--- title: "The Hiya Voice: News and views for better voice performance | Hiya Connect" description: Hiya Connect | Voice performance trends, news, and product updates from Hiya. Learn more about improving voice connections and solutions for protections. --- [![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) Solutions Solutions [For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### Webinar Branded Calling 101 Weekly Webinar Make your company's calls more recognizable. Learn how Hiya can drive value for your business. [Sign up today Arrow Right](https://www.hiya.com/lp/webinar-series-intro-to-hiya-branded-call) Products Connect ###### [Branded Call Display your branded caller ID](https://www.hiya.com/products/connect/branded-call) ###### [Number Registration Display your branded caller ID](https://www.hiya.com/products/connect/number-registration) ###### [View Plans Flexible pricing for teams of all sizes](https://www.hiya.com/products/connect/pricing) Protect ###### [Spam Analytics Stop spam & fraud on your mobile network](https://www.hiya.com/products/protect/spam-analytics) ###### [AI Voice Detection Real-time AI voice detection](https://www.hiya.com/products/protect/ai-voice-detection) Mobile apps ###### [Hiya Spam Blocker Fraud & AI voice protection](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### [Hiya AI Phone Productivity for busy people](https://www.hiya.com/products/apps/hiya-ai-phone) ![](https://blog.hiya.com/hubfs/sotc-report.avif) ###### Report State of the Call 2026 86% of unidentified calls go unanswered. Read the benchmark report for what is happening in voice today, and what you can do to drive business. [Read the report Arrow Right](https://www.hiya.com/state-of-the-call) Why Hiya? Overview [Why Hiya Your voice innovation partner](https://www.hiya.com/why-hiya) [How it works Get started quickly & easily](https://www.hiya.com/how-it-works) [Customer Stories Real companies, real results](https://www.hiya.com/case-studies) [Voice Intelligence Platform Industry’s leading voice platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) [Trust Center Compliance, security, & privacy](https://www.hiya.com/why-hiya/trust-center) Company [About Leadership and history](https://www.hiya.com/company/about) [Careers We're hiring!](https://www.hiya.com/company/careers) [Contact us Get in touch](https://www.hiya.com/contact-us) ![](https://blog.hiya.com/hubfs/bclc-hero-img.webp) ###### Customer Story BCLC increases business KPIs with Hiya With Hiya Branded Call BCLC was able to increase contact rates, campaign efficiency, and revenue. [Read their story Arrow Right](https://www.hiya.com/customer-stories/bclc) Resources Resources [Resource Center](https://www.hiya.com/resources) [Partner Program](https://partners.hiya.com/) [Get Support](https://hiya.com/support) [Developer Docs](https://developer.hiya.com/) [Hiya Blog](https://blog.hiya.com/) [Newsroom](https://www.hiya.com/newsroom) [Events](https://www.hiya.com/events) ###### eBook 10 Tips for customer-friendly phone calls Prevent caller reputation issues and complaints with customer-friendly calling practices. [Read eBook Arrow Right](https://www.hiya.com/resources/ebooks/10-tips-for-customer-friendly-phone-calls) [Get Started Arrow Right](https://www.hiya.com/#audience) [Log in](https://connect.hiya.com/login) [Get started](https://www.hiya.com/#audience) # The Hiya Voice News and views for better voice performance ![](https://blog.hiya.com/hubfs/Product%20update%20tag%20-%20Blog%20Post%20Image%20%20(1300x730)%20-%20Feature@2x.jpg) [Feature](https://blog.hiya.com/tag/feature?hsLang=en) ## [Add Tags to phone numbers to see performance by campaign, region, agent & more](https://blog.hiya.com/add-tags-to-phone-numbers-to-see-performance?hsLang=en) Organize your numbers. See what's working. Act faster. The more phone numbers you manage, the ... Alia Logan Sep. 9, 2026 ![](https://blog.hiya.com/hubfs/MWC2026%20Recap%20Blog-Feature%20Image%20copy.webp) [Feature](https://blog.hiya.com/tag/feature?hsLang=en) ## [MWC 2026: Voice is the New Battleground for Trust](https://blog.hiya.com/mwc-2026-voice-is-the-new-battleground-for-trust?hsLang=en) James Lau Mar. 12, 2026 ![](https://blog.hiya.com/hubfs/Hiya-delivers-top-tier-Speech_Deepfake-Detection-on-hugging-face_blog.png) [Feature](https://blog.hiya.com/tag/feature?hsLang=en) ## [Hiya Delivers Top-Tier Speech Deepfake Detection on the Hugging Face Arena](https://blog.hiya.com/hiya-delivers-top-tier-speech-deepfake-detection-on-the-hugging-face-arena?hsLang=en) David Martinez Gonzalez Feb. 23, 2026 ![](https://blog.hiya.com/hubfs/Hiya%20x%20MasOrange_blog@2x.jpg) [Feature](https://blog.hiya.com/tag/feature?hsLang=en) ## [MasOrange and Hiya help restore trust in voice calls for Spaniards](https://blog.hiya.com/hiya-and-masorange-partner-to-launch-llamada-visible-in-spain?hsLang=en) Mariano González-Cayuela Nov. 17, 2025 ## Reduce the risk of spam labeling on your business calls Register your business numbers to establish yourself as a legitimate caller to carriers — reducing your risk of spam labeling. Sign up for your free Hiya account to register today. [Create free account](https://www.hiya.com/products/connect/number-registration) ![](https://blog.hiya.com/hubfs/hiya-reg-blog_phones.png) ## All articles - [Scam Trends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [Spam & Fraud Protection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) - [Branded Call](https://blog.hiya.com/tag/branded-call?hsLang=en) - [Hiya Protect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [Call Intelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [Hiya Connect](https://blog.hiya.com/tag/hiya-connect) - [Company News](https://blog.hiya.com/tag/company-news?hsLang=en) - [Tips & Tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) - [Scam of the Month](https://blog.hiya.com/tag/scam-of-the-month?hsLang=en) - [Call Labeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [Culture & Careers](https://blog.hiya.com/tag/culture-careers?hsLang=en) - [AI Voice](https://blog.hiya.com/tag/ai-voice?hsLang=en) - [Feature](https://blog.hiya.com/tag/feature?hsLang=en) - [Product Updates](https://blog.hiya.com/tag/product-updates?hsLang=en) - [Reputation](https://blog.hiya.com/tag/reputation?hsLang=en) - [Success Stories](https://blog.hiya.com/tag/success-stories?hsLang=en) - [Business number registration](https://blog.hiya.com/tag/business-number-registration?hsLang=en) - [Hiya AI Phone](https://blog.hiya.com/tag/hiya-ai-phone?hsLang=en) - [Call Reputation](https://blog.hiya.com/tag/call-reputation?hsLang=en) - [Deepfake Voice