com/products/connect/branded-call) ###### [Number Registration Display your branded caller ID](https://www.hiya.com/products/connect/number-registration) ###### [View Plans Flexible pricing for teams of all sizes](https://www.hiya.com/products/connect/pricing) Protect ###### [Spam Analytics Stop spam & fraud on your mobile network](https://www.hiya.com/products/protect/spam-analytics) ###### [AI Voice Detection Real-time AI voice detection](https://www.hiya.com/products/protect/ai-voice-detection) Mobile apps ###### [Hiya Spam Blocker Fraud & AI voice protection](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### [Hiya AI Phone Productivity for busy people](https://www.hiya.com/products/apps/hiya-ai-phone) ![](https://blog.hiya.com/hubfs/sotc-report.avif) ###### Report State of the Call 2026 86% of unidentified calls go unanswered. Read the benchmark report for what is happening in voice today, and what you can do to drive business. [Read the report Arrow Right](https://www.hiya.com/state-of-the-call) Why Hiya? Overview [Why Hiya Your voice innovation partner](https://www.hiya.com/why-hiya) [How it works Get started quickly & easily](https://www.hiya.com/how-it-works) [Customer Stories Real companies, real results](https://www.hiya.com/case-studies) [Voice Intelligence Platform Industry’s leading voice platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) [Trust Center Compliance, security, & privacy](https://www.hiya.com/why-hiya/trust-center) Company [About Leadership and history](https://www.hiya.com/company/about) [Careers We're hiring!](https://www.hiya.com/company/careers) [Contact us Get in touch](https://www.hiya.com/contact-us) ![](https://blog.hiya.com/hubfs/bclc-hero-img.webp) ###### Customer Story BCLC increases business KPIs with Hiya With Hiya Branded Call BCLC was able to increase contact rates, campaign efficiency, and revenue. [Read their story Arrow Right](https://www.hiya.com/customer-stories/bclc) Resources Resources [Resource Center](https://www.hiya.com/resources) [Partner Program](https://partners.hiya.com/) [Get Support](https://hiya.com/support) [Developer Docs](https://developer.hiya.com/) [Hiya Blog](https://blog.hiya.com/) [Newsroom](https://www.hiya.com/newsroom) [Events](https://www.hiya.com/events) ###### eBook 10 Tips for customer-friendly phone calls Prevent caller reputation issues and complaints with customer-friendly calling practices. [Read eBook Arrow Right](https://www.hiya.com/resources/ebooks/10-tips-for-customer-friendly-phone-calls) [Get Started Arrow Right](https://www.hiya.com/#audience) [Log in](https://connect.hiya.com/login) [Get started](https://www.hiya.com/#audience) # The Hiya Voice News and views for better voice performance ![](https://blog.hiya.com/hubfs/Product%20update%20tag%20-%20Blog%20Post%20Image%20%20(1300x730)%20-%20Feature@2x.jpg) [Feature](https://blog.hiya.com/tag/feature?hsLang=en) ## [Add Tags to phone numbers to see performance by campaign, region, agent & more](https://blog.hiya.com/add-tags-to-phone-numbers-to-see-performance?hsLang=en) Organize your numbers. See what's working. Act faster. The more phone numbers you manage, the ... Alia Logan Sep. 9, 2026 ![](https://blog.hiya.com/hubfs/MWC2026%20Recap%20Blog-Feature%20Image%20copy.webp) [Feature](https://blog.hiya.com/tag/feature?hsLang=en) ## [MWC 2026: Voice is the New Battleground for Trust](https://blog.hiya.com/mwc-2026-voice-is-the-new-battleground-for-trust?hsLang=en) James Lau Mar. 12, 2026 ![](https://blog.hiya.com/hubfs/Hiya-delivers-top-tier-Speech_Deepfake-Detection-on-hugging-face_blog.png) [Feature](https://blog.hiya.com/tag/feature?hsLang=en) ## [Hiya Delivers Top-Tier Speech Deepfake Detection on the Hugging Face Arena](https://blog.hiya.com/hiya-delivers-top-tier-speech-deepfake-detection-on-the-hugging-face-arena?hsLang=en) David Martinez Gonzalez Feb. 23, 2026 ![](https://blog.hiya.com/hubfs/Hiya%20x%20MasOrange_blog@2x.jpg) [Feature](https://blog.hiya.com/tag/feature?hsLang=en) ## [MasOrange and Hiya help restore trust in voice calls for Spaniards](https://blog.hiya.com/hiya-and-masorange-partner-to-launch-llamada-visible-in-spain?hsLang=en) Mariano González-Cayuela Nov. 17, 2025 ## Reduce the risk of spam labeling on your business calls Register your business numbers to establish yourself as a legitimate caller to carriers — reducing your risk of spam labeling. Sign up for your free Hiya account to register today. [Create free account](https://www.hiya.com/products/connect/number-registration) ![](https://blog.hiya.com/hubfs/hiya-reg-blog_phones.png) ## All articles - [Scam Trends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [Spam & Fraud Protection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) - [Branded Call](https://blog.hiya.com/tag/branded-call?hsLang=en) - [Hiya Protect](https://blog.hiya.com/tag/hiya-protect) - [Call Intelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [Company News](https://blog.hiya.com/tag/company-news?hsLang=en) - [Hiya Connect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [Tips & Tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) - [Scam of the Month](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [Call Labeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [Culture & Careers](https://blog.hiya.com/tag/culture-careers?hsLang=en) - [AI Voice](https://blog.hiya.com/tag/ai-voice?hsLang=en) - [Feature](https://blog.hiya.com/tag/feature?hsLang=en) - [Product Updates](https://blog.hiya.com/tag/product-updates?hsLang=en) - [Reputation](https://blog.hiya.com/tag/reputation?hsLang=en) - [Success Stories](https://blog.hiya.com/tag/success-stories?hsLang=en) - [Business number registration](https://blog.hiya.com/tag/business-number-registration?hsLang=en) - [Hiya AI Phone](https://blog.hiya.com/tag/hiya-ai-phone?hsLang=en) - [Call Reputation](https://blog.hiya.com/tag/call-reputation?hsLang=en) - [Deepfake Voice Detection](https://blog.hiya.com/tag/deepfake-voice-detection?hsLang=en) ![](https://blog.hiya.com/hubfs/Operators-Bouygues%20social.webp) ## [Overcoming the nuisance call problem in France with ...](https://blog.hiya.com/overcoming-the-nuisance-call-problem-in-france-with-bouygues-telecom?hsLang=en) Bouygues Telecom has launched a network-level nuisance call protection service powered by Hiya Protect Spam Analytics, making it the first ... Camilla Dickson Oct. 15, 2026 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/SotC2026-France%20Focus.webp) ## [Nearly half of French consumers have lost money to a phone ...](https://blog.hiya.com/nearly-half-of-french-consumers-have-lost-money-to-a-phone-scam?hsLang=en) Nearly half of consumers in France have lost money to a phone scam in the past year. That’s three times more than other countries surveyed. ... Rob Unsworth Sep. 29, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Hiya%20x%20DNA-blog@2x.webp) ## [Hiya and DNA Finland launch network-level call protection](https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en) DNA, one