The Hiya Voice

News and views for better voice performance

Reduce the risk of spam labeling on your business calls

Register your business numbers to establish yourself as a legitimate caller to carriers — reducing your risk of spam labeling. Sign up for your free Hiya account to register today.

Create free account

All articles

Survey: Consumer frustration with unwanted calls is ...

Consumer frustration with unwanted calls continues to increase year over year, as consumers say they receive an average of 7 unwanted calls ...
Stephanie Boulanger
Mar. 17, 2026

How to do a reverse phone lookup

You receive a call from a phone number you don’t recognize. You’re thinking of calling the number back, but you don’t want to inadvertently ...
Ryan Adams
Mar. 6, 2026

Scam of the month: SIM card scams

One way to protect against fraud is by using two-factor authentication — for example, when logging into your bank account the bank will ...
Hiya Team
Jan. 20, 2026

Scam of the month: Remote access scams

One of the most damaging phone scams is one where a fraudster takes control over a victim’s mobile phone or computer. These are referred to ...
Jonathan Nelson
Dec. 22, 2025

Top 10 phone scams in the UK in 2025

In 2025, employment scams were by far the most common type of phone scam in the UK — knocking off HMRC tax scams from the #1 position they ...
Jonathan Nelson
Dec. 16, 2025

Top phone scams in France in 2025

Residents of France receive the most unwanted calls in Europe: an average of 18 per person per month. Spain is second, but unwanted calls ...
Jonathan Nelson
Dec. 11, 2025

Survey reveals under-investment in call protection

Consumers and businesses face many challenges when it comes to call security, but solutions are available.
Chaitanya Medipally
Dec. 4, 2025

Holiday scams: Package delivery

The holiday season is right around the corner. With it comes an increase in package deliveries — and unfortunately, an increase in package ...
Hiya Team
Dec. 2, 2025

MasOrange and Hiya help restore trust in voice calls for ...

I miss the days when seeing my phone light up meant someone I wanted to hear from was calling. For years now, when it rings, I rarely ...
Mariano González-Cayuela
Nov. 17, 2025

Top 10 phone scams in Spain in 2025

Spain has one of the worst phone spam problems in Europe. Spaniards receive an average of 13 unwanted calls (both fraud and nuisance) per ...
Hiya Team
Nov. 13, 2025

Watch out for health insurance scams during open enrollment

In the United States, autumn brings cooler temperatures, changing leaves, and a bombardment of health insurance scams during open ...
Jonathan Nelson
Oct. 23, 2025

Scam of the month: Cable & subscription TV

If you get a call from someone claiming to be from your cable TV provider, proceed with caution because it could be a scam.
Patchen Noelke
Sep. 15, 2025

Brazilians lead the world with 28 spam calls per month

Which country gets the most spam calls? Of the 40+ countries analyzed in Hiya’s Global Call Threat Report, Brazil is the clear “winner.”
Patchen Noelke
Jun. 17, 2025

Spain sees surge in employment scams

In the first quarter of 2025, the most commonly reported fraud call by Hiya users in Spain related to employment and job scams. Spaniards ...
Patchen Noelke
Jun. 10, 2025

Bank and credit card scams are #1 in Canada

For the past several quarters, Amazon scams have ranked as the top phone fraud in Canada. But in Q1 2025, bank and credit card scams moved ...
Patchen Noelke
Jun. 5, 2025

1 in 4 calls reviewed contain AI-generated audio

One of the biggest emerging threats for voice calls is the rising use of AI-generated audio.
Patchen Noelke
May. 29, 2025

Global Call Threat Report Q1 2025

The first quarter of 2025 was a busy time for scammers. Unwanted phone calls — both illegal fraud calls and annoying nuisance calls — rose ...
Patchen Noelke
May. 28, 2025

Scam of the month: Employment & job scams

If you receive a call from a recruiter who says he has seen your resume on an employment website (such as Indeed) with a request to connect ...
Patchen Noelke
May. 19, 2025

Protecting your business from voice fraud

In today's digital age, voice fraud is becoming an increasingly sophisticated threat to businesses and their customers. Synthetic voices, ...
Hiya Team
Mar. 24, 2025

AI deepfakes pose a threat, but the Hiya AI Phone app ...