Detection](https://blog.hiya.com/tag/deepfake-voice-detection?hsLang=en) ![](https://blog.hiya.com/hubfs/1-Change-Caller-ID_A.jpg) ## [4 Benefits of Changing Your Outbound Caller ID](https://blog.hiya.com/benefits-change-caller-id?hsLang=en) Don’t be an unidentified phone number. Hiya’s Branded Call (right) enables businesses to display their name, logo and reason for the call ... Alia Logan Oct. 2, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/SotC2026-France%20Focus.webp) ## [Nearly half of French consumers have lost money to a phone ...](https://blog.hiya.com/nearly-half-of-french-consumers-have-lost-money-to-a-phone-scam?hsLang=en) Nearly half of consumers in France have lost money to a phone scam in the past year. That’s three times more than other countries surveyed. ... Rob Unsworth Sep. 29, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/400-prefix-blog.webp) ## [Spain’s 400-prefix law will make it harder to reach ...](https://blog.hiya.com/spains-400-prefix-law-will-make-it-harder-to-reach-customers?hsLang=en) We are just days away from the implementation of a new regulation that is sure to affect businesses in Spain that make outbound calls: the ... Mariano González-Cayuela Sep. 24, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/SotC2026-Germany%20Focus-1.webp) ## [German businesses lose €43,000/yr because they can’t reach ...](https://blog.hiya.com/german-businesses-lose-because-they-cant-reach-their-customers?hsLang=en) Communicating with customers and prospects is critical for the success of any business. Yet, more than three-fourths of German businesses ... Michael Berger Sep. 22, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/SotC2026-Spain%20Focus.webp) ## [Businesses in Spain are having a tough time connecting with ...](https://blog.hiya.com/sotc-2026-spain?hsLang=en) According to a survey commissioned by Hiya, 59% of business professionals who use the phone in their role say they’ve lost out on deals or ... Mariano González-Cayuela Sep. 16, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Product%20update%20tag%20-%20Blog%20Post%20Image%20%20(1300x730)%20-%20Feature@2x.jpg) ## [Add Tags to phone numbers to see performance by campaign, ...](https://blog.hiya.com/add-tags-to-phone-numbers-to-see-performance?hsLang=en) Organize your numbers. See what's working. Act faster. The more phone numbers you manage, the harder it gets to see how any one campaign, ... Alia Logan Sep. 9, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [feature](https://blog.hiya.com/tag/feature?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Operators-Linkedin-Vodafone%20ireland.jpg) ## [Hiya expands voice trust in Ireland with branded calling on ...](https://blog.hiya.com/hiya-expands-voice-trust-in-ireland-with-branded-calling-on-vodafone?hsLang=en) We’re excited to announce that Hiya Connect is now available to eligible Vodafone customers in Ireland, extending Branded Calling to a new ... Stephanie Boulanger Aug. 24, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/2026/blog/SotC2026-Canada%20Focus.jpg) ## [Survey: Canadian businesses losing revenue due to ...](https://blog.hiya.com/canadian-businesses-losing-revenue?hsLang=en) Nearly 9 out of 10 business professionals in Canada have lost out on deals or lost customers because they could not reach their customers ... Lena Prickett Aug. 5, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/G2%20Summer%202026%20-%20Blog%20Post%20Image%20%20(1300x730)%20-%20Feature@2x.jpg) ## [Hiya awarded 16 G2 Summer 2026 badges for branded caller ID](https://blog.hiya.com/hiya-awarded-16-g2-summer-2026-badges-for-branded-caller-id?hsLang=en) We know how effective Hiya’s branded caller ID can be, but when real-world users brag about it, that’s what really matters. That’s why we ... Lena Prickett Jul. 9, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog_How-to-check-phone-numbers-for-spam-labels_B.webp) ## [How to check phone numbers for spam labels](https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en) As a business that relies on customer connections, every outbound call represents an opportunity—to close a sale, support a customer, or ... Michelle Wallace Jun. 9, 2026 - [businessnumberregistration](https://blog.hiya.com/tag/business-number-registration?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Hiya%20x%20Bouygues_blog@2x.webp) ## [Hiya powers France's first network-level branded calling ...](https://blog.hiya.com/hiya-powers-frances-first-network-level-branded-calling-deployment-with-bouygues-telecom?hsLang=en) France’s Bouygues Telecom has deployed Hiya's Branded Call across its network, making it the first French mobile operator to offer business ... Stephanie Boulanger May. 14, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Hiya%20x%20Vodafone_blog@2x.avif) ## [Hiya and Vodafone bring branded calling to nearly 100% of UK](https://blog.hiya.com/hiya-and-vodafone-bring-branded-calling-to-nearly-100-of-uk?hsLang=en) Hiya and Vodafone have partnered to deliver secure, verified branded calling within Vodafone’s UK network, making Hiya the only company now ... Stephanie Boulanger Mar. 18, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Hiya%20x%20Deutsche%20Telekom_blog@2x%20(1).jpg) ## [Deutsche Telekom and Hiya bring branded calling at scale to ...](https://blog.hiya.com/deutsche-telekom-and-hiya-bring-branded-calling-at-scale-to-germany?hsLang=en) At a glance... Hiya's Branded Call is now available to all Deutsche Telekom mobile subscribers in Germany. Incoming branded calls enable ... Stephanie Boulanger Jan. 13, 2026 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Simplified-Number-Management-in-Hiya-Console_blog.png) ## [Updated Hiya Console makes it easier to manage your calls](https://blog.hiya.com/updated-hiya-console-makes-it-easier-to-manage-your-calls?hsLang=en) Hiya has updated the Hiya Connect console, making it easier for customers to see their calls and take action directly from the dashboard. ... Michelle Wallace Nov. 18, 2025 - [businessnumberregistration](https://blog.hiya.com/tag/business-number-registration?hsLang=en) - [callreputation](https://blog.hiya.com/tag/call-reputation?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Spam-flagging%E2%80%94Blog%20feature%20image_V2.avif) ## [Flagged as spam? Here’s what to do next](https://blog.hiya.com/flagged-as-spam-here-is-what-to-do-next?hsLang=en) If your calls are being flagged as spam, you’re not alone. It can feel unfair when you’re a real business just trying to reach customers. ... David Kay Sep. 30, 2025 - [businessnumberregistration](https://blog.hiya.com/tag/business-number-registration?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [reputation](https://blog.hiya.com/tag/reputation?