We’re thrilled to share that Hiya has received its second-consecutive High Performer ranking in the latest G2 Spring 2024 Grid Report for VoIP Providers. Hiya also scored highest for Ease of Setup on the Mid-Market Grid for VoIP Providers and third for Ease of Setup on the overall Grid.
About G2 Grid Reports
Every quarter, G2 releases Grid reports highlighting the top B2B software solutions. Products are ranked by customer satisfaction and market presence, and placed into four categories on the Grid®. For inclusion in the report a product must have received 10 or more reviews.
Hiya Connect’s ranking as a High Performer in G2’s Spring 2024 Grid Report is based on the responses from verified customers and real users for each of the VoIP Providers related questions featured in the G2 review form.
Customers reviews on G2
Customers shared their reviews of Hiya Connect on G2 - which has an average rating of 4.8 out of 5 stars. Hear what they have to say:
-
“A wonderful call branding tool that protects the company brand but also acts as a great sales tool, giving confidence to potential customers. Easy to set up and configure with the benefit of having access to real time call insight data. Representatives at Hiya have been a dream to deal with.”
-
“It has really increased our answer rates. It helped our customers recognize and separate our calls from spam callers. It was very simple to get deployed and [still] provides lots of useful information.”
-
“Hiya Branded Caller ID is a beneficial resource to provide a streamlined client experience. Connectivity and brand recognition have increased.”
-
“We're contacting potentially vulnerable clients, and this gives us and the client the peace of mind about who we are and why we're calling. It's really easy to set up and manage. Having the ability to give each outbound line a different message and branding is great.”
-
“Using the branded caller ID has made a massive difference in our connect rates. We have seen substantial improvement not only in the number of people we connect to, but also the improved brand image linked to a trusted branded call. In addition, the support received from the entire Hiya team, especially our customer service manager is world class. We trust that they are just a call away.”
This is the second consecutive quarter that Hiya Connect has achieved High Performer on the G2 Grid Report by for VoIP Providers thanks to positive reviews of a 9.5 from verified users compared to similar products in the VoIP category.
“In our latest State of the Call Report, 85% of businesses agreed that the voice call is a critical channel for closing sales and maintaining customer satisfaction. We are honored to receive this recognition from G2 as it is validation from our customers that Hiya Connect is helping them better reach and connect with their customers on the voice channel.” - Hiya President Kush Parikh.
Visit Hiya on G2 to learn more about what real users have to say about Hiya Connect, or leave your own review. Or, request a free demo to see how easy it is to enhance your call identity with Hiya Connect.