The Global Anti-Scam Alliance estimates that an astounding $1.03 trillion was lost to scams worldwide in 2024. And one of the biggest ...
Chaitanya Medipally
Mar. 18, 2025

HMRC tax scams remain the most common phone scam in UK

Phone scams impersonating Her Majesty’s Revenue and Customs (HMRC) were the most common type of phone scam in the UK in the fourth quarter ...
Patchen Noelke
Mar. 10, 2025

Sweepstakes and PayPal scams are big in Germany

First, the good news: residents of Germany receive relatively low volumes of phone spam: an average of just 3 unwanted calls per person ...
Patchen Noelke
Mar. 6, 2025

Why France’s new regulations won’t stop spam calls

France has implemented new laws aimed at combating fraud and nuisance calls — including STIR/SHAKEN protocols to stop phone number spoofing.
Hiya Team
Mar. 4, 2025

Holiday season brought out scammers in Q4

The fourth quarter of 2024 was a busy time for scammers. Unwanted phone calls — both illegal fraud calls and annoying nuisance calls — ...
Patchen Noelke
Mar. 3, 2025

Telenor Norway launches nationwide call protection for ...

Hiya Team
Feb. 7, 2025

How does Hiya Number Registration differ from Free Caller ...

Hiya Number Registration provides all the benefits of Free Caller Registry and more Why you should upgrade to Hiya Number Registration ...
Michelle Wallace
Jan. 31, 2025

Global Call Threat Report: Bank and credit card scams ...

Bank and credit card scams were the most common types of phone scams in the world in Q3 2024, according to Hiya’s data. These appear in ...
Hiya Team
Dec. 10, 2024

Scam of the month: Police scams

A common tactic of phone scammers is to catch their victims off guard, shake them up, and cause them to take action before they have time ...
Hiya Team
Nov. 29, 2024

Hiya's new Chrome extension identifies deepfakes

Hiya has released a new, free, Chrome extension that helps internet users identify deepfake audio. The web browser extension empowers ...
Shaun Kehrberg
Nov. 19, 2024

Spain combines high rates of fraud and nuisance calls

Spain has a phone spam problem. Not only do Spaniards receive a high volume of unwanted calls each month, but of those calls, a high ...
Patchen Noelke
Oct. 22, 2024

Is STIR/SHAKEN making a difference?

Jonathan Nelson
Oct. 16, 2024

Political calls surge ahead of US presidential election

If it seems your phone has been ringing more often, you’re not imagining things. Political calls have surged as the US presidential ...
Patchen Noelke
Oct. 7, 2024

Spam calls declined in the UK in the first half of 2024

Residents of the UK receive fewer spam calls than those living in other European countries: an average of only 3 per person each month. ...
Patchen Noelke
Sep. 26, 2024

Scam of the month: Tech support scams

“Tech support scams are real and they’re causing enormous consumer injury: hundreds and hundreds of millions of dollars, and that’s just ...
Patchen Noelke
Sep. 25, 2024

Medicare & insurance scams dominate U.S. in first half ...

The United States receives an above average number of spam calls compared to other countries, and the most common phone scams relate to ...
Patchen Noelke
Sep. 9, 2024

Spain drafts new regulations to fight spam calls

Governmental regulators in Spain have issued a draft order that aims to tackle the increasing issue of fraud facilitated through phone ...
Mariano González-Cayuela
Aug. 29, 2024

Global Report: Each country experiences unique set of phone ...

