--- title: "\"We can reduce your energy bill by 87%\" Energy crisis in the UK brings out phone scammers" description: UK users report getting calls from energy companies promising to save them money on their energy bills. Keep in mind that phone numbers can be spoofed. image: https://blog.hiya.com/hubfs/shutterstock_2037688976.jpg --- [![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) Solutions Solutions [For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### Webinar Branded Calling 101 Weekly Webinar Make your company's calls more recognizable. Learn how Hiya can drive value for your business. 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And wherever there are disruptions and confusion, scammers won’t be far behind.   In September, Hiya’s data showed a surge in energy-related scams. This was right before a new government program was to begin on Oct. 1 that provided relief from rising energy prices. There are other energy-related scams and spam campaigns going around the UK. Here are a few of them.   ## £400 energy bill credit scam  The energy bill scam relates to the [Energy Bills Support Scheme](https://www.gov.uk/government/news/400-energy-bills-discount-to-support-households-this-winter), in which the UK government is crediting utility customers £66 per month from October 2022 through March 2023, totaling £400, to offset rising energy costs. Scammers have been calling consumers to have them “apply” for credit in order to steal their bank account information. The UK government reminds Brits that the energy credit will be applied automatically and that there is no need to apply. Here are some comments from users who have reported scams to Hiya: *“This number claims to be from the government regarding the £400 energy payment scheme, however, they ask for bank card details.”* *“Pretending to be GOV.UK offering lower energy prices for "eligible" people. We all know that's a lie.”* *“Asked me to enter my bank details to get my energy bill rebate, which I thought was genuine, and completed the form.”* ### Energy-saving products scams As energy prices rise, people look for new ways to cut costs. Products are popping up everywhere claiming to save consumers big money. Some are scams, while others are simply nuisance calls trying to take advantage of people’s concerns about rising energy costs. Here’s a sampling of user reports:  *“Said they were from an energy company and talked about loft insulation, but avoided giving a name when pushed.”* *“Green Energy Ltd. offering grants for solar panels.”* *“Can I reduce my energy bills by 87%?!? Refused to remove my number from their system, stating they would call me back once I'd had time to think about it!!!” * ### Energy company scams Many users have reported getting calls from energy companies promising to save them money on their energy bills. Keep in mind that phone numbers can be [spoofed](https://blog.hiya.com/what-is-a-spoofing-attack?hsLang=en), so an incoming call may appear to be from a local energy supplier while in reality, it could be coming from a different country. Here are reports of calls from various energy suppliers:   *“Claimed to be 121 Energy.”* *“Claims if in debt with an energy supplier, his company can help.”* *“Repeatedly offers discounted energy bills targeting vulnerable people.”*   #### How to stop phone scammers Carriers can add [Hiya Protect](https://www.hiya.com/products/protect), a complete call protection solution that enables carriers to protect their subscribers by blocking and labeling spam calls, and helping them identify wanted calls. Hiya Protect personalizes call protection to individual subscribers so they receive the calls that are important to them and are protected from targeted attacks.  With [Hiya Connect](https://www.hiya.com/products/connect), enterprises can improve customer engagement and loyalty while protecting their customers from deceitful interactions and their brand reputation from inaccurate spam labeling. Get a free [Reputation Analysis](https://work.hiya.com/get-a-demo?utm_medium=blog&utm_source=organic&utm_campaign=SOC-2212-scamreport&hsLang=en) report to see if your customers are at risk.  Individuals can check with their phone carrier to see if it offers network-level spam protection and, if not, download the [Hiya mobile app](https://www.hiya.com/products/app). [![banner-hiya-reg](https://blog.hiya.com/hubfs/banner-hiya-reg.jpg)](https://www.hiya.com/products/connect/number-registration) ### Latest Articles ⚡️ - Hiya awarded 16 G2 Summer 2026 badges for branded caller ID Lena Prickett Jul. 9, 2026 - How Canada is leading the fight to stop bank scams Stephanie Boulanger Jun. 26, 2026 - How to check phone numbers for spam labels Michelle Wallace Jun. 9, 2026 ## Related articles ![](https://blog.hiya.com/hubfs/rogers-toronto-event-blog-hero.webp) ## [How Canada is leading the fight to stop bank scams](https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en) Stephanie Boulanger Jun. 26, 2026 ![](https://blog.hiya.com/hubfs/Blog_How-to-check-phone-numbers-for-spam-labels_B.webp) ## [How to check phone numbers for spam labels](https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en) Michelle Wallace Jun. 9, 2026 ![](https://blog.hiya.com/hubfs/Hiya%20x%20DNA-blog@2x.webp) ## [Hiya and DNA Finland launch network-level call protection](https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en) Stephanie Boulanger Jun. 2, 2026 [![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) [![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/) ###### Products - Connect - [Number Registration](https://www.hiya.com/products/connect/number-registration) - [Branded Call](https://www.hiya.com/products/connect/branded-call) - [View Plans](https://www.hiya.com/products/connect/pricing) - Protect - [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics) - [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection) - Apps - [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker) - [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone) ###### Solutions - Company size - [Enterprise](https://www.hiya.com/solutions/enterprise) - [Call Centers](https://www.hiya.com/solutions/call-center) - [Small and Medium](https://www.hiya.com/solutions/businesses) - Service providers - [Operators](https://www.hiya.com/solutions/operators) - [OEMs and technology](https://www.hiya.com/solutions/technology-partners) ###### Considering Hiya? - [Why Hiya](https://www.hiya.com/why-hiya) - [How it Works](https://www.hiya.com/how-it-works) - [Customer Stories](https://www.hiya.com/case-studies) - [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) - [Trust Center](https://www.hiya.com/why-hiya/trust-center) - [Modern Slavery](https://www.hiya.com/company/modern-slavery) - [About Hiya](https://www.hiya.com/company/about) - [Careers: We're hiring!](https://www.hiya.com/company/careers) - [Contact us](https://www.hiya.com/contact-us) ###### Resources - [Resource Center](https://www.hiya.com/resources) - [Partner Program](https://partners.hiya.com/) - [Get Support](https://hiya.com/support) - [Developer Docs](https://developer.hiya.com/) - [Hiya Blog](https://hiya.com/blog) - [Events](https://www.hiya.com/events) - [Press Kit](https://www.hiya.com/newsroom#press-kit) ![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg) [Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Andrea Moreno", "url" : "https://blog.hiya.com/author/andrea-moreno" }, "dateModified" : "2025-04-16T22:40:57.943Z", "datePublished" : "2023-02-28T20:55:00.000Z", "headline" : "\"We can reduce your energy bill by 87%\" Energy crisis in the UK brings out phone scammers", "image" : [ "https://blog.hiya.com/hubfs/shutterstock_2037688976.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.hiya.com/uk-energy-crisis-scams", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.hiya.com/hubfs/hiya-logo-3.svg" }, "name" : "Hiya Inc." } } ```