of the leading telecommunications companies in Finland and part of the Telenor Group, has launched Hiya’s AI-powered voice ... Stephanie Boulanger Jun. 2, 2026 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Hiya%20x%20Telenor-blog@2x.webp) ## [Telenor Sweden deploys Hiya’s AI-powered call protection](https://blog.hiya.com/telenor-sweden-deploys-hiyas-ai-powered-call-protection?hsLang=en) Telenor Sweden has deployed Hiya Protect across its consumer mobile network, delivering AI-powered, real-time call protection to Swedish ... Stephanie Boulanger May. 28, 2026 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog%20post%20-%20SOTC%202026_%20Trend%20%235-hero.webp) ## [Mobile network operators with strong spam protection have a ...](https://blog.hiya.com/mobile-network-operators-with-strong-spam-protection-have-a-huge-competitive-advantage?hsLang=en) Protection from spam calls is a meaningful consideration for consumers when choosing a mobile network operator — or deciding to switch ... Stephanie Boulanger Apr. 24, 2026 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Hiya%20x%20Vodafone_blog@2x.webp) ## [Vodafone adds Hiya-powered spam protection in the UK](https://blog.hiya.com/vodafone-adds-hiya-powered-spam-protection-in-the-uk?hsLang=en) Today Hiya announced it is powering Vodafone’s Scam Call Protection feature, a new scam and spam call detection capability embedded within ... Stephanie Boulanger Apr. 22, 2026 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/blog-header-SOTC-3.webp) ## [Eroding trust is crippling the voice channel](https://blog.hiya.com/eroding-trust-is-crippling-the-voice-channel?hsLang=en) Trust in voice calls is declining. In fact, when consumers receive calls from numbers they don’t recognize, only 14% immediately answer — ... Stephanie Boulanger Apr. 14, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog%20-%20SOTC%20Trend%203%20-%202026.04%20B%20(without%20Text).jpg) ## [Subscribers believe mobile network operators should protect ...](https://blog.hiya.com/subscribers-believe-mobile-network-operators-should-protect-them-against-voice-fraud?hsLang=en) In a survey of more than 12,000 consumers for Hiya’s State of the Call 2026 report, consumers were asked who should be most responsible for ... Stephanie Boulanger Apr. 9, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-SOTCTrend2.avif) ## [AI is making voice fraud worse, both in volume and in ...](https://blog.hiya.com/ai-is-making-voice-fraud-worse-both-in-volume-and-in-targeting?hsLang=en) AI is weaponizing the voice channel, with automated AI agents increasing the volume of attacks and deepfake technology making targeting ... Stephanie Boulanger Mar. 26, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/consumer-frustration-blog-hero.avif) ## [Survey: Consumer frustration with unwanted calls is ...](https://blog.hiya.com/survey-consumer-frustration-with-unwanted-calls-is-increasing?hsLang=en) Consumer frustration with unwanted calls continues to increase year over year, as consumers say they receive an average of 7 unwanted calls ... Stephanie Boulanger Mar. 17, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Top-10-phone-scams-in-UK-Hiya-stops-scam-and-spam-calls_blog.png) ## [Top 10 phone scams in the UK in 2025](https://blog.hiya.com/top-10-phone-scams-in-the-uk-in-2025?hsLang=en) In 2025, employment scams were by far the most common type of phone scam in the UK — knocking off HMRC tax scams from the #1 position they ... Jonathan Nelson Dec. 16, 2025 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Top-10-scam-trends-in-Spain-2025_blog.png) ## [Top 10 phone scams in Spain in 2025](https://blog.hiya.com/top-10-phone-scams-in-spain-in-2025?hsLang=en) Spain has one of the worst phone spam problems in Europe. Spaniards receive an average of 13 unwanted calls (both fraud and nuisance) per ... Hiya Team Nov. 13, 2025 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_GCTR-Q1-2025-Canada_B.webp) ## [Bank and credit card scams are #1 in Canada](https://blog.hiya.com/bank-and-credit-card-scams-are-1-in-canada?hsLang=en) For the past several quarters, Amazon scams have ranked as the top phone fraud in Canada. But in Q1 2025, bank and credit card scams moved ... Patchen Noelke Jun. 5, 2025 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Scam-of-the-Month_2025_02_Energy-scam-by-Country_B.avif) ## [Scam of the month: Energy scams](https://blog.hiya.com/scam-of-the-month-energy-scams?hsLang=en) Many of the top phone scams are seasonal, such as package delivery scams during holiday season and tax scams before and after tax ... Patchen Noelke Apr. 21, 2025 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_Hiyas-Authenticity-Verification-API_B-1.avif) ## [Protecting your business from voice fraud](https://blog.hiya.com/protecting-your-business-from-voice-fraud-1?hsLang=en) In today's digital age, voice fraud is becoming an increasingly sophisticated threat to businesses and their customers. Synthetic voices, ... Hiya Team Mar. 24, 2025 - [aivoice](https://blog.hiya.com/tag/ai-voice?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_GCTRQ42024_UK_B@2x-1.avif) ## [HMRC tax scams remain the most common phone scam in UK](https://blog.hiya.com/hmrc-tax-scams-remain-the-most-common-phone-scam-in-uk?hsLang=en) Phone scams impersonating Her Majesty’s Revenue and Customs (HMRC) were the most common type of phone scam in the UK in the fourth quarter ... Patchen Noelke Mar. 10, 2025 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_GCTRQ42024_Germany_B@2x-1.avif) ## [Sweepstakes and PayPal scams are big in Germany](https://blog.hiya.com/sweepstakes-and-paypal-scams-are-big-in-germany?hsLang=en) First, the good news: residents of Germany receive relatively low volumes of phone spam: an average of just 3 unwanted calls per person ... Patchen Noelke Mar. 6, 2025 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_Why-France%E2%80%99s-new-regulations-won%E2%80%99t-stop-spam-calls_B-1.avif) ## [Why France’s new regulations won’t stop spam calls](https://blog.hiya.com/why-frances-new-regulations-wont-stop-spam-calls?hsLang=en) France has implemented new laws aimed at combating fraud and nuisance calls — including STIR/SHAKEN protocols to stop phone number spoofing. Hiya Team Mar. 4, 2025 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_Telenor_Launch_B.jpg) ## [Telenor Norway launches nationwide call protection for ...](https://blog.hiya.com/telenor-norway-launches-nationwide-call-protection-for-consumers?hsLang=en) Hiya Team Feb. 7, 2025 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Adaptive_AI_with_phone_number_maturity_modeling-B.jpg) ## [Hiya fights number rotation with innovative new modeling](https://blog.hiya.com/hiya-fights-number-rotation?hsLang=en) In today’s rapidly evolving telecommunications landscape, protecting subscribers from spam calls is more critical than ever. Malicious ... Tim Spillane Jan. 16, 2025 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) ![](https://blog.hiya.com/hubfs/Blog-Everything-we-shipped-in-2024-B1.jpg) ## [What Hiya launched in 2024, and how it can help you in 2025](https://blog.hiya.com/what-hiya-launched-in-2024?hsLang=en) As we begin a new year, this is a good time to look back at everything we accomplished in the previous year. 2024 was a busy year for Hiya. ... Hiya Team Jan. 7, 2025 - [aivoice](https://blog.hiya.com/tag/ai-voice?hsLang=en) - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [deepfakevoicedetection](https://blog.hiya.com/tag/deepfake-voice-detection?