Phone spam is a global problem, but each country experiences it differently — both in the volume of spam calls and the types of phone scams ...
Elise Harrington
Aug. 22, 2024

Scam of the month: Bank scams

Bank and credit card scams were the most commonly reported type of phone scam in the world last year, according to Hiya’s data. They ranked ...
Hiya Team
Aug. 21, 2024

Loccus.ai joins Hiya

Hiya has acquired deepfake voice detection leader Loccus.ai, which identifies AI-generated voice in real-time. Combining the power of ...
Elise Harrington
Jul. 31, 2024

European privacy laws work to scammers’ advantage

Privacy laws are wonderful. They protect our personal data from being shared with everyone from marketers to the government. But there is a ...
Patrick Boyle
Jul. 30, 2024

Emerging text-based threats: Micro scams and the dawn of ...

This is a guest blog post from our partner KONTXT, part of RealNetworks, which provides spam protection for text/SMS/MMS messages.
Hiya Team
Jul. 15, 2024

Unmasking the truth behind scam phone calls

Scam calls are a worldwide problem. Each year, Hiya analyzes billions of calls across 40+ countries, and of those calls, more than 14% were ...
Michelle Wallace
Jul. 11, 2024

Top 4 reasons phone carriers invest in spam & fraud ...

Here at Hiya, we’ve successfully deployed voice security solutions with phone carriers across the globe. In meeting with carriers large and ...
Shaun Kehrberg
Jun. 28, 2024

Scam of the month: Utility and disconnect scams

If you received a call from your utility company informing you that your electricity would be shut off within the hour due to lack of ...
Hiya Team
Jun. 15, 2024

Amazon phone scams down in the US, up in Canada and UK

What happens when scammers hit a roadblock with their fraudulent calls? Do they lay down their headsets and go home? Not likely. It’s more ...
Jonathan Nelson
May. 28, 2024

Phone scam losses increased 527% in past year

Financial losses from phone scams were up 527% in 2023 compared to 2022. In 2022, the average amount lost by consumers who were scammed was ...
Elise Harrington
May. 23, 2024

Scam of the month: Charity and Nonprofit scams

People are generally willing to open their wallets to help others in need, whether it’s to help victims of a natural disaster or fund ...
Hiya Team
May. 20, 2024

Senior scams on the rise in Canada

Senior citizens in Canada are being targeted by phone scammers.
Hiya Team
May. 7, 2024

UK energy bill scams surge in winter

Winter may be the slow season in many industries in the UK, but it’s high season for fraudsters perpetrating energy scams.
Hiya Team
May. 1, 2024

Scam of the month: Elections

2024 is a presidential election year in the US, and that means citizens will be getting plenty of political calls.
Hiya Team
Apr. 25, 2024

Spain experiences high rates of phone spam and fraud

In the previous four quarters, Spain has had the highest spam rate in Europe. But in Q4 2023, Spain’s 46% spam rate was edged out by ...
Andrea Moreno
Apr. 4, 2024

Brazilians receive 24 spam calls per person per month

Brazil has a major phone spam problem. Brazillians receive an average of 24 spam calls per person each month. That’s considerably more than ...
Andrea Moreno
Mar. 20, 2024

Highlights from Mobile World Congress Barcelona 2024

Hiya was delighted to meet customers and partners in person at Mobile World Congress 2024, the world’s largest and most influential trade ...
Hiya Team
Mar. 14, 2024

Canada Revenue Agency scams tax Canadian’s patience

As if calculating and paying taxes weren’t bad enough, Canadians must also deal with phone scammers who try to con them out of their ...
Andrea Moreno
Mar. 12, 2024

Immigration scams on the rise in the UK

Immigration and visa scams are on the rise in the UK.
Patchen Noelke
Mar. 7, 2024

Why registering your business phone number matters

Update: Hiya Number Registration is now generally available. Learn more and sign up for your free account to register your business numbers ...
Michelle Wallace
Feb. 29, 2024

Biden voice-clone robocall highlights AI-generated phone ...

The Joe Biden voice-clone robocall encouraging voters not to vote in the Democratic primary in New Hampshire was an eerie reminder that ...
Patchen Noelke
Feb. 27, 2024

Package delivery scams are common worldwide

If you receive a call telling you there’s a problem with a package delivery, think twice before you answer any questions or press a button ...
Patchen Noelke
Feb. 13, 2024

Q4 Global Call Threat Report: phone scams peak during ...