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-feature-pricing-tier-expansion-article.png) ## [Hiya expands self-service pricing](https://blog.hiya.com/hiya-expands-self-service-pricing-for-branded-call?hsLang=en) At Hiya, our mission has always been simple: help businesses connect with customers in a way that’s trusted, professional, and effective. ... Dave Suzuki Sep. 9, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Hiya-number-registration-after-1-year-30000-signups_blog.webp) ## [One year later, 30,000 businesses are building a trusted ...](https://blog.hiya.com/one-year-later-30000-businesses-are-building-a-trusted-voice-network-with-hiya-number-registration?hsLang=en) A year ago, Hiya launched Number Registration, a free service in our Hiya Connect suite of voice performance solutions. Our goal was ... Dave Suzuki Aug. 6, 2025 - [businessnumberregistration](https://blog.hiya.com/tag/business-number-registration?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog-Spain-outbound-call-restriction-B.webp) ## [Why branded calls are more important than ever in Spain ...](https://blog.hiya.com/why-branded-calls-are-more-important-than-ever-in-spain-after-new-outbound-calling-restrictions?hsLang=en) Spain is taking a firm stance on unwanted calls. Mariano González-Cayuela Aug. 5, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog_Spam-calls-declined-in-the-UK-in-the-first-half-of-2024_B@2x.jpg) ## [The hidden cost of unknown callers: Why UK businesses are ...](https://blog.hiya.com/the-hidden-cost-of-unknown-callers-why-uk-businesses-are-losing-revenue-every-day?hsLang=en) Every day, thousands of UK businesses make calls to customers who want, need, and expect to hear from them. Yet an alarming number of these ... Natalie Graham Jul. 30, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog-G2-Summer-2025-awards-feature-image.avif) ## [Hiya wins 16 G2 Summer 2025 Badges for branded caller ID ...](https://blog.hiya.com/hiya-wins-16-g2-summer-2025-badges-for-branded-caller-id-excellence?hsLang=en) Hiya has once again been recognized for excellence — earning 16 G2 Summer 2025 badges across global, regional, and ... Natalie Graham Jul. 22, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog-How-to-register-a-phone-number-B.webp) ## [How to register a phone number: The complete guide for ...](https://blog.hiya.com/how-to-register-a-phone-number-the-complete-guide-for-business-owners?hsLang=en) Protecting the trustworthiness of your business calls is more important than ever. Michelle Wallace Jul. 15, 2025 - [businessnumberregistration](https://blog.hiya.com/tag/business-number-registration?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog-Spam-risk-warnings-B.webp) ## [Spam risk warnings: Are your outbound calls being flagged?](https://blog.hiya.com/spam-risk-warnings-are-your-outbound-calls-being-flagged?hsLang=en) If you're a business owner making outbound calls to customers, you've likely noticed something troubling: fewer people are answering their ... Michelle Wallace Jul. 2, 2025 - [businessnumberregistration](https://blog.hiya.com/tag/business-number-registration?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog-G2-Spring-2025-awards-feature-image.avif) ## [Hiya recognized as a leader in G2 Spring 2025 Reports](https://blog.hiya.com/hiya-recognized-as-a-leader-in-g2-spring-2025-reports?hsLang=en) In today’s digital-first world, the trust between businesses and customers has never been more critical — yet phone calls, once a primary ... Natalie Graham Apr. 17, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog_How%20Branded%20Call%20is%20revolutionizing%20inbound%20lead%20engagement_B-1.avif) ## [How Branded Call is revolutionizing inbound lead engagement](https://blog.hiya.com/how-branded-call-is-revolutionizing-inbound-lead-engagement?hsLang=en) In today’s competitive landscape, standing out in a crowded marketplace is more critical than ever. With so many companies vying for the ... Hiya Team Apr. 14, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog_Answer%20rates%20along%20dont%20tell%20the%20whole%20story%20of%20Branded%20Call%20impact_B-1.avif) ## [Branded Call impact](https://blog.hiya.com/branded-call-impact?hsLang=en) Branded caller ID is designed to help businesses increase trust, improve answer rates, and drive better customer engagement. However, ... Natalie Graham Apr. 8, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/G2%20Fall%202024%20-%20Linkedin%20Post%20Image%20%20(1200x628)@2x%20(3).jpg) ## [Hiya Connect Celebrates 14 G2 Badges in Fall 2024 Reports](https://blog.hiya.com/hiya-connect-celebrates-g2-badges-in-fall-2024-reports?hsLang=en) We’re excited to announce that Hiya has won 14 G2 badges in the Fall 2024 reports for our branded caller ID solution, Hiya Connect! This ... Natalie Graham Mar. 18, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog-feature-image-size.png) ## [Hiya recognized with 13 badges in G2 Winter 2025 Reports](https://blog.hiya.com/hiya-recognized-with-13-badges-in-g2-winter-2025-reports?hsLang=en) Hiya earned 13 badges and secured the prestigious title of Momentum Leader in the G2 Winter 2025 Reports for its branded calling solution, ... Natalie Graham Mar. 13, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog_How-to-upgrade-_to-Branded-Call-from-_Number-Registration_B.jpg) ## [Upgrade to Branded Call and boost your answer rates](https://blog.hiya.com/upgrade-to-branded-call-and-boost-your-answer-rates?hsLang=en) If you're using Hiya Connect to register your business numbers, you're already taking steps to reduce the risk of your calls getting ... Michelle Wallace Mar. 5, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/image4-1.avif) ## [What to expect when you sign up for Hiya Branded Call](https://blog.hiya.com/what-to-expect-when-you-sign-up-for-hiya-branded-call?hsLang=en) If your business makes outbound calls, you know how important it is for customers to recognize and trust who’s calling. Hiya Connect can ... Dave Suzuki Feb. 25, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_The-call-ID-blindspot_2025_B.jpg) ## [The Caller ID Blindspot: Why Traditional Caller ID Falls ...](https://blog.hiya.com/the-caller-id-blindspot-why-traditional-caller-id-falls-short-in-todays-contact-centers?hsLang=en) When caller ID was first introduced in the 1980s, it revolutionized communication. For the first time, people could identify who was ... Natalie Graham Feb. 20, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog_Difference-between-Registartion-and-Branded-Call_B.jpg) ## [What’s the difference between Hiya Connect Number ...](https://blog.hiya.com/whats-the-difference-between-hiya-connect-number-registration-and-branded-call?hsLang=en) Natalie Graham Feb. 13, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [businessnumberregistration](https://blog.hiya.com/tag/business-number-registration?