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) ![](https://blog.hiya.com/hubfs/Blog-Enterprise-Caller-Scoring-B.jpg) ## [Boosting Call Protection: Enterprise Caller Scoring Expands ...](https://blog.hiya.com/boosting-call-protection-enterprise-caller-scoring-expands-coverage-by-nearly-2x?hsLang=en) Spam calls continue to disrupt trust and safety in mobile networks, driven largely by number rotation—a tactic where bad actors switch ... David Kay Dec. 16, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) ![](https://blog.hiya.com/hubfs/Blog-Hiya-blocks-6-billion-fraud-calls-in-the-US-in-2024-B.jpg) ## [Hiya blocks 6 billion fraud calls in the US in 2024](https://blog.hiya.com/hiya-blocks-6-billion-fraud-calls-in-the-us-in-2024?hsLang=en) In a groundbreaking milestone for spam protection, Hiya blocked 6 billion fraud calls in the United States in 2024—the most ever recorded ... Jonathan Nelson Dec. 12, 2024 - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) ![](https://blog.hiya.com/hubfs/GCTR_Q3_2024_Blog%20Post%20Image%20@2x.jpg) ## [Global Call Threat Report: Bank and credit card scams ...](https://blog.hiya.com/global-call-threat-report-bank-and-credit-card-scams-dominate-in-q3?hsLang=en) Bank and credit card scams were the most common types of phone scams in the world in Q3 2024, according to Hiya’s data. These appear in ... Hiya Team Dec. 10, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Untitled%20design%20(9).png) ## [Scam of the month: Police scams](https://blog.hiya.com/scam-of-the-month-police-scams?hsLang=en) A common tactic of phone scammers is to catch their victims off guard, shake them up, and cause them to take action before they have time ... Hiya Team Nov. 29, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_GCTR-H1-Spain-TikTok-Scam_B.jpg) ## [Spain combines high rates of fraud and nuisance calls](https://blog.hiya.com/spain-combines-high-rates-of-fraud-and-nuisance-calls?hsLang=en) Spain has a phone spam problem. Not only do Spaniards receive a high volume of unwanted calls each month, but of those calls, a high ... Patchen Noelke Oct. 22, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_SIPNOC-2024_B.jpg) ## [Is STIR/SHAKEN making a difference?](https://blog.hiya.com/is-stir-shaken-making-a-difference?hsLang=en) Jonathan Nelson Oct. 16, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_Political-calls-surge-ahead-of-US-election_B.jpg) ## [Political calls surge ahead of US presidential election](https://blog.hiya.com/political-calls-surge-ahead-of-us-presidential-election?hsLang=en) If it seems your phone has been ringing more often, you’re not imagining things. Political calls have surged as the US presidential ... Patchen Noelke Oct. 7, 2024 - [aivoice](https://blog.hiya.com/tag/ai-voice?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_Spam-calls-declined-in-the-UK-in-the-first-half-of-2024_B@2x.jpg) ## [Spam calls declined in the UK in the first half of 2024](https://blog.hiya.com/spam-calls-declined-in-the-uk-in-the-first-half-of-2024?hsLang=en) Residents of the UK receive fewer spam calls than those living in other European countries: an average of only 3 per person each month. ... Patchen Noelke Sep. 26, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Scam-of-the-Month_2024_09_Tech-Support-Scams_B.jpg) ## [Scam of the month: Tech support scams](https://blog.hiya.com/tech-support-scams?hsLang=en) “Tech support scams are real and they’re causing enormous consumer injury: hundreds and hundreds of millions of dollars, and that’s just ... Patchen Noelke Sep. 25, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Medicare-%26-insurance-scams-dominate-U.S.-in-first-half-of-2024_B.jpg) ## [Medicare & insurance scams dominate U.S. in first half ...](https://blog.hiya.com/spotlight-on-phone-call-scams-on-the-rise-in-the-us?hsLang=en) The United States receives an above average number of spam calls compared to other countries, and the most common phone scams relate to ... Patchen Noelke Sep. 9, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Spain-drafts-new-regulations-to-fight-spam-calls_B.jpg) ## [Spain drafts new regulations to fight spam calls](https://blog.hiya.com/spain-drafts-new-regulations-to-fight-spam-calls?hsLang=en) Governmental regulators in Spain have issued a draft order that aims to tackle the increasing issue of fraud facilitated through phone ... Mariano González-Cayuela Aug. 29, 2024 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/GCTR-H12024@2x%20(1).jpg) ## [Global Report: Each country experiences unique set of phone ...](https://blog.hiya.com/global-report-each-country-experiences-unique-set-of-phone-scams?hsLang=en) Phone spam is a global problem, but each country experiences it differently — both in the volume of spam calls and the types of phone scams ... Elise Harrington Aug. 22, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Scam-of-the-Month_2024_08_Bank-B.jpg) ## [Scam of the month: Bank scams](https://blog.hiya.com/scam-of-the-month-bank-scams?hsLang=en) Bank and credit card scams were the most commonly reported type of phone scam in the world last year, according to Hiya’s data. They ranked ... Hiya Team Aug. 21, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Post-How%20Identuty%20should%20work%20(2).png) ## [Rethinking identity on the voice channel](https://blog.hiya.com/rethinking-identity-on-the-voice-channel?hsLang=en) Consumers have very little trust in the voice call. In fact, 92% of consumers think unidentified calls are fraudulent, according to Hiya’s ... Michelle Wallace Aug. 15, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) ![](https://blog.hiya.com/hubfs/Blog-Hiya-acquires-deepfake-voice-detection-leader-Loccuai-B%20(1).jpg) ## [Loccus.ai joins Hiya](https://blog.hiya.com/loccus.ai-joins-hiya?hsLang=en) Hiya has acquired deepfake voice detection leader Loccus.ai, which identifies AI-generated voice in real-time. Combining the power of ... Elise Harrington Jul. 31, 2024 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [productupdates](https://blog.hiya.com/tag/product-updates?