Late November not only kicked off the holiday season, but scammers kicked into high gear to take advantage of consumers preoccupied with ...
Andrea Moreno
Feb. 8, 2024

Beyond the scam: Understanding the true cost of fraud calls

Almost all of us have received a fraud call, and some may have even fallen victim to a phone scam. However, the actual cost of fraud goes ...
Andrea Moreno
Feb. 1, 2024

Understanding and avoiding the Eversource scam

In an era dominated by technology, phone scams have become an escalating concern for individuals and businesses alike. The ubiquity of ...
Hiya Team
Jan. 31, 2024

Scam of the month: loan phone scams

Hiya’s data show that loan scams were the sixth most commonly reported phone scam in the world last year. (See Top 10 phone scams of 2023.) ...
Andrea Moreno
Jan. 30, 2024

These 10 US states get the most phone spam

Although New Hampshire is the 41st most populous state, Hiya’s data show that its residents get more spam calls per capita than residents ...
Andrea Moreno
Jan. 18, 2024

Navigating the robocall mitigation database: A ...

With robocalls becoming more common, it can feel like a day goes by without a call from an unknown number disrupting your routine. And when ...
Hiya Team
Dec. 29, 2023

The future of voice: challenges and opportunities

What are the challenges threatening the future of voice, and where are there untapped opportunities? How can carriers cement the voice call ...
Andrea Moreno
Dec. 29, 2023

Top 10 phone scams of 2023

Bank and credit card scams topped the list of fraudulent phone calls worldwide in 2023, with Amazon impersonators coming in second.
Andrea Moreno
Dec. 19, 2023

“Hallo mama” scam hitting Germany

In Germany, residents are being hit with the “Hallo mama” scam.
Patchen Noelke
Dec. 13, 2023

Are robocalls illegal? Laws, protections, and best practices

Robocalls have become a nuisance in the lives of consumers and businesses alike. These unsolicited calls often deliver pre-recorded ...
Hiya Team
Dec. 13, 2023

Billions lost to pension scams in the UK

After working hard their whole lives, pensioners in the UK can finally relax and enjoy their retirement. Then the phone rings, with ...
Andrea Moreno
Dec. 11, 2023

Scam of the month: Open enrollment

Open enrollment for health insurance happens around this time every year in the US, generally from late October through early December. And ...
Patchen Noelke
Nov. 30, 2023

Need relief? Phone scammers are betting you do

Relief scams were among the top phone scams in the US, according to Hiya’s Q3 Global Call Threat Report, which reveals spam rates in 39 ...
Andrea Moreno
Nov. 29, 2023

Voice fraud and the threat of generative AI

To illustrate the power of generative AI — and how it can be misused by scammers — Hiya’s Chief Product Officer James Lau cloned the voice ...
Patchen Noelke
Nov. 27, 2023

Winning the war on phone spam in Canada

Hiya representatives attended and presented at the Canadian Telecom Summit, held Nov. 6-8 in Toronto. Hosted by the Canadian ...
Andrea Moreno
Nov. 22, 2023

Hiya represented at Futurecom, Latin America’s largest ...

For the first time, Hiya was represented at Futurecom, Latin America’s largest B2B trade show for the connectivity industry. The three-day ...
Andrea Moreno
Nov. 17, 2023

Q3 report: In some countries, more of than half of unknown ...

Which four countries have spam call rates exceeding 50%? What’s the most common phone scam in the UK? Which US state gets the most spam ...
Andrea Moreno
Nov. 16, 2023

Scam of the month: The “yes” scam

There are new phone scams. There are old phone scams. There are even old phone scams that become new again. That seems to be the case with ...
Andrea Moreno
Oct. 26, 2023

State of the Call Summit 2023 gathers industry leaders to ...