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog_Hiya-Expands-Branded-Call-Optionse_2025_B.jpg) ## [Hiya Expands Branded Call Options: More Flexibility, More ...](https://blog.hiya.com/hiya-expands-branded-call-options-more-flexibility-more-businesses-more-opportunity?hsLang=en) Dave Suzuki Feb. 11, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [productupdates](https://blog.hiya.com/tag/product-updates?hsLang=en) ![](https://blog.hiya.com/hubfs/Hiya-Bell-Partner-B@2x.jpg) ## [Hiya and Bell Canada Partner in Branded Call](https://blog.hiya.com/hiya-and-bell-canada-partnership?hsLang=en) We are thrilled to officially announce a new partnership between Bell Canada and Hiya, bringing Branded Call to businesses across Canada. ... Hiya Team Jan. 8, 2025 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog-Everything-we-shipped-in-2024-B1.jpg) ## [What Hiya launched in 2024, and how it can help you in 2025](https://blog.hiya.com/what-hiya-launched-in-2024?hsLang=en) As we begin a new year, this is a good time to look back at everything we accomplished in the previous year. 2024 was a busy year for Hiya. ... Hiya Team Jan. 7, 2025 - [aivoice](https://blog.hiya.com/tag/ai-voice?hsLang=en) - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [deepfakevoicedetection](https://blog.hiya.com/tag/deepfake-voice-detection?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Connect-Mythbusters01_B.jpg) ## [Why relying on local phone numbers could be hurting your ...](https://blog.hiya.com/relying-on-local-phone-numbers-could-be-hurting-contact-rate?hsLang=en) Sales and marketing teams know the importance of the phone call to reach new and existing customers, and the first step is to get the ... Natalie Graham Sep. 5, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Spain-drafts-new-regulations-to-fight-spam-calls_B.jpg) ## [Spain drafts new regulations to fight spam calls](https://blog.hiya.com/spain-drafts-new-regulations-to-fight-spam-calls?hsLang=en) Governmental regulators in Spain have issued a draft order that aims to tackle the increasing issue of fraud facilitated through phone ... Mariano González-Cayuela Aug. 29, 2024 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Post-How%20Identuty%20should%20work%20(2).png) ## [Rethinking identity on the voice channel](https://blog.hiya.com/rethinking-identity-on-the-voice-channel?hsLang=en) Consumers have very little trust in the voice call. In fact, 92% of consumers think unidentified calls are fraudulent, according to Hiya’s ... Michelle Wallace Aug. 15, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Post-Registration%20(3).png) ## [Use Hiya’s business number registration to reduce spam ...](https://blog.hiya.com/use-hiyas-business-number-registration-to-reduce-spam-labeling-risk?hsLang=en) Today, it’s harder than ever for businesses to reach their customers by phone. Consumers worldwide receive more than 81 million unwanted ... Michelle Wallace Aug. 1, 2024 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-Unmasking-the-truth-behind-scam-phone-calls_B%20(1).jpg) ## [Unmasking the truth behind scam phone calls](https://blog.hiya.com/unmasking-the-truth-behind-scam-phone-calls?hsLang=en) Scam calls are a worldwide problem. Each year, Hiya analyzes billions of calls across 40+ countries, and of those calls, more than 14% were ... Michelle Wallace Jul. 11, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog-G2-leader-B.jpg) ## [Hiya Connect scores Leader ranking on G2](https://blog.hiya.com/hiya-connect-scores-leader-ranking-on-g2?hsLang=en) We’re excited to share that Hiya earned 13 badges in the latest Summer 2024 Reports from G2 - which includes being named a Leader in the ... Natalie Graham Jul. 10, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Blog-The-cost-of-fraud_B.jpg) ## [Phone scam losses increased 527% in past year](https://blog.hiya.com/phone-scam-losses-increased-527-in-past-year?hsLang=en) Financial losses from phone scams were up 527% in 2023 compared to 2022. In 2022, the average amount lost by consumers who were scammed was ... Elise Harrington May. 23, 2024 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Blog_G2_Spring_2024-B%20(1).jpg) ## [Hiya receives second consecutive High Performer on G2 Grid ...](https://blog.hiya.com/hiya-receives-second-consecutive-high-performer-on-g2-grid-reports-for-voip-providers?hsLang=en) We’re thrilled to share that Hiya has received its second-consecutive High Performer ranking in the latest G2 Spring 2024 Grid Report for ... Elise Harrington May. 15, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Apr-12-2024-11-43-31-9502-PM.png) ## [Hiya’s guarantee: establishing our Customer Bill of Rights](https://blog.hiya.com/hiyas-guarantee-establishing-our-customer-bill-of-rights?hsLang=en) As a customer, interacting with a company can feel like more than just a transaction. In many cases, these interactions are building blocks ... Hiya Team Apr. 12, 2024 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) ![](https://blog.hiya.com/hubfs/Web_Hero.svg) ## [2024 State of the Call: Consumers prefer voice, but spam ...](https://blog.hiya.com/2024-state-of-the-call-consumers-prefer-voice-but-spam-and-fraud-are-threats?hsLang=en) While consumers and businesses continue to prioritize voice calls, phone fraud, and spam are on the rise, posing a threat to the medium ... Tanvi Saxena Mar. 28, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://lh7-us.googleusercontent.com/tIllOFVRVnfSyL7MiZVU-6UjGXBq79Jb2zCCNy0B8qaYvtwvJbVgkDb6EZIo9A7ZSdbLoXMyWvqUT_FeBNy9lxoaecLoC1EF8H4m2aHqeeiky77f0vmgMzOTVJK5lRCJ_fIwxow977O1iVS9X20_d_s) ## [Highlights from Mobile World Congress Barcelona 2024](https://blog.hiya.com/highlights-from-mobile-world-congress-barcelona-2024?hsLang=en) Hiya was delighted to meet customers and partners in person at Mobile World Congress 2024, the world’s largest and most influential trade ... Hiya Team Mar. 14, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)%20(2).png) ## [Facing the challenge of AI scam calls](https://blog.hiya.com/ai-scams-are-on-the-rise-protect-your-business-hiya?hsLang=en) Imagine you get a call seeming to be from the president of the United States urgently telling you not to vote in the upcoming election. ... Hiya Team Mar. 4, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Feb-29-2024-11-05-20-2756-PM.png) ## [Adapting to changes in customer notifications with better ...](https://blog.hiya.com/adapting-to-changes-in-customer-notifications-with-better-call-practices?hsLang=en) In an era where digital communication is paramount, recent policy shifts in email spam protection by giants like Gmail, soon to be echoed ... Natalie Graham Feb. 29, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [reputation](https://blog.hiya.com/tag/reputation?