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-European-Data-Privacy_B.jpg) ## [European privacy laws work to scammers’ advantage](https://blog.hiya.com/european-privacy-laws-work-to-scammers-advantage?hsLang=en) Privacy laws are wonderful. They protect our personal data from being shared with everyone from marketers to the government. But there is a ... Patrick Boyle Jul. 30, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Unmasking-the-truth-behind-scam-phone-calls_B%20(1).jpg) ## [Unmasking the truth behind scam phone calls](https://blog.hiya.com/unmasking-the-truth-behind-scam-phone-calls?hsLang=en) Scam calls are a worldwide problem. Each year, Hiya analyzes billions of calls across 40+ countries, and of those calls, more than 14% were ... Michelle Wallace Jul. 11, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Top-4-reasons-phone-carriers-seek-out-spam-%26-fraud-protection-B.jpg) ## [Top 4 reasons phone carriers invest in spam & fraud ...](https://blog.hiya.com/top-4-reasons-phone-carriers-invest-in-spam-fraud-protection?hsLang=en) Here at Hiya, we’ve successfully deployed voice security solutions with phone carriers across the globe. In meeting with carriers large and ... Shaun Kehrberg Jun. 28, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Scam-of-the-Month_2024_06_Utility-and-disconnect-scams-B.jpg) ## [Scam of the month: Utility and disconnect scams](https://blog.hiya.com/scam-of-the-month-utility-and-disconnect-scams?hsLang=en) If you received a call from your utility company informing you that your electricity would be shut off within the hour due to lack of ... Hiya Team Jun. 15, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_Amazon-phone-scams_B.jpg) ## [Amazon phone scams down in the US, up in Canada and UK](https://blog.hiya.com/amazon-phone-scams-down-in-the-us-up-in-canada-and-uk?hsLang=en) What happens when scammers hit a roadblock with their fraudulent calls? Do they lay down their headsets and go home? Not likely. It’s more ... Jonathan Nelson May. 28, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-The-cost-of-fraud_B.jpg) ## [Phone scam losses increased 527% in past year](https://blog.hiya.com/phone-scam-losses-increased-527-in-past-year?hsLang=en) Financial losses from phone scams were up 527% in 2023 compared to 2022. In 2022, the average amount lost by consumers who were scammed was ... Elise Harrington May. 23, 2024 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Scam-of-the-Month_2024_05_Charity-Imposters-B.jpg) ## [Scam of the month: Charity and Nonprofit scams](https://blog.hiya.com/scam-of-the-month-charity-and-nonprofit-scams?hsLang=en) People are generally willing to open their wallets to help others in need, whether it’s to help victims of a natural disaster or fund ... Hiya Team May. 20, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Canada-Senior-Benefits-Scam-B.jpg) ## [Senior scams on the rise in Canada](https://blog.hiya.com/senior-scams-on-the-rise-in-canada?hsLang=en) Senior citizens in Canada are being targeted by phone scammers. Hiya Team May. 7, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/UK-Energy-Bill-Scam-B.jpg) ## [UK energy bill scams surge in winter](https://blog.hiya.com/uk-energy-bill-scams-surge-in-winter?hsLang=en) Winter may be the slow season in many industries in the UK, but it’s high season for fraudsters perpetrating energy scams. Hiya Team May. 1, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Scam-of-the-Month_2024_04_Elections-B.jpg) ## [Scam of the month: Elections](https://blog.hiya.com/scam-of-the-month-elections?hsLang=en) 2024 is a presidential election year in the US, and that means citizens will be getting plenty of political calls. Hiya Team Apr. 25, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Apr-12-2024-11-43-31-9502-PM.png) ## [Hiya’s guarantee: establishing our Customer Bill of Rights](https://blog.hiya.com/hiyas-guarantee-establishing-our-customer-bill-of-rights?hsLang=en) As a customer, interacting with a company can feel like more than just a transaction. In many cases, these interactions are building blocks ... Hiya Team Apr. 12, 2024 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) ![](https://blog.hiya.com/hubfs/LinkedIn-Post-Graphic%20V1.png) ## [Spain experiences high rates of phone spam and fraud](https://blog.hiya.com/spain-combines-high-rates-of-spam-and-fraud?hsLang=en) In the previous four quarters, Spain has had the highest spam rate in Europe. But in Q4 2023, Spain’s 46% spam rate was edged out by ... Andrea Moreno Apr. 4, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Web_Hero.svg) ## [2024 State of the Call: Consumers prefer voice, but spam ...](https://blog.hiya.com/2024-state-of-the-call-consumers-prefer-voice-but-spam-and-fraud-are-threats?hsLang=en) While consumers and businesses continue to prioritize voice calls, phone fraud, and spam are on the rise, posing a threat to the medium ... Tanvi Saxena Mar. 28, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Mar-20-2024-04-55-10-7833-PM.png) ## [Brazilians receive 24 spam calls per person per month](https://blog.hiya.com/brazilians-receive-24-spam-calls-per-person-per-month?hsLang=en) Brazil has a major phone spam problem. Brazillians receive an average of 24 spam calls per person each month. That’s considerably more than ... Andrea Moreno Mar. 20, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://lh7-us.googleusercontent.com/tIllOFVRVnfSyL7MiZVU-6UjGXBq79Jb2zCCNy0B8qaYvtwvJbVgkDb6EZIo9A7ZSdbLoXMyWvqUT_FeBNy9lxoaecLoC1EF8H4m2aHqeeiky77f0vmgMzOTVJK5lRCJ_fIwxow977O1iVS9X20_d_s) ## [Highlights from Mobile World Congress Barcelona 2024](https://blog.hiya.com/highlights-from-mobile-world-congress-barcelona-2024?hsLang=en) Hiya was delighted to meet customers and partners in person at Mobile World Congress 2024, the world’s largest and most influential trade ... Hiya Team Mar. 14, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Mar-12-2024-11-09-54-7440-PM.png) ## [Canada Revenue Agency scams tax Canadian’s patience](https://blog.hiya.com/canada-revenue-agency-scams-tax-canadians-patience?hsLang=en) As if calculating and paying taxes weren’t bad enough, Canadians must also deal with phone scammers who try to con them out of their ... Andrea Moreno Mar. 12, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Mar-07-2024-05-43-39-7490-PM.png) ## [Immigration scams on the rise in the UK](https://blog.hiya.com/immigration-scams-on-the-rise-in-the-uk?hsLang=en) Immigration and visa scams are on the rise in the UK. Patchen Noelke Mar. 7, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Feb-29-2024-07-02-04-3788-PM.png) ## [Why registering your business phone number matters](https://blog.hiya.com/why-registering-your-business-phone-number-matters?hsLang=en) Update: Hiya Number Registration is now generally available. Learn more and sign up for your free account to register your business numbers ... Michelle Wallace Feb. 29, 2024 - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [reputation](https://blog.hiya.com/tag/reputation?