Telecommunication leaders, spam and fraud experts, and industry regulators gathered at Hiya’s 2023 State of the Call Summit in New York ...
Andrea Moreno
Oct. 20, 2023

Consumer Council scam calls

Smartphones keep us conveniently connected to the world, but fraudulent calls cause problems for many consumers. Criminals employ ...
Hiya Team
Oct. 19, 2023

Can reputation services erase my spam labels?

For every problem or pain point a business has, it seems like there are companies out there offering services to solve that problem. That’s ...
Alex Salkin
Oct. 18, 2023

Phishing vs. vishing vs. smishing

Fraud is an unfortunate but prevalent issue that every organization should be aware of, especially considering how much criminals will take ...
Hiya Team
Oct. 18, 2023

Why the battle against spam is still ongoing

What are the challenges to winning the war on phone spam?
Andrea Moreno
Oct. 12, 2023

Scam of the month: Payment app scams (Venmo, PayPal, Zelle, ...

Peer-to-peer payment apps like Venmo, PayPal, Cash App and Zelle have made paying friends and family quick and easy. The problem is, those ...
Patchen Noelke
Oct. 5, 2023

Top 10 states for phone spam

Which U.S. state gets the most phone spam?
Andrea Moreno
Sep. 27, 2023

UK has highest fraud call rate in Europe

The United Kingdom continues to have Europe's highest fraud call rate, at 9.3%. Brits are bombarded by fraudsters impersonating loved ones, ...
Andrea Moreno
Sep. 22, 2023

The role of the carrier in advancing voice technology

At a panel discussion hosted by Hiya at Mobile World Congress in Barcelona, a group of telecom experts was asked the question, “What is the ...
Andrea Moreno
Sep. 14, 2023

Canada experiencing increase in spam calls

Canada is experiencing an increase in spam calls, and the most prevalent phone scams in the country are impersonation scams and Amazon ...
Andrea Moreno
Sep. 7, 2023

Hiya honeypots and user reports capture a wealth of insight ...

Ever wonder how Hiya knows what phone scams are currently out there — or when new ones suddenly arise? Hiya Protect is powered by Adaptive ...
Michelle Wallace
Sep. 5, 2023

“Loved ones scam” is a global problem

Phone scammers like to catch their victims off guard. They jolt their victims with upsetting information and push them to act before they ...
Patchen Noelke
Aug. 31, 2023

Scam of the Month: Google Business Profile scam

We write a lot about phone scams that target consumers, but the Google Business Profile scam primarily affects business owners.
Patchen Noelke
Aug. 24, 2023

The rise of AI: voice impersonation scams

Phone scams have long plagued the voice channel, but now with the help of AI they are evolving. AI-powered voice scams are on the rise, ...
Andrea Moreno
Aug. 18, 2023

Beyond fraud: Why carriers need to address nuisance calls

Carriers put a lot of effort into stopping scam and fraud calls. And rightly so, as these calls are intended to steal money and/or personal ...
Michelle Wallace
Aug. 14, 2023

What you can expect at the 2023 State of the Call Summit

In 2019, Hiya hosted our first annual “State of the Call 2019 Summit”. This summit brought together industry experts dedicated to sharing ...
Hiya Team
Aug. 11, 2023

What is driving spam call growth?

There are two contributing factors, according to Hiya CEO and founder Alex Algard, who spoke during a panel discussion at Mobile World ...
Andrea Moreno
Aug. 7, 2023

Scam of the Month: Vehicle accident

Just when consumers were breathing a collective sigh of relief as the vehicle warranty scam fades, there comes a different vehicle-related ...
Patchen Noelke
Jul. 31, 2023

Successes and shortcomings of STIR/SHAKEN

June 30, 2023, marked the deadline for which nearly all types of carriers (large, small, gateway providers) must implement STIR/SHAKEN. ...
Michelle Wallace
Jul. 12, 2023

Number rotation undermines consumer spam protections — ...