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Feb-16-2024-09-50-03-1070-PM.png) ## [Don't use inaccurate data to measure branded calling ...](https://blog.hiya.com/dont-use-inaccurate-data-to-measure-branded-calling-performance?hsLang=en) Branded caller ID is an investment for any enterprise that makes a high volume of calls. And, just as with any other expense, management ... Alex Salkin Feb. 16, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Feb-12-2024-11-24-49-3895-PM.png) ## [Package delivery scams are common worldwide](https://blog.hiya.com/package-delivery-scams-are-common-worldwide-hiya?hsLang=en) If you receive a call telling you there’s a problem with a package delivery, think twice before you answer any questions or press a button ... Patchen Noelke Feb. 13, 2024 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Feb-09-2024-08-40-16-7791-PM.png) ## [Deflating the ballooning challenge of Artificially Inflated ...](https://blog.hiya.com/deflating-the-ballooning-challenge-of-artificially-inflated-traffic?hsLang=en) Throughout the telecommunications industry, Artificially Inflated Traffic (AIT) continues to be a concern, driving up enterprise costs and ... Alex Salkin Feb. 9, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/hiya%20connect%20update.jpeg) ## [Hiya unveils first branded calling solution with ...](https://blog.hiya.com/hiya-unveils-first-branded-calling-solution-with-performance-analytics-across-40-countries?hsLang=en) We couldn't be more excited to share the latest update to Hiya Connect — performance analytics. As the only solution on the market to ... Hiya Team Jan. 31, 2024 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Jan-18-2024-11-03-03-4697-PM.png) ## [Why carriers need transparency and analytics from their ...](https://blog.hiya.com/why-carriers-need-transparency-and-analytics-from-their-call-protection-partner?hsLang=en) Carriers need to protect their subscribers from spam and fraud calls, but when they're looking at how to do that, there are important ... Michelle Wallace Jan. 18, 2024 - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)%20copy%202-1.png) ## [Introducing call branding in the UK](https://blog.hiya.com/introducing-call-branding-in-the-uk-hiya?hsLang=en) Hiya’s data show that more than one in every four unidentified calls received in the UK are flagged as spam. Brits experience one of the ... Hiya Team Jan. 11, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Jan-06-2024-01-10-34-5082-AM.png) ## [Speed to lead: how to improve sales calling practices](https://blog.hiya.com/speed-to-lead-how-to-improve-sales-calling-practices-hiya?hsLang=en) Meeting buyers where they are is essential in today's ever-evolving buyer landscape. Comparison sites and online marketplaces provide ... Natalie Graham Jan. 4, 2024 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [reputation](https://blog.hiya.com/tag/reputation?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Dec-22-2023-10-36-13-0269-PM.png) ## [Protect yourself from holiday scams](https://blog.hiya.com/protect-yourself-from-holiday-scams-hiya?hsLang=en) The holiday season provides a perfect opportunity to slow down, reflect, and give. Just be sure you’re giving to those you care about the ... Hiya Team Dec. 22, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/g2%20grid-1.jpeg) ## [Hiya Connect named High Performer for VoIP Providers by G2](https://blog.hiya.com/hiya-connect-named-high-performer-for-voip-providers-by-g2-hiya?hsLang=en) The growth of spam, scam, and fraud calls has eroded trust in the voice channel. The critical importance of reliability from Voice over ... Hiya Team Dec. 21, 2023 - [culture&careers](https://blog.hiya.com/tag/culture-careers?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Dec-13-2023-12-20-54-4902-AM.png) ## [Are robocalls illegal? Laws, protections, and best practices](https://blog.hiya.com/are-robocalls-illegal-laws-protections-and-best-practices?hsLang=en) Robocalls have become a nuisance in the lives of consumers and businesses alike. These unsolicited calls often deliver pre-recorded ... Hiya Team Dec. 13, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [reputation](https://blog.hiya.com/tag/reputation?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/CCW%20Digital%20Canada%20Webinar%20-%20Blog@2x.jpg) ## [Call branding essentials for Canadian businesses](https://blog.hiya.com/call-branding-essentials-for-canadian-businesses?hsLang=en) Hiya’s data shows that one in every five unidentified calls received in Canada is flagged as a suspicious call, and Canadians experience ... Hiya Team Dec. 7, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Winning-the-war-on-phone-spam-in-Canada-A.jpg) ## [Winning the war on phone spam in Canada](https://blog.hiya.com/winning-the-war-on-phone-spam-in-canada?hsLang=en) Hiya representatives attended and presented at the Canadian Telecom Summit, held Nov. 6-8 in Toronto. Hosted by the Canadian ... Andrea Moreno Nov. 22, 2023 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text).png) ## [Revitalizing phone connections: improving call reputation ...](https://blog.hiya.com/revitalizing-phone-connections-improving-call-reputation-through-data?hsLang=en) For most people, receiving unwanted calls is a routine experience. In fact, Hiya data shows that one out of every four calls consumers ... Hiya Team Nov. 20, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [reputation](https://blog.hiya.com/tag/reputation?hsLang=en) ![](https://blog.hiya.com/hubfs/Futurecom-A%20(1).jpg) ## [Hiya represented at Futurecom, Latin America’s largest ...](https://blog.hiya.com/hiya-represented-at-futurecom-latin-americas-largest-telecom-trade-show?hsLang=en) For the first time, Hiya was represented at Futurecom, Latin America’s largest B2B trade show for the connectivity industry. The three-day ... Andrea Moreno Nov. 17, 2023 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/For%20Open%20Graph%20(with%20Text)-Jan-08-2024-07-41-02-7822-PM.png) ## [How Canadian voice providers defend against fraudulent calls](https://blog.hiya.com/how-canadian-carriers-defend-against-spam-and-scam-calls-hiya?hsLang=en) Since the beginning of 2023, more people in Canada have begun seeing “call labels” on some calls they receive. These labels warn call ... Alex Salkin Nov. 8, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [calllabeling](https://blog.hiya.com/tag/call-labeling?