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Feb-26-2024-07-59-10-3986-PM.png) ## [Biden voice-clone robocall highlights AI-generated phone ...](https://blog.hiya.com/biden-voice-clone-robocall-highlights-ai-generated-phone-scams?hsLang=en) The Joe Biden voice-clone robocall encouraging voters not to vote in the Democratic primary in New Hampshire was an eerie reminder that ... Patchen Noelke Feb. 27, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Feb-12-2024-11-24-49-3895-PM.png) ## [Package delivery scams are common worldwide](https://blog.hiya.com/package-delivery-scams-are-common-worldwide-hiya?hsLang=en) If you receive a call telling you there’s a problem with a package delivery, think twice before you answer any questions or press a button ... Patchen Noelke Feb. 13, 2024 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Post-Graphic-1.png) ## [Q4 Global Call Threat Report: phone scams peak during ...](https://blog.hiya.com/q4-global-call-threat-report-phone-scams-peak-during-holiday-season?hsLang=en) Late November not only kicked off the holiday season, but scammers kicked into high gear to take advantage of consumers preoccupied with ... Andrea Moreno Feb. 8, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Feb-01-2024-01-31-09-8813-AM.png) ## [Beyond the scam: Understanding the true cost of fraud calls](https://blog.hiya.com/beyond-the-scam-understanding-the-true-cost-of-fraud-calls?hsLang=en) Almost all of us have received a fraud call, and some may have even fallen victim to a phone scam. However, the actual cost of fraud goes ... Andrea Moreno Feb. 1, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Jan-30-2024-06-34-11-5955-PM.png) ## [Scam of the month: loan phone scams](https://blog.hiya.com/scam-of-the-month-loan-phone-scams-hiya?hsLang=en) Hiya’s data show that loan scams were the sixth most commonly reported phone scam in the world last year. (See Top 10 phone scams of 2023.) ... Andrea Moreno Jan. 30, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Jan-18-2024-11-03-03-4697-PM.png) ## [Why carriers need transparency and analytics from their ...](https://blog.hiya.com/why-carriers-need-transparency-and-analytics-from-their-call-protection-partner?hsLang=en) Carriers need to protect their subscribers from spam and fraud calls, but when they're looking at how to do that, there are important ... Michelle Wallace Jan. 18, 2024 - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Jan-08-2024-07-59-47-9837-PM.png) ## [These 10 US states get the most phone spam](https://blog.hiya.com/these-10-us-states-get-the-most-phone-spam-hiya?hsLang=en) Although New Hampshire is the 41st most populous state, Hiya’s data show that its residents get more spam calls per capita than residents ... Andrea Moreno Jan. 18, 2024 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)%20copy%202-1.png) ## [Introducing call branding in the UK](https://blog.hiya.com/introducing-call-branding-in-the-uk-hiya?hsLang=en) Hiya’s data show that more than one in every four unidentified calls received in the UK are flagged as spam. Brits experience one of the ... Hiya Team Jan. 11, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Dec-29-2023-10-34-29-5323-PM.png) ## [The future of voice: challenges and opportunities](https://blog.hiya.com/the-future-of-voice-challenges-and-opportunities-hiya?hsLang=en) What are the challenges threatening the future of voice, and where are there untapped opportunities? How can carriers cement the voice call ... Andrea Moreno Dec. 29, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Dec-22-2023-10-36-13-0269-PM.png) ## [Protect yourself from holiday scams](https://blog.hiya.com/protect-yourself-from-holiday-scams-hiya?hsLang=en) The holiday season provides a perfect opportunity to slow down, reflect, and give. Just be sure you’re giving to those you care about the ... Hiya Team Dec. 22, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Dec-19-2023-10-10-05-6948-PM.png) ## [Top 10 phone scams of 2023](https://blog.hiya.com/top-10-phone-scams-of-2023-hiya?hsLang=en) Bank and credit card scams topped the list of fraudulent phone calls worldwide in 2023, with Amazon impersonators coming in second. Andrea Moreno Dec. 19, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Dec-13-2023-07-55-24-5281-PM.png) ## [“Hallo mama” scam hitting Germany](https://blog.hiya.com/hallo-mama-scam-hitting-germany?hsLang=en) In Germany, residents are being hit with the “Hallo mama” scam. Patchen Noelke Dec. 13, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Dec-11-2023-08-10-42-4602-PM.png) ## [Billions lost to pension scams in the UK](https://blog.hiya.com/billions-lost-to-pension-scams-in-the-uk?hsLang=en) After working hard their whole lives, pensioners in the UK can finally relax and enjoy their retirement. Then the phone rings, with ... Andrea Moreno Dec. 11, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/CCW%20Digital%20Canada%20Webinar%20-%20Blog@2x.jpg) ## [Call branding essentials for Canadian businesses](https://blog.hiya.com/call-branding-essentials-for-canadian-businesses?hsLang=en) Hiya’s data shows that one in every five unidentified calls received in Canada is flagged as a suspicious call, and Canadians experience ... Hiya Team Dec. 7, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Nov-30-2023-12-22-33-9577-AM.png) ## [Scam of the month: Open enrollment](https://blog.hiya.com/scam-of-the-month-open-enrollment?hsLang=en) Open enrollment for health insurance happens around this time every year in the US, generally from late October through early December. And ... Patchen Noelke Nov. 30, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-4.png) ## [Need relief? Phone scammers are betting you do](https://blog.hiya.com/need-relief-phone-scammers-are-betting-you-do?hsLang=en) Relief scams were among the top phone scams in the US, according to Hiya’s Q3 Global Call Threat Report, which reveals spam rates in 39 ... Andrea Moreno Nov. 29, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-1.png) ## [Voice fraud and the threat of generative AI](https://blog.hiya.com/voice-fraud-and-the-threat-of-generative-ai?hsLang=en) To illustrate the power of generative AI — and how it can be misused by scammers — Hiya’s Chief Product Officer James Lau cloned the voice ... Patchen Noelke Nov. 27, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Winning-the-war-on-phone-spam-in-Canada-A.jpg) ## [Winning the war on phone spam in Canada](https://blog.hiya.com/winning-the-war-on-phone-spam-in-canada?hsLang=en) Hiya representatives attended and presented at the Canadian Telecom Summit, held Nov. 6-8 in Toronto. Hosted by the Canadian ... Andrea Moreno Nov. 22, 2023 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text).png) ## [Revitalizing phone connections: improving call reputation ...](https://blog.hiya.com/revitalizing-phone-connections-improving-call-reputation-through-data?hsLang=en) For most people, receiving unwanted calls is a routine experience. In fact, Hiya data shows that one out of every four calls consumers ... Hiya Team Nov. 20, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [reputation](https://blog.hiya.com/tag/reputation?hsLang=en) ![](https://blog.hiya.com/hubfs/Futurecom-A%20(1).jpg) ## [Hiya