Phone spam and fraud is a pervasive problem threatening the consumer voice experience. In Q1 2023, one-quarter of all unknown calls ...
Michelle Wallace
Jun. 28, 2023

Scam of the month: COVID-related threats

For many, COVID-19 seems like a distant memory. Life has returned to near normal, and most people just want to put COVID behind them. ...
Andrea Moreno
Jun. 21, 2023

What is neighborhood spoofing?

If you get an incoming call from a foreign country or even a state where you have no friends or relatives, that’s a tipoff that it could be ...
Michelle Wallace
Jun. 12, 2023

Scam of the Month: The IRS scam

It used to be that only two things in life were certain: death and taxes. But just as certain as death and taxes are scammers who play on ...
Andrea Moreno
Apr. 27, 2023

What are “Spam Risk” or “Scam Likely” numbers and why do ...

One of the best advancements in telephone technology over the past 50 years is the caller ID display. Being able to see who is calling has ...
Hiya Team
Apr. 21, 2023

Europol phone scam in Germany

This past summer Germany was hit by a massive phone scam campaign where callers posed as representatives of Europol (the European Union’s ...
Hiya Team
Apr. 12, 2023

Scam of the Month: The mortgage scam

“Hi, this is Denise reaching out from [your mortgage agency] in regard to your recent mortgage payment of $250,000. Please give us a call ...
Hiya Team
Apr. 3, 2023

Chinese-language robocall scam in Canada

Hiya’s data shows that Chinese-language phone scams remain one of the top three phone scams in Canada (along with Amazon and credit card ...
Hiya Team
Mar. 28, 2023

CPF Scams Target French Citizens

It seems that each country has a phone scam that is unique to it. For France, it’s the CPF scam.
Hiya Team
Mar. 23, 2023

"A criminal case is registered against your name for tax ...

"This call is to notify you that a criminal case is registered against your name for tax evasion and tax fraud by HMRC. We are ...
Hiya Team
Mar. 16, 2023

Protecting vulnerable populations from phone scams

Anyone can be fooled by a phone scam. All it takes is to get caught off guard or to hear something that sounds plausible and act on it ...
Hiya Team
Mar. 8, 2023

Scam of the Month: Why am I getting so many calls about my ...

Insurance phone scams are a growing problem today. These scams typically involve bad actors posing as insurance agents or representatives ...
Patchen Noelke
Mar. 1, 2023

"We can reduce your energy bill by 87%" Energy crisis in ...

The rising cost of living in the UK is causing anxiety and even street protests and is leaving Brits searching for ways to save money on ...
Andrea Moreno
Feb. 28, 2023

Meet Hiya at MWC Barcelona

Hiya Team
Feb. 24, 2023

Global Call Threat Report: the world is drowning in spam ...

The world is drowning in spam calls. That seems to be the overarching contention of the recently-published Global Call Threat Report from ...
Hiya Team
Feb. 23, 2023

What is number rotation and why is it so insidious?

Consumers are being bombarded with spam. In response, carriers have implemented technology to block or label suspected spam and fraud calls ...
Jonathan Nelson
Feb. 23, 2023

Amazon Scam Calls to Watch For | Hiya

Amazon is in an enviable position of being a top retailer and having global brand recognition. The flip side of that, however, is that its ...
Hiya Team
Feb. 16, 2023

“We have a fantastic offer for you” Spain bombarded with ...

Spain has the worst phone spam problem in Europe. Of the 20 European countries in which Hiya gathers spam data, Spain came in #1 with a ...
Hiya Team
Feb. 8, 2023

Gabb Wireless & Hiya: working together to stop spam ...

Gabb Wireless is dedicated to its mission of creating a safe space for kids in the technological world; through its custom Android ...
Hiya Team
Feb. 8, 2023

Scam of the Month: Medicare scam calls

The Medicare scam is an all too popular ruse that plagues the voice channel; this harmful deceit was crafted specifically to hurt the ...
Patchen Noelke
Feb. 1, 2023

Scam of the Month 2022: A Year in Review

Phone scams come in all different shapes and sizes. Each variation is another attempt to infiltrate your defenses and procure your ...
Hiya Team
Dec. 30, 2022

What Country Gets the Most Phone Spam?