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [reputation](https://blog.hiya.com/tag/reputation?hsLang=en) ![](https://blog.hiya.com/hubfs/AdobeStock_635929113-1.jpeg) ## [Mastering outbound calls: strategies for success](https://blog.hiya.com/mastering-outbound-calls-strategies-for-success-hiya?hsLang=en) Outbound calls play a pivotal role in connecting with customers, prospects, and partners. They enable companies to proactively reach out, ... Hiya Team Oct. 26, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/shutterstock_1173699898.jpg) ## [Consumer Council scam calls](https://blog.hiya.com/consumer-council-scam-calls-hiya?hsLang=en) Smartphones keep us conveniently connected to the world, but fraudulent calls cause problems for many consumers. Criminals employ ... Hiya Team Oct. 19, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Can-reputation-services-erase-my-spam-labels-A.jpg) ## [Can reputation services erase my spam labels?](https://blog.hiya.com/can-reputation-services-erase-my-spam-labels?hsLang=en) For every problem or pain point a business has, it seems like there are companies out there offering services to solve that problem. That’s ... Alex Salkin Oct. 18, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/shutterstock_268450019.jpg) ## [Phishing vs. vishing vs. smishing](https://blog.hiya.com/phishing-vs.-vishing-vs.-smishing?hsLang=en) Fraud is an unfortunate but prevalent issue that every organization should be aware of, especially considering how much criminals will take ... Hiya Team Oct. 18, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/shutterstock_1320853091.jpg) ## [How Apple iOS 17 update impacts voice calling](https://blog.hiya.com/how-apple-ios-17-update-impacts-voice-calling?hsLang=en) A new season is upon us. The leaves are changing, kids are going back to school, and as Apple users have come to expect for years now, ... Alex Salkin Oct. 12, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) ![](https://blog.hiya.com/hubfs/What-Hiya-Connect-Can-A.jpg) ## [What Hiya Connect can see before the spam label](https://blog.hiya.com/what-hiya-connect-can-see-before-the-spam-label?hsLang=en) Have you ever had the feeling that your calls are being labeled as spam and there’s nothing you can do about it? Alex Salkin Sep. 19, 2023 - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Why-customer-centric-_companies-A.jpg) ## [Why customer-centric companies need branded caller ID to ...](https://blog.hiya.com/why-customer-centric-companies-need-branded-caller-id-to-build-loyalty?hsLang=en) Customer experience is more than a buzzword. It’s the sum of all interactions between a customer and a business. In a world where customers ... Hiya Team Sep. 8, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Why-voice-matters-to-mortgage-A.jpg) ## [How mortgage lenders can close sales faster with branded ...](https://blog.hiya.com/how-mortgage-lenders-can-close-sales-faster-with-branded-caller-id?hsLang=en) Consumers love the convenience of online shopping. It’s quick, easy and can be done at any hour of the day or night. But when it comes to ... Hiya Team Aug. 29, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Branded-Insurance-Calls-Why-A.jpg) ## [Branded insurance calls: Why insurance providers need them](https://blog.hiya.com/branded-insurance-calls-why-insurance-providers-need-them?hsLang=en) In today's competitive insurance industry, brand recognition plays a crucial role in attracting and retaining customers. One effective way ... Hiya Team Aug. 21, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/3-tips-cold-to-hot-A.jpg) ## [4 tips to turn cold calls into hot conversations](https://blog.hiya.com/4-tips-to-turn-cold-calls-into-hot-conversations?hsLang=en) While digital channels continue to grow in popularity for simple purchases, there are some purchases where communicating via an app or ... Natalie Graham Aug. 17, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/What-is-lead-nurturing-and-how-can-calls-help-A.jpg) ## [What is lead nurturing and how can calls help?](https://blog.hiya.com/what-is-lead-nurturing-and-how-can-calls-help?hsLang=en) Some purchase decisions are easy. If you're at the grocery store and need a certain product, you may look at the choices on the shelf and ... Hiya Team Aug. 15, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/What-you-can-expect-at-the-State-of-the-Call-Summit-2023-A.jpg) ## [What you can expect at the 2023 State of the Call Summit](https://blog.hiya.com/what-you-can-expect-at-the-state-of-the-call-2023-summit?hsLang=en) In 2019, Hiya hosted our first annual “State of the Call 2019 Summit”. This summit brought together industry experts dedicated to sharing ... Hiya Team Aug. 11, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/What-is-driving-spam-call-growth-A.jpg) ## [What is driving spam call growth?](https://blog.hiya.com/what-is-driving-spam-call-growth?hsLang=en) There are two contributing factors, according to Hiya CEO and founder Alex Algard, who spoke during a panel discussion at Mobile World ... Andrea Moreno Aug. 7, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/Free-Caller-Registry-explained-A.jpg) ## [What is Free Caller Registry and what does it do?](https://blog.hiya.com/dont-pay-a-vendor-to-register-your-phone-numbers-across-carriers-use-free-caller-registry?hsLang=en) Update: On July 31, 2024, Hiya released Hiya Registration, a free one-stop-shop for businesses everywhere to register their numbers. It ... Patchen Noelke Aug. 2, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/resized_shutterstock_2230017835%20(1).jpg) ## [Spam labeling: the role of recipient reactions](https://blog.hiya.com/spam-labeling-the-role-of-recipient-reactions?hsLang=en) With the rise of spam calls, our phones have become battlegrounds, where legitimate calls vie for our attention amidst a deluge of unwanted ... Alex Salkin Jul. 11, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) ![](https://blog.hiya.com/hubfs/next%20pic_shutterstock_2282470183%20(1).jpg) ## [Scam calls: The top 4 most impersonated industries](https://blog.hiya.com/scam-calls-top-4-most-impersonated-industries?hsLang=en) In most phone scams there is a caller and a victim. But with impersonation scams, there are two victims: the individual who gets scammed ... Alex Salkin Jul. 6, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [successstories](https://blog.hiya.com/tag/success-stories?hsLang=en) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/resized_shutterstock_1248952621%20(1).jpg) ## [Best