represented at Futurecom, Latin America’s largest ...](https://blog.hiya.com/hiya-represented-at-futurecom-latin-americas-largest-telecom-trade-show?hsLang=en) For the first time, Hiya was represented at Futurecom, Latin America’s largest B2B trade show for the connectivity industry. The three-day ... Andrea Moreno Nov. 17, 2023 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog%20Post%20Image%20(1300x730)@2x-1.jpg) ## [Q3 report: In some countries, more of than half of unknown ...](https://blog.hiya.com/q3-report-in-some-countries-more-than-half-the-calls-are-spam?hsLang=en) Which four countries have spam call rates exceeding 50%? What’s the most common phone scam in the UK? Which US state gets the most spam ... Andrea Moreno Nov. 16, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Liberty%20Latin%20America%20-%20Blog%20Post%20Image%20(1300x730)@2x.jpg) ## [Liberty Latin America selects Hiya Protect for spam and ...](https://blog.hiya.com/liberty-latin-america-selects-hiya-protect-for-spam-and-fraud-call-protection?hsLang=en) We are thrilled to announce a new agreement with Liberty Latin America to provide the industry’s leading call protection service, Hiya ... Hiya Team Nov. 14, 2023 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Jan-08-2024-07-41-02-7822-PM.png) ## [How Canadian voice providers defend against fraudulent calls](https://blog.hiya.com/how-canadian-carriers-defend-against-spam-and-scam-calls-hiya?hsLang=en) Since the beginning of 2023, more people in Canada have begun seeing “call labels” on some calls they receive. These labels warn call ... Alex Salkin Nov. 8, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [reputation](https://blog.hiya.com/tag/reputation?hsLang=en) ![](https://blog.hiya.com/hubfs/Scam-of-the-Month_2023_10-A@2x.jpg) ## [Scam of the month: The “yes” scam](https://blog.hiya.com/hiyas-scam-of-the-month-the-yes-scam?hsLang=en) There are new phone scams. There are old phone scams. There are even old phone scams that become new again. That seems to be the case with ... Andrea Moreno Oct. 26, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/State%20of%20the%20Call%20Summit%202023%20Recap-A@2x%20(1).jpg) ## [State of the Call Summit 2023 gathers industry leaders to ...](https://blog.hiya.com/state-of-the-call-summit-2023-gathers-industry-leaders-to-restore-trust-in-the-voice-call?hsLang=en) Telecommunication leaders, spam and fraud experts, and industry regulators gathered at Hiya’s 2023 State of the Call Summit in New York ... Andrea Moreno Oct. 20, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/shutterstock_1173699898.jpg) ## [Consumer Council scam calls](https://blog.hiya.com/consumer-council-scam-calls-hiya?hsLang=en) Smartphones keep us conveniently connected to the world, but fraudulent calls cause problems for many consumers. Criminals employ ... Hiya Team Oct. 19, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Can-reputation-services-erase-my-spam-labels-A.jpg) ## [Can reputation services erase my spam labels?](https://blog.hiya.com/can-reputation-services-erase-my-spam-labels?hsLang=en) For every problem or pain point a business has, it seems like there are companies out there offering services to solve that problem. That’s ... Alex Salkin Oct. 18, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/shutterstock_268450019.jpg) ## [Phishing vs. vishing vs. smishing](https://blog.hiya.com/phishing-vs.-vishing-vs.-smishing?hsLang=en) Fraud is an unfortunate but prevalent issue that every organization should be aware of, especially considering how much criminals will take ... Hiya Team Oct. 18, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/shutterstock_1320853091.jpg) ## [How Apple iOS 17 update impacts voice calling](https://blog.hiya.com/how-apple-ios-17-update-impacts-voice-calling?hsLang=en) A new season is upon us. The leaves are changing, kids are going back to school, and as Apple users have come to expect for years now, ... Alex Salkin Oct. 12, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) ![](https://blog.hiya.com/hubfs/Why-the-battle-against-spam-is-still-ongoing-A@2x.jpg) ## [Why the battle against spam is still ongoing](https://blog.hiya.com/why-the-battle-against-spam-is-still-ongoing?hsLang=en) What are the challenges to winning the war on phone spam? Andrea Moreno Oct. 12, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Scam-of-the-Month_2023_09-A-1.jpg) ## [Scam of the month: Payment app scams (Venmo, PayPal, Zelle, ...](https://blog.hiya.com/scam-of-the-month-payment-app-scams-venmo-paypal-zelle-cash-app?hsLang=en) Peer-to-peer payment apps like Venmo, PayPal, Cash App and Zelle have made paying friends and family quick and easy. The problem is, those ... Patchen Noelke Oct. 5, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Top-10-states-for-phone-spam-A.jpg) ## [Top 10 states for phone spam](https://blog.hiya.com/top-10-states-for-phone-spam?hsLang=en) Which U.S. state gets the most phone spam? Andrea Moreno Sep. 27, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/GCTR-UK-FOCUS-A.jpg) ## [UK has highest fraud call rate in Europe](https://blog.hiya.com/uk-has-highest-fraud-call-rate-in-europe?hsLang=en) The United Kingdom continues to have Europe's highest fraud call rate, at 9.3%. Brits are bombarded by fraudsters impersonating loved ones, ... Andrea Moreno Sep. 22, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/The-role-of-the-carrier-A.jpg) ## [The role of the carrier in advancing voice technology](https://blog.hiya.com/the-role-of-the-carrier-in-advancing-voice-technology?hsLang=en) At a panel discussion hosted by Hiya at Mobile World Congress in Barcelona, a group of telecom experts was asked the question, “What is the ... Andrea Moreno Sep. 14, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Canada-experiencing-increase-in-A.jpg) ## [Canada experiencing increase in spam calls](https://blog.hiya.com/canada-experiencing-increase-in-spam-calls?hsLang=en) Canada is experiencing an increase in spam calls, and the most prevalent phone scams in the country are impersonation scams and Amazon ... Andrea Moreno Sep. 7, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Hiya-honeypot-and-user-A.jpg) ## [Hiya honeypots and user reports capture a wealth of insight ...](https://blog.hiya.com/hiya-honeypots-and-user-reports-capture-a-wealth-of-insight-on-phone-scams?hsLang=en) Ever wonder how Hiya knows what phone scams are currently out there — or when new ones suddenly arise? Hiya Protect is powered by Adaptive ... Michelle Wallace Sep. 5, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Loved-ones-scam-A.jpg) ## [“Loved ones scam” is a global problem](https://blog.hiya.com/loved-ones-scam-is-a-global-problem?hsLang=en) Phone scammers like to catch their victims off guard. They jolt their victims with upsetting information and push them to act before they ... Patchen Noelke Aug. 31, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Scam-of-the-Month_2023_08-A.jpg) ## [Scam