What country gets the most phone spam? You’ll find the answer to that question in the recently-published Global Spam Report from Hiya.
Hiya Team
Dec. 22, 2022

Help! My Numbers are Being Flagged as Spam, but My Calls ...

Scam, spam, and fraud calls are nothing new. They’ve been around for decades and each year, the problem grows. While consumers expect an ...
Hiya Team
Dec. 7, 2022

Scam of the Month: The Credit National Assist scam

According to the Federal Trade Commission (FTC) a debt relief scam is a ruse that targets a consumer with significant credit card debt by ...
Hiya Team
Nov. 30, 2022

Hiya Launches Personal Call Filtering: The Industry’s ...

A phone call is the preferred method of communication for both consumers and businesses, according to Hiya’s State of the Call report. Yet, ...
Hiya Team
Nov. 17, 2022

Scam of the Month: Why Am I Getting Calls About My Social ...

The voice call still reigns supreme for sales. That is one of the key takeaways from Hiya’s midyear check-in, the State of the Call for ...
Hiya Team
Nov. 1, 2022

Fraud Affects Age Groups Differently

What age group is the most likely to fall victim to fraud? If you guessed seniors, you’d be wrong. According to the Federal Trade ...
Hiya Team
Oct. 21, 2022

The Phone: A Gateway for Fraud

According to the Federal Trade Commission, of the 1.8 million fraud reports received last year that included a contact method, the phone ...
Hiya Team
Oct. 19, 2022

Watch Out For Hurricane-related Scam Calls

In the wake of Hurricane Ian in Florida, and Hurricane Fiona which stretched from Puerto Rico to Eastern Canada, relief organizations have ...
Hiya Team
Oct. 13, 2022

Webinar: Is Your Branded Caller ID Solution Secure?

Hiya will be presenting a special webinar at the upcoming STIR/SHAKEN Enterprise Summit, a week-long webinar series focused on enterprise ...
Hiya Team
Oct. 12, 2022

Scam of the Month: The healthcare scam

The patient enters the examination room concerned with what they think may be an infection.
Hiya Team
Sep. 29, 2022

Hiya and Ericsson: Partnering to Protect Global Wireless ...

Hiya has a new partnership with Ericsson to provide network-based call protection to wireless carriers globally. The new offering, named ...
Hiya Team
Sep. 27, 2022

Auto Warranty Scam: No Longer #1

The auto warranty scam has been the #1 phone scam in the United States for more than two years, based on the number of reports from ...
Hiya Team
Sep. 20, 2022

Senior Scam: Spoofing the Greatest Generation

According to the Federal Trade Commission (FTC), older adults (those 60 and older) are the least likely of any age group to report losing ...
Hiya Team
Sep. 14, 2022

Phone Scams: A Global Frustration

Phone spam and fraud calls are a global problem, as can clearly be seen in Hiya’s State of the Call reports for the United States, Canada ...
Hiya Team
Sep. 8, 2022

Hiya expands in Canada with Rogers

We’re thrilled to announce the availability of our services has expanded in Canada through a new partnership with Rogers. The partnership ...
Hiya Team
Sep. 6, 2022

Scam of the Month: Utilities

It takes a lot to run a happy home. Proper light, heat, and power are necessary for the upkeep of any shelter; utilities are a reflection ...
Hiya Team
Aug. 31, 2022

Spam vs Fraud: 15 Varieties of Unwanted Calls

At Hiya, we define a spam call as a nuisance call. There are two main classifications of unwanted calls: nuisance calls and fraud calls. ...
Hiya Team
Aug. 25, 2022

Canadians Plagued by Government Impersonation Phone Scams

While the most popular phone scam in the U.S. last year was the auto warranty scam, in Canada, government impersonation scams top the list. ...
Hiya Team
Aug. 16, 2022