call practices: 4 tips for financial services](https://blog.hiya.com/best-call-practices-4-tips-for-financial-services?hsLang=en) Consumers love the convenience of online banking and mobile apps when it comes to simple financial transactions like checking account ... Natalie Graham Jul. 5, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Are-your-business-calls-being-flagged-as-spam-B.jpg) ## [Are your business calls being flagged as spam?](https://blog.hiya.com/are-your-business-calls-being-flagged-as-spam?hsLang=en) You call and call again, trying to reach your customers or prospects. Different days, different times, but still no answer. Why don’t the ... Alex Salkin Jun. 30, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/resize%20shutterstock_1832079781.jpg) ## [Debunking myths: call reputation, spam labels, and branded ...](https://blog.hiya.com/debunking-myths-call-reputation-spam-labels-branded-caller-id?hsLang=en) As we navigate through the modern landscape of communication, numerous myths have popped up surrounding call reputation, spam labels, and ... Alex Salkin Jun. 29, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/sssshutterstock_2196259511%20(1).jpg) ## [What is vishing?](https://blog.hiya.com/what-is-voice-phishing?hsLang=en) Most people have received a call that sounds alarming and urges them to take immediate action to protect their bank account or prevent a ... Hiya Team Jun. 26, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/shutterstock_1498621124.jpg) ## [Understanding spam rate: enhancing call performance and ...](https://blog.hiya.com/understanding-spam-rate-enhancing-call-performance-and-debunking-myths-with-hiya-connect?hsLang=en) Navigating the telecommunication landscape can be a complex task for businesses, especially with the rising tide of spam calls. At Hiya, we ... Alex Salkin Jun. 20, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Boost-your-business-growth-A.jpg) ## [Boost your business growth with branded caller ID: A ...](https://blog.hiya.com/boost-your-business-growth-with-branded-caller-id-a-powerful-tool-for-remodeling-and-landscaping-companies?hsLang=en) In the hyper-competitive world of remodeling and landscaping, standing out and reaching potential customers promptly is not a choice – it's ... Alex Salkin Jun. 16, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Avg-time-cost-of-spam-and-fraud-A.jpg) ## [The high cost of spam calls in dollars and lost time](https://blog.hiya.com/the-high-cost-of-spam-calls-in-dollars-and-lost-time?hsLang=en) You might think of unwanted calls as a mere annoyance. But there are huge costs associated with nuisance and fraud calls, both in terms of ... Alex Salkin Jun. 16, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/TCPA-A-1.jpg) ## [3 common TCPA misconceptions — and how to stay compliant](https://blog.hiya.com/3-common-tcpa-misconceptions-and-how-to-stay-compliant?hsLang=en) As the FCC continues to wage war against spam, fraud, and robocallers, it’s more crucial than ever for legitimate companies making outbound ... Natalie Graham Jun. 15, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Call-Reputation-Masterclass-01-A.jpg) ## [Top 10 reasons your calls are reported as spam](https://blog.hiya.com/top-10-reasons-your-calls-are-reported-as-spam-part-1?hsLang=en) If you're an enterprise that makes a lot of calls, you might have been perplexed and frustrated about why some of your calls are heading ... Dave Suzuki Jun. 8, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/The-value-of-Voice-in-an-omni-channel-world-A.jpg) ## [The value of voice in an omni-channel world: Insights from ...](https://blog.hiya.com/the-value-of-voice-in-an-omni-channel-world-insights-from-hiyas-2023-state-of-the-call-report?hsLang=en) With all the communications options available to consumers today — email, text, video calls, social media, etc. — you might think the phone ... Alex Salkin Jun. 7, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Call-Transparency-A.jpg) ## [Call transparency for your telecom dialing strategy](https://blog.hiya.com/call-transparency-for-your-telecom-dialing-strategy?hsLang=en) With so many phone scams creating uneasiness for consumers, one of the biggest challenges for outbound call centers is establishing ... Hiya Team Jun. 6, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Maximizing-efficiency-with-Hiya-Connect-A.jpg) ## [Maximizing efficiency with Hiya Connect's Branded Call: Why ...](https://blog.hiya.com/maximizing-efficiency-with-hiya-connects-branded-caller-id-why-lower-answer-rates-can-mean-greater-success?hsLang=en) In today's digital world, the telephone remains a critical touchpoint for businesses and their customers. Yet, amid the clutter of spam ... Alex Salkin May. 24, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Call-Feedback-A.jpg) ## [Want to know why customers report your calls as nuisance or ...](https://blog.hiya.com/want-to-know-why-customers-report-your-calls-as-nuisance-or-fraud-see-exactly-what-theyre-saying?hsLang=en) Are you tired of having your business calls going unanswered or struggling with poor customer perception? Understanding what end-users say ... Alex Salkin May. 17, 2023 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/shutterstock_1568981593.jpg) ## [What are “Spam Risk” or “Scam Likely” numbers and why do ...](https://blog.hiya.com/what-are-scam-likely-and-spam-risk-numbers?hsLang=en) One of the best advancements in telephone technology over the past 50 years is the caller ID display. Being able to see who is calling has ... Hiya Team Apr. 21, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [hiyaprotect](https://blog.hiya.com/tag/hiya-protect?hsLang=en) - [spam&fraudprotection](https://blog.hiya.com/tag/spam-fraud-protection?hsLang=en) ![](https://blog.hiya.com/hubfs/SotC2023%20Webinar_Blog%20Post%20Image%20(1300x730)@2x.jpg) ## [State of the Call 2023 webinar: the importance of identity](https://blog.hiya.com/state-of-the-call-webinar-the-importance-of-identity?hsLang=en) “Identity is king.” - Tanvi Saxena, VP of Product Management at Hiya For the 6th year in a row, Hiya has gathered top trends and insights ... Hiya Team Apr. 14, 2023 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/omnichannel%20contact%20center.jpg) ## [Spoofing cell phone numbers](https://blog.hiya.com/spoofing-cell-phone-numbers?hsLang=en) Spoofed cell phone numbers allow calls from one number to be displayed as coming from another number. Spoofing occurs when callers ... Patchen Noelke Apr. 15, 2022 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/pexels-ono-kosuki-6000137.jpg) ## [Optimizing Average Talk