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Successes and shortcomings of STIR/SHAKEN

June 30, 2023, marked the deadline for which nearly all types of carriers (large, small, gateway providers) must implement STIR/SHAKEN. ...
Michelle Wallace
Jul. 12, 2023

Scam calls: The top 4 most impersonated industries

In most phone scams there is a caller and a victim. But with impersonation scams, there are two victims: the individual who gets scammed ...
Alex Salkin
Jul. 6, 2023

Voices of Hiya: Scott Downie

We’re excited to introduce a new Hiya blog series - Voices of Hiya. Each month we’ll spotlight one outstanding Hiyan to share more about ...
Hiya Team
Apr. 19, 2023

Hiya Captured Half a Billion Unwanted Calls in a Week

April was the largest month in Hiya's history for processing unwanted calls. There has been an increase in incoming call volume from 2019 ...
Hiya Team
May. 18, 2022

State of the Call: Europe Webinar

With an alarming 94% of consumers thinking all unidentified calls are fraudulent, it is no wonder that the European voice channel is ...
Hiya Team
May. 4, 2022

How Contact Centers Establish Trust With Customers

As the number of robocalls and spoofing attacks increase, the more trust prospects lose. If your audience does not trust picking up the ...
Hiya Team
May. 2, 2022

Hiya Achieves SOC 2 Type 2 Compliance

At Hiya we are committed to maintaining a high level of information security; it is crucial that customer information is being handled ...
Hiya Team
Apr. 29, 2022

Hiya and Gabb Wireless: Partners in Protection

Children are our most vulnerable phone users. Fraudulent calls are more prevalent than ever and they affect all of us, regardless of age. ...
Katie DeMatteis
Apr. 20, 2022

The State of Voice in Finance in 2022

Hiya recently released our State of the Call report for 2022. We saw a very clear trend: not only is voice growing in terms of popularity, ...
Hiya Team
Mar. 14, 2022

Hiya Named One of Seattle’s Best Places to Work in 2022

For the fourth consecutive year in a row, Built In has named Hiya one of its best places to work in Seattle. Ranked 42nd on the list, we ...
Ushma Mehta
Jan. 25, 2022
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