FCC and Hiya Protect: Taking Action with the TCPA

Back in 1991, the Telephone Consumer Protection Act (TCPA) became law – and it is a law that is still widely used today to protect ...
Hiya Team
Aug. 9, 2022

Scam of the Month: Student Loan Debt

You’ve got your diploma, you’ve tossed your cap, and now it is time to greet the open world, but a successful higher education comes with a ...
Hiya Team
Jul. 28, 2022

FCC (and Hiya) Cracking Down on Auto Warranty Scams

Earlier this year, we looked into the popular auto warranty scam and its impact on businesses and consumers. Based on our data, we ...
Hiya Team
Jul. 14, 2022

Protect Your Network from Common Phone Scams

There’s no doubt about it. Spam and fraud calls are an increasingly annoying nuisance for consumers, with people receiving an average of 14 ...
Hiya Team
Jul. 12, 2022

Top 5 Scam Calls of 2022 So Far

Every week Hiya receives more than 1.6 million reports of spam and scam calls. These come from users of Hiya’s mobile app, and customers of ...
Hiya Team
Jun. 9, 2022

Scam of the Month: The Credit Card Scam

In May we took a look at one of the most popular phone scams plaguing the voice channel: the credit card scam. Whether it is a tap, a chip, ...
Hiya Team
May. 31, 2022

STIR/SHAKEN and Illegal Call Spoofing

Millions of Americans own different types of mobile phones and all of these people know that fraudulent calls are already a huge problem in ...
Hiya Team
May. 24, 2022

Robocalls: The Good, the Bad, the Ugly

If there’s one thing everyone hates, it’s robocalls. That’s a technology that should have never been invented. But what about the robocall ...
Hiya Team
May. 23, 2022

Is STIR/SHAKEN Preventing Scam Calls?

We are quickly approaching the final implementation deadline of STIR/SHAKEN legislation, which was enacted to reduce spam and scam calls. ...
Hiya Team
May. 20, 2022

The Latest Tool to Stop Spam and Scam Calls: Adaptive AI

How do you stop spam and scam calls? Traditionally, spam-blocking services had used the historical model. If a phone number has a history ...
Hiya Team
May. 19, 2022

What is Adaptive AI?

Adaptive AI blocks 28% more spam and scam calls Spam and scam calls hurt everyone: consumers and businesses are annoyed or defrauded by ...
Katie DeMatteis
Apr. 11, 2022

Scam of the Month: The Eavesdropping Scam

You’ve likely read about the Wangiri scam, and I’m sure someone has contacted you about your “car’s extended warranty”. But there’s a new ...
Katie DeMatteis
Apr. 5, 2022

How to Stay Prepared as 401K Plan Provider this Tax Season

When tax time rolls around, customers tend to have a lot of inquiries about interest and mortgage statements. How do they affect my taxes? ...
Hiya Team
Mar. 24, 2022

What you need to know about STIR/SHAKEN in 2022

STIR/SHAKEN’s ultimate goal is to reduce robocalls in the telecom networks. To achieve this, STIR/SHAKEN attempts to help differentiate the ...
Tina Yin
Mar. 15, 2022

Scam of the Month: The Wangiri Scam

Ring! Click. The caller hung up. But why? Welcome to the Wangiri scam — one of the world's most popular scam calls. In Japanese, Wangiri ...
Katie DeMatteis
Feb. 17, 2022

Hiya Finds 86% Growth in Fraud and Nuisance Calls in the UK

Hiya, the industry leader in fraud and nuisance call protection, has seen significant growth in spam calls in the UK grow over the past ...
Mike Ferris
Sep. 20, 2020

How to avoid IRS scam calls

Let’s face it, money matters. Whether you’re earning it or spending it, financial security is crucial. Unfortunately, the never-ending IRS ...
Hiya Team
Sep. 19, 2020

The top 12 utility scams to avoid this year

Fraudsters have taken advantage of rising electricity bills to prey on consumers by stealing personal and financial information. According ...
Hiya Team
Sep. 19, 2020
Load 10 More