of the Month: Google Business Profile scam](https://blog.hiya.com/scam-of-the-month-google-business-profile-scam?hsLang=en) We write a lot about phone scams that target consumers, but the Google Business Profile scam primarily affects business owners. Patchen Noelke Aug. 24, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/The-rise-of-AI-A.jpg) ## [The rise of AI: voice impersonation scams](https://blog.hiya.com/the-rise-of-ai-voice-impersonation-scams?hsLang=en) Phone scams have long plagued the voice channel, but now with the help of AI they are evolving. AI-powered voice scams are on the rise, ... Andrea Moreno Aug. 18, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Why-carriers-need-to-address-nuisance-calls-A.jpg) ## [Beyond fraud: Why carriers need to address nuisance calls](https://blog.hiya.com/beyond-fraud-why-carriers-need-to-address-nuisance-calls?hsLang=en) Carriers put a lot of effort into stopping scam and fraud calls. And rightly so, as these calls are intended to steal money and/or personal ... Michelle Wallace Aug. 14, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/What-you-can-expect-at-the-State-of-the-Call-Summit-2023-A.jpg) ## [What you can expect at the 2023 State of the Call Summit](https://blog.hiya.com/what-you-can-expect-at-the-state-of-the-call-2023-summit?hsLang=en) In 2019, Hiya hosted our first annual “State of the Call 2019 Summit”. This summit brought together industry experts dedicated to sharing ... Hiya Team Aug. 11, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Post-Graphic%20V2a.png) ## [Phone fraud increases in 30 out of 39 countries](https://blog.hiya.com/phone-fraud-increases-in-30-out-of-39-countries?hsLang=en) First the good news. Globally, the overall volume of spam calls declined slightly from Q1 to Q2 2023. The bad news is that the proportion ... Andrea Moreno Aug. 10, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/What-is-driving-spam-call-growth-A.jpg) ## [What is driving spam call growth?](https://blog.hiya.com/what-is-driving-spam-call-growth?hsLang=en) There are two contributing factors, according to Hiya CEO and founder Alex Algard, who spoke during a panel discussion at Mobile World ... Andrea Moreno Aug. 7, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Scam-of-the-Month_2023_07_Vehicle-Accident-A.jpg) ## [Scam of the Month: Vehicle accident](https://blog.hiya.com/scam-of-the-month-vehicle-accident?hsLang=en) Just when consumers were breathing a collective sigh of relief as the vehicle warranty scam fades, there comes a different vehicle-related ... Patchen Noelke Jul. 31, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/resized_shutterstock_1472632793.jpg) ## [How do vishing attacks impact your business?](https://blog.hiya.com/how-do-vishing-attacks-impact-your-business?hsLang=en) Vishing (or “voice phishing”) is a scam technique where a scammer uses a business’s name and information to try and get someone to divulge ... Hiya Team Jul. 14, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/fcc_resize_shutterstock_2325462785.jpg) ## [Successes and shortcomings of STIR/SHAKEN](https://blog.hiya.com/successes-and-shortcomings-of-stir-shaken?hsLang=en) June 30, 2023, marked the deadline for which nearly all types of carriers (large, small, gateway providers) must implement STIR/SHAKEN. ... Michelle Wallace Jul. 12, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) - [successstories](https://blog.hiya.com/tag/success-stories?hsLang=en) ![](https://blog.hiya.com/hubfs/resized_shutterstock_2230017835%20(1).jpg) ## [Spam labeling: the role of recipient reactions](https://blog.hiya.com/spam-labeling-the-role-of-recipient-reactions?hsLang=en) With the rise of spam calls, our phones have become battlegrounds, where legitimate calls vie for our attention amidst a deluge of unwanted ... Alex Salkin Jul. 11, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) ![](https://blog.hiya.com/hubfs/Know-Your-Customer-Recap-B.jpg) ## [Number rotation undermines consumer spam protections — ...](https://blog.hiya.com/number-rotation-undermines-consumer-spam-protections-kyc-recap?hsLang=en) Phone spam and fraud is a pervasive problem threatening the consumer voice experience. In Q1 2023, one-quarter of all unknown calls ... Michelle Wallace Jun. 28, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/SoftBank%20-%20Linkedin%20Post%20Image%20%20(1200x628)@2x%20(2).jpg) ## [SoftBank Corp. subsidiary, BBSS, partners with Hiya to ...](https://blog.hiya.com/softbank-partnership-annoucement?hsLang=en) Hiya is pleased to announce a strategic partnership with BBSS Corporation, a subsidiary of SoftBank Corporation-owned SB C&S ... Hiya Team Jun. 27, 2023 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) ![](https://blog.hiya.com/hubfs/sssshutterstock_2196259511%20(1).jpg) ## [What is vishing?](https://blog.hiya.com/what-is-voice-phishing?hsLang=en) Most people have received a call that sounds alarming and urges them to take immediate action to protect their bank account or prevent a ... Hiya Team Jun. 26, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/Scam-of-the-Month_2023_COVID-B.jpg) ## [Scam of the month: COVID-related threats](https://blog.hiya.com/scam-of-the-month-covid-related-threats?hsLang=en) For many, COVID-19 seems like a distant memory. Life has returned to near normal, and most people just want to put COVID behind them. ... Andrea Moreno Jun. 21, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Neighborhood-Spoofing-B%20(1).jpg) ## [What is neighborhood spoofing?](https://blog.hiya.com/what-is-neighborhood-spoofing?hsLang=en) If you get an incoming call from a foreign country or even a state where you have no friends or relatives, that’s a tipoff that it could be ... Michelle Wallace Jun. 12, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Scam-of-the-Month_2023_05-A.jpg) ## [Scam of the Month: Immigration](https://blog.hiya.com/scam-of-the-month-immigration?hsLang=en) Phone scammers love to target vulnerable populations. And one of their favorite targets is immigrants. Immigrants are typically less ... Andrea Moreno May. 31, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/Air-Duct-Cleaning-Scams-A.jpg) ## [Canada’s #1 phone scam: air duct cleaning services](https://blog.hiya.com/canadas-1-phone-scam-air-duct-cleaning-services?hsLang=en) Some phone scams relate to recent news events or target specific demographics. Then there are the scams that have been around for years ... Patchen Noelke May. 30, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/Currys-PC-World-Scam-A.jpg) ## [Elaborate mobile phone contract scam targets UK residents](https://blog.hiya.com/elaborate-mobile-phone-contract-scam-targets-uk-residents?hsLang=en) Some phone scams are simple, such as selling a product or service that’s never delivered. Others can be quite elaborate. That seems to be ... Andrea Moreno May. 23, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/Sweepstakes-Scams-A.jpg) ## [Sweepstakes