Time](https://blog.hiya.com/average-talk-time?hsLang=en) Have you ever had a conversation that seems to go on forever? You need a piece of information from the person, but they never seem to get ... Katie DeMatteis Apr. 13, 2022 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/HiyaHeader_CSATscore.png) ## [Get Connected and Stay Connected: Combating Call Abandonment](https://blog.hiya.com/call-abandoment-rate?hsLang=en) A missed or abandoned call is a missed business opportunity for sales. While call abandonment and connection issues may seem like only a ... Katie DeMatteis Apr. 7, 2022 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Hiya-Headers_Sales%20call%20center.png) ## [The State of Voice in Insurance in 2022](https://blog.hiya.com/state-of-voice-insurance?hsLang=en) Recently, Hiya released our annual State of the Call report. We surveyed 1,800 professionals and 12,239 consumers across 6 different ... Katie DeMatteis Mar. 28, 2022 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Stir%20shaken%201.jpg) ## [Enterprise Connect: Bringing the Industry Together](https://blog.hiya.com/enterprise-connect-post?hsLang=en) Enterprise Connect brings the customer engagement industry together to share ideas and showcase new talent. This year the event ran from ... Hiya Team Mar. 25, 2022 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/SOTC_2022_blog_header.jpg) ## [Top 5 Trends in Voice in 2022](https://blog.hiya.com/top-5-trends-in-voice-in-2022?hsLang=en) This morning, Hiya released our annual State of the Call report. We surveyed 1,800 professionals and 12,239 consumers across 6 different ... Alex Algard Mar. 3, 2022 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [scamtrends](https://blog.hiya.com/tag/scam-trends?hsLang=en) ![](https://blog.hiya.com/hubfs/pexels-_getinspoco_-bibhash-banerjee-1047254.jpg) ## [Landline-Based Caller ID vs. Branded Caller ID](https://blog.hiya.com/landline-based-caller-id-vs-branded-caller-id?hsLang=en) It’s 1995. You’re at home with your parents and the phone rings. You trot over to the landline to see who’s calling. Though only 15 ... Alicia Marie Beatty Mar. 3, 2022 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/HiyaHeader_CallAuthentication.png) ## [Basics to Know About Call Authentication](https://blog.hiya.com/call-authentication?hsLang=en) The massive amount of robocalls are frustrating for everyone involved — customers and contact centers alike. Customers don’t want to answer ... Alicia Marie Beatty Feb. 17, 2022 - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/HiyaHeader_InsideSalesPower.png) ## [What to Know About Inside Sales Power Dialers](https://blog.hiya.com/inside-sales-power-dialers?hsLang=en) Contact centers are continually looking for ways to increase their productivity and close more sales. One major roadblock is the number of ... Alicia Marie Beatty Jan. 31, 2022 - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Feature%20Images_Hiya%20New%20Content_Omnichannel%20contact%20center-1.png) ## [10 Outbound Call Center Tips](https://blog.hiya.com/10-outbound-call-center-tips?hsLang=en) Whether you’re a contact center, sales team, or customer experience department, the odds are high that a large percentage of your time is ... Alicia Marie Beatty Jan. 27, 2022 - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/Hiya_Webinar_2_Social_1200x600.jpg) ## [The ROI of Implementing Hiya Connect Webinar](https://blog.hiya.com/the-roi-of-implementing-hiya-connect-webinar?hsLang=en) Reaching and engaging with customers is critical to business success. But, so often, businesses struggle with exactly how to do that. There ... Julianne Maila Jan. 24, 2022 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [callintelligence](https://blog.hiya.com/tag/call-intelligence?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) - [tips&tricks](https://blog.hiya.com/tag/tips-tricks?hsLang=en) ![](https://blog.hiya.com/hubfs/pexels-ono-kosuki-6000137.jpg) ## [What's the Best Caller ID Solution for Your Business?](https://blog.hiya.com/whats-best-caller-id-solution-for-your-business?hsLang=en) But first — what’s the deal with Caller ID? Alicia Marie Beatty Jan. 13, 2022 - [brandedcall](https://blog.hiya.com/tag/branded-call?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) ![](https://blog.hiya.com/hubfs/Hiya_Forrester_Social_1200x600-1.jpg) ## [See how Hiya Connect Delivers 677% ROI to Enterprises](https://blog.hiya.com/see-how-hiya-connect-delivers-677-roi-to-enterprises?hsLang=en) Independent study reveals Total Economic Impact of Hiya Connect Julianne Maila Jan. 6, 2022 - [companynews](https://blog.hiya.com/tag/company-news?hsLang=en) - [hiyaconnect](https://blog.hiya.com/tag/hiya-connect) Load 10 More [![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) [![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/) ###### Products - Connect - [Number Registration](https://www.hiya.com/products/connect/number-registration) - [Branded Call](https://www.hiya.com/products/connect/branded-call) - [View Plans](https://www.hiya.com/products/connect/pricing) - Protect - [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics) - [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection) - Apps - [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker) - [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone) ###### Solutions - Company size - [Enterprise](https://www.hiya.com/solutions/enterprise) - [Call Centers](https://www.hiya.com/solutions/call-center) - [Small and Medium](https://www.hiya.com/solutions/businesses) - Service providers - [Operators](https://www.hiya.com/solutions/operators) - [OEMs and technology](https://www.hiya.com/solutions/technology-partners) ###### Considering Hiya? - [Why Hiya](https://www.hiya.com/why-hiya) - [How it Works](https://www.hiya.com/how-it-works) - [Customer Stories](https://www.hiya.com/case-studies) - [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) - [Trust Center](https://www.hiya.com/why-hiya/trust-center) - [Modern Slavery](https://www.hiya.com/company/modern-slavery) - [About Hiya](https://www.hiya.com/company/about) - [Careers: We're hiring!](https://www.hiya.com/company/careers) - [Contact us](https://www.hiya.com/contact-us) ###### Resources - [Resource Center](https://www.hiya.com/resources) - [Partner Program](https://partners.hiya.com/) - [Get Support](https://hiya.com/support) - [Developer Docs](https://developer.hiya.com/) - [Hiya Blog](https://hiya.com/blog) - [Events](https://www.hiya.com/events) - [Press Kit](https://www.hiya.com/newsroom#press-kit) ![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg) [Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy)