The Hiya Voice

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What are “Spam Risk” or “Scam Likely” numbers and why do ...

One of the best advancements in telephone technology over the past 50 years is the caller ID display. Being able to see who is calling has ... >

Europol phone scam in Germany

This past summer Germany was hit by a massive phone scam campaign where callers posed as representatives of Europol (the European Union’s ... >

Scam of the Month: The mortgage scam

“Hi, this is Denise reaching out from [your mortgage agency] in regard to your recent mortgage payment of $250,000. Please give us a call ... >

Chinese-language robocall scam in Canada

Hiya’s data shows that Chinese-language phone scams remain one of the top three phone scams in Canada (along with Amazon and credit card ... >

CPF Scams Target French Citizens

It seems that each country has a phone scam that is unique to it. For France, it’s the CPF scam.  >

"A criminal case is registered against your name for tax ...

"This call is to notify you that a criminal case is registered against your name for tax evasion and tax fraud by HMRC. We are ... >

Protecting vulnerable populations from phone scams

Anyone can be fooled by a phone scam. All it takes is to get caught off guard or to hear something that sounds plausible and act on it ... >

Scam of the Month: Why am I getting so many calls about my ...

Insurance phone scams are a growing problem today. These scams typically involve bad actors posing as insurance agents or representatives ... >

"We can reduce your energy bill by 87%" Energy crisis in ...

The rising cost of living in the UK is causing anxiety and even street protests and is leaving Brits searching for ways to save money on ... >

Global Call Threat Report: the world is drowning in spam ...

The world is drowning in spam calls. That seems to be the overarching contention of the recently-published Global Call Threat Report from ... >

What is number rotation and why is it so insidious?

  Consumers are being bombarded with spam. In response, carriers have implemented technology to block or label suspected spam and fraud ... >

Amazon Scam Calls to Watch For | Hiya

Amazon is in an enviable position of being a top retailer and having global brand recognition. The flip side of that, however, is that its ... >

“We have a fantastic offer for you” Spain bombarded with ...

Spain has the worst phone spam problem in Europe. Of the 20 European countries in which Hiya gathers spam data, Spain came in #1 with a ... >

Gabb Wireless & Hiya: working together to stop spam ...

Gabb Wireless is dedicated to its mission of creating a safe space for kids in the technological world; through its custom Android ... >

Scam of the Month 2022: A Year in Review

Phone scams come in all different shapes and sizes. Each variation is another attempt to infiltrate your defenses and procure your ... >

What Country Gets the Most Phone Spam?

What country gets the most phone spam? You’ll find the answer to that question in the recently-published Global Spam Report from Hiya. >

Help! My Numbers are Being Flagged as Spam, but My Calls ...

Scam, spam, and fraud calls are nothing new. They’ve been around for decades and each year, the problem grows. While consumers expect an ... >

Scam of the Month: I’m Nervous, is this Debt Relief Program ...

According to the Federal Trade Commission (FTC) a debt relief scam is a ruse that targets a consumer with significant credit card debt by ... >

Hiya Launches Personal Call Filtering: The Industry’s ...

A phone call is the preferred method of communication for both consumers and businesses, according to Hiya’s State of the Call report. Yet, ... >

Scam of the Month: Why Am I Getting Calls About My Social ...

The voice call still reigns supreme for sales. That is one of the key takeaways from Hiya’s midyear check-in, the State of the Call for ... >

Fraud Affects Age Groups Differently

What age group is the most likely to fall victim to fraud? If you guessed seniors, you’d be wrong. According to the Federal Trade ... >

The Phone: A Gateway for Fraud

According to the Federal Trade Commission, of the 1.8 million fraud reports received last year that included a contact method, the phone ... >

Watch Out For Hurricane-related Scam Calls

In the wake of Hurricane Ian in Florida, and Hurricane Fiona which stretched from Puerto Rico to Eastern Canada, relief organizations have ... >

Webinar: Is Your Branded Caller ID Solution Secure?

Hiya will be presenting a special webinar at the upcoming STIR/SHAKEN Enterprise Summit, a week-long webinar series focused on enterprise ... >

Scam of the Month: The Healthcare Scam

The patient enters the examination room concerned with what they think may be an infection.  >

Hiya and Ericsson: Partnering to Protect Global Wireless ...

Hiya has a new partnership with Ericsson to provide network-based call protection to wireless carriers globally. The new offering, named ... >

Auto Warranty Scam: No Longer #1

The auto warranty scam has been the #1 phone scam in the United States for more than two years, based on the number of reports from ... >

Senior Scam: Spoofing the Greatest Generation

According to the Federal Trade Commission (FTC), older adults (those 60 and older) are the least likely of any age group to report losing ... >

Phone Scams: A Global Frustration

Phone spam and fraud calls are a global problem, as can clearly be seen in Hiya’s State of the Call reports for the United States, Canada ... >

Hiya expands in Canada with Rogers

We’re thrilled to announce the availability of our services has expanded in Canada through a new partnership with  Rogers. The partnership ... >

Scam of the Month: Utilities

It takes a lot to run a happy home. Proper light, heat, and power are necessary for the upkeep of any shelter; utilities are a reflection ... >

Spam vs Fraud: 15 Varieties of Unwanted Calls

At Hiya, we define a spam call as a nuisance call. There are two main classifications of unwanted calls: nuisance calls and fraud calls. ... >

Canadians Plagued by Government Impersonation Phone Scams

While the most popular phone scam in the U.S. last year was the auto warranty scam, in Canada, government impersonation scams top the ... >

FCC and Hiya Protect: Taking Action with the TCPA

Back in 1991, the Telephone Consumer Protection Act (TCPA) became law – and it is a law that is still widely used today to protect ... >

Scam of the Month: Student Loan Debt

You’ve got your diploma, you’ve tossed your cap, and now it is time to greet the open world, but a successful higher education comes with a ... >

What is a Spoofing Attack?

According to research from PwC, 47% of all companies have experienced some type of fraud in the last 24 months. Even when the company ... >

FCC (and Hiya) Cracking Down on Auto Warranty Scams

Earlier this year, we looked into the popular auto warranty scam and its impact on businesses and consumers. Based on our data, we ... >

Protect Your Network from Common Phone Scams

There’s no doubt about it. Spam and fraud calls are an increasingly annoying nuisance for consumers, with people receiving an average of 14 ... >

STIR/SHAKEN and Illegal Call Spoofing

Millions of Americans own different types of mobile phones and all of these people know that fraudulent calls are already a huge problem in ... >

Robocalls: The Good, the Bad, the Ugly

If there’s one thing everyone hates, it’s robocalls. That’s a technology that should have never been invented. But what about the robocall ... >

The Latest Tool to Stop Spam and Scam Calls: Adaptive AI

How do you stop spam and scam calls? Traditionally, spam-blocking services had used the historical model. If a phone number has a history ... >

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