phone scams widespread in Germany](https://blog.hiya.com/sweepstakes-phone-scams-widespread-in-germany?hsLang=en) “You’re the lucky winner!” That’s the sentence we all long to hear. Unfortunately it’s also the hook used by scammers to get their victim’s ... Hiya Team May. 16, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/Cryptocurrency-Scams-B.jpg) ## [Billions lost to cryptocurrency phone scams worldwide](https://blog.hiya.com/billions-lost-to-cryptocurrency-phone-scams-worldwide?hsLang=en) The popularity of investing in cryptocurrency has exploded over the past few years. Investors range from financial professionals to ... Hiya Team May. 9, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Feature-Cover-Image-(1300x730)@2x.jpg) ## [One-fourth of the world’s unknown calls are spam and fraud](https://blog.hiya.com/one-fourth-of-the-worlds-unknown-calls-are-spam-and-fraud?hsLang=en) No country is immune from phone spam. In Q1 Hiya observed 6.7 billion spam calls worldwide — that’s more than 73 million calls every day. Elise Harrington May. 2, 2023 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/shutterstock_1568981593.jpg) ## [What are “Spam Risk” or “Scam Likely” numbers and why do ...](https://blog.hiya.com/what-are-scam-likely-and-spam-risk-numbers?hsLang=en) One of the best advancements in telephone technology over the past 50 years is the caller ID display. Being able to see who is calling has ... Hiya Team Apr. 21, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect?hsLang=en) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/shutterstock_1977825935_smaller.jpg) ## [Top 5 Scam Calls of 2022 So Far](https://blog.hiya.com/top-5-scam-calls-2022?hsLang=en) Every week Hiya receives more than 1.6 million reports of spam and scam calls. These come from users of Hiya’s mobile app, and customers of ... Hiya Team Jun. 9, 2022 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Shutterstock_1684712782_ai_smaller.jpg) ## [The Latest Tool to Stop Spam and Scam Calls: Adaptive AI](https://blog.hiya.com/stop-spam-with-adaptive-ai?hsLang=en) How do you stop spam and scam calls? Traditionally, spam-blocking services had used the historical model. If a phone number has a history ... Hiya Team May. 19, 2022 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [productupdates](https://blog.hiya.com/tag/product-updates?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/phone-scam-hippy-chippy-e1632892922414.jpeg) ## [Scam of the Month: extended warranty scam](https://blog.hiya.com/auto-warranty-scam?hsLang=en) The phone rings, and it is an unknown number. You pick up the phone just in case it is something important. When you answer, you are ... Katie DeMatteis Apr. 25, 2022 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/Feature%20Images%20Batch_Hiya_TCPA.png) ## [What is Adaptive AI?](https://blog.hiya.com/what-is-adaptive-ai?hsLang=en) Adaptive AI blocks 28% more spam and scam calls Spam and scam calls hurt everyone: consumers and businesses are annoyed or defrauded by ... Katie DeMatteis Apr. 11, 2022 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/pexels-mikhail-nilov-7534097.jpg) ## [Scam of the Month: The Eavesdropping Scam](https://blog.hiya.com/the-eavesdropping-scam?hsLang=en) You’ve likely read about the Wangiri scam, and I’m sure someone has contacted you about your “car’s extended warranty”. But there’s a new ... Katie DeMatteis Apr. 5, 2022 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/shutterstock_492344017.jpg) ## [How to Stay Prepared as 401K Plan Provider this Tax Season](https://blog.hiya.com/401k-providers-tax-season?hsLang=en) When tax time rolls around, customers tend to have a lot of inquiries about interest and mortgage statements. How do they affect my taxes? ... Hiya Team Mar. 24, 2022 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/622fa488d73b29234d9f4901_SIPNoc2022_resourseImages01.jpg) ## [What you need to know about STIR/SHAKEN in 2022](https://blog.hiya.com/sipnoc-webinar?hsLang=en) STIR/SHAKEN’s ultimate goal is to reduce robocalls in the telecom networks. To achieve this, STIR/SHAKEN attempts to help differentiate the ... Tina Yin Mar. 15, 2022 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/pexels-mikhail-nilov-7534097.jpg) ## [Scam of the Month: The Wangiri Scam](https://blog.hiya.com/the-wangiri-scam?hsLang=en) Ring! Click. The caller hung up. But why? Welcome to the Wangiri scam — one of the world's most popular scam calls. In Japanese, Wangiri ... Katie DeMatteis Feb. 17, 2022 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamofthemonth](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/AvoidIRSScam.png) ## [How to avoid IRS scam calls](https://blog.hiya.com/how-to-avoid-the-irs-phone-scam-that-breaks-the-bank/?hsLang=en) Let’s face it, money matters. Whether you’re earning it or spending it, financial security is crucial. Unfortunately, the never-ending IRS ... Hiya Team Sep. 19, 2020 - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) Load 10 More [![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) [![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/) ###### Products - Connect - [Number Registration](https://www.hiya.com/products/connect/number-registration) - [Branded Call](https://www.hiya.com/products/connect/branded-call) - [View Plans](https://www.hiya.com/products/connect/pricing) - Protect - [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics) - [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection) - Apps - [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker) - [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone) ###### Solutions - Company size - [Enterprise](https://www.hiya.com/solutions/enterprise) - [Call Centers](https://www.hiya.com/solutions/call-center) - [Small and Medium](https://www.hiya.com/solutions/businesses) - Service providers - [Operators](https://www.hiya.com/solutions/operators) - [OEMs and technology](https://www.hiya.com/solutions/technology-partners) ###### Considering Hiya? - [Why Hiya](https://www.hiya.com/why-hiya) - [How it Works](https://www.hiya.com/how-it-works) - [Customer Stories](https://www.hiya.com/case-studies) - [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) - [Trust Center](https://www.hiya.com/why-hiya/trust-center) - [Modern Slavery](https://www.hiya.com/company/modern-slavery) - [About Hiya](https://www.hiya.com/company/about) - [Careers: We're hiring!](https://www.hiya.com/company/careers) - [Contact us](https://www.hiya.com/contact-us) ###### Resources - [Resource Center](https://www.hiya.com/resources) - [Partner Program](https://partners.hiya.com/) - [Get Support](https://hiya.com/support) - [Developer Docs](https://developer.hiya.com/) - [Hiya Blog](https://hiya.com/blog) - [Events](https://www.hiya.com/events) - [Press Kit](https://www.hiya.com/newsroom#press-kit) ![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg) [Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy)