--- title: 8 Reasons to Text vs. Call Explained | Hiya description: "Text vs. call: which is better? Discover eight reasons to text and when a phone call is still the right choice for clear communication." image: https://blog.hiya.com/hubfs/The-BestTimes-toText.png --- [![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) Solutions Solutions [For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### Webinar Branded Calling 101 Weekly Webinar Make your company's calls more recognizable. Learn how Hiya can drive value for your business. 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[Read eBook Arrow Right](https://www.hiya.com/resources/ebooks/10-tips-for-customer-friendly-phone-calls) [Get Started Arrow Right](https://www.hiya.com/#audience) [Log in](https://connect.hiya.com/login) [Get started](https://www.hiya.com/#audience) - [Home](https://hiya.com) - [Blog](https://blog.hiya.com) - [Top Eight Reasons to Text vs. Call](https://blog.hiya.com/top-eight-reasons-text-vs-call/) # Top Eight Reasons to Text vs. Call [Hiya Team](https://blog.hiya.com/author/hiya-team) Sep. 21, 2020 [![](https://blog.hiya.com/hubfs/icon-fb.svg)](https://www.facebook.com/sharer/sharer.php?u=https://blog.hiya.com/top-eight-reasons-text-vs-call/) [![](https://blog.hiya.com/hubfs/icon-x.svg)](https://twitter.com/intent/tweet?url=https://blog.hiya.com/top-eight-reasons-text-vs-call/&text=Top+Eight+Reasons+to+Text+vs.+Call) [![](https://blog.hiya.com/hubfs/icon-linkedin.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.hiya.com/top-eight-reasons-text-vs-call/) ## At a glance ![](https://blog.hiya.com/hubfs/The-BestTimes-toText.png) Text messages: short, sweet, and efficient. While there are still times when [a phone call is better than a text](https://blog.hiya.com/six-arguments-phone-call-vs-text?itm_medium=website&itm_source=blog&hsLang=en), there remain many instances when a text is not only convenient, but encouraged. **Nature’s call, the call you take alone**: For those in need of this reminder, I’m putting it at the top. Don’t talk on the phone when you’re in the bathroom. It needs to stop and I aim to aid in this public service announcement. If you’re talking to someone and taking care of business, they *can* hear you. ![3e586125d560415ab5a0ea9381af570e](https://blog.hiya.com/hs-fs/hubfs/3e586125d560415ab5a0ea9381af570e.jpg?width=300&name=3e586125d560415ab5a0ea9381af570e.jpg) **Tight quarters**: If you’re on the bus and chatting on the phone while surrounded by strangers, I can tell you, you’re everybody’s least favorite person on the bus. The exception here being if you’re on a bus with winos or passengers who yell at everybody (usually one and the same), but do you really want to be associated with that crowd? Note: I don’t know why a two-person conversation won’t bother me a bit, but HALF of a two person conversation, that just throws me over the freaking ledge. It’s not logical, but I don’t make the rules. Text on the bus. ![The-Worst.-768x440](https://blog.hiya.com/hs-fs/hubfs/The-Worst.-768x440.png?width=600&name=The-Worst.-768x440.png) **Reminders**: Whether it’s to a roommate, partner, friend or yourself (guilty), text messages serve as great reminder tools. Addresses, grocery items, upcoming events, etc. can all be conveniently stored in a text message for future reference. “Don’t forget the eggs!” requires no memory if it’s sitting in a text. Without that text, you could end up thinking, “What did he shout when I was running out the door again? Bananas? I think it was bananas… I’ll get bananas.” ![4403afcf498768ffc5653803d484788dd1da5d11a5a2238441046b64b1889d5c](https://blog.hiya.com/hs-fs/hubfs/4403afcf498768ffc5653803d484788dd1da5d11a5a2238441046b64b1889d5c.jpg?width=500&name=4403afcf498768ffc5653803d484788dd1da5d11a5a2238441046b64b1889d5c.jpg) **Quiet time**: Whether you’re in a coffee shop, library, or any place where people go to relax, it’s best to text. Much like the bus, if your voice is the only one echoing through a quiet space, you’re doing others a disservice. Somehow, there is still a portion of our population that seems to believe that being seen on a phone call \*wow\* makes them seem important. Everybody has a phone now. It’s not new technology and you’re not curing cancer. Allow those looking for peace and quiet to enjoy the sound, or lack thereof, of your silence. ![phone-call](https://blog.hiya.com/hs-fs/hubfs/phone-call.png?width=600&name=phone-call.png) **Quickies**: Release your mind from the gutter. I’m talking about short, quick messages. “Be there in 10 min.” “Call you right back!” “Love you!” “Still on for tonight?” “Would you like some Grey Poupon?” You know, all the usual things. ![430995-funny-lol-texting](https://blog.hiya.com/hs-fs/hubfs/430995-funny-lol-texting.jpg?width=500&name=430995-funny-lol-texting.jpg) **Appointments**: Technology has brought us the opportunity to simply text a “YES” to confirm doctor’s appointments, haircuts, teeth cleanings, massages, etc. It’s an incredible time saver and, bonus, it can also be joined with the benefit of “Reminders”. ![images-1](https://blog.hiya.com/hs-fs/hubfs/images-1.jpg?width=225&name=images-1.jpg) **I. Can’t. Even.**: We all have those moments where we have zero energy to give and simply, don’t want to talk on the phone. In those times, when you don’t want to have a full conversation but still need to communicate with someone, texting is a welcome option. Cozy up in your PJ’s, multitask with a tub of rocky road and enjoy the noncommittal joys of texting. ![etslp](https://blog.hiya.com/hs-fs/hubfs/etslp.jpg?width=490&name=etslp.jpg) **Safety third**: If I’m great at anything, it’s assuring someone I’ll text them when I get home safely and then forgetting all about it. \*That pillow has my name alllllll over it, nighty nite.\* That being said, waking up to texts from concerned friends never feels good so don’t follow my lead. If your loved ones are asking for a text upon your safe arrival, send it. ![images-2](https://blog.hiya.com/hs-fs/hubfs/images-2.jpg?width=248&name=images-2.jpg)   [![banner-hiya-reg](https://blog.hiya.com/hubfs/banner-hiya-reg.jpg)](https://www.hiya.com/products/connect/number-registration) ### Latest Articles ⚡️ - Hiya awarded 16 G2 Summer 2026 badges for branded caller ID Lena Prickett Jul. 9, 2026 - How Canada is leading the fight to stop bank scams Stephanie Boulanger Jun. 26, 2026 - How to check phone numbers for spam labels Michelle Wallace Jun. 9, 2026 ## Related articles ![](https://blog.hiya.com/hubfs/rogers-toronto-event-blog-hero.webp) ## [How Canada is leading the fight to stop bank scams](https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en) Stephanie Boulanger Jun. 26, 2026 ![](https://blog.hiya.com/hubfs/Blog_How-to-check-phone-numbers-for-spam-labels_B.webp) ## [How to check phone numbers for spam labels](https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en) Michelle Wallace Jun. 9, 2026 ![](https://blog.hiya.com/hubfs/Hiya%20x%20DNA-blog@2x.webp) ## [Hiya and DNA Finland launch network-level call protection](https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en) Stephanie Boulanger Jun. 2, 2026 [![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) [![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/) ###### Products - Connect - [Number Registration](https://www.hiya.com/products/connect/number-registration) - [Branded Call](https://www.hiya.com/products/connect/branded-call) - [View Plans](https://www.hiya.com/products/connect/pricing) - Protect - [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics) - [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection) - Apps - [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker) - [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone) ###### Solutions - Company size - [Enterprise](https://www.hiya.com/solutions/enterprise) - [Call Centers](https://www.hiya.com/solutions/call-center) - [Small and Medium](https://www.hiya.com/solutions/businesses) - Service providers - [Operators](https://www.hiya.com/solutions/operators) - [OEMs and technology](https://www.hiya.com/solutions/technology-partners) ###### Considering Hiya? - [Why Hiya](https://www.hiya.com/why-hiya) - [How it Works](https://www.hiya.com/how-it-works) - [Customer Stories](https://www.hiya.com/case-studies) - [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) - [Trust Center](https://www.hiya.com/why-hiya/trust-center) - [Modern Slavery](https://www.hiya.com/company/modern-slavery) - [About Hiya](https://www.hiya.com/company/about) - [Careers: We're hiring!](https://www.hiya.com/company/careers) - [Contact us](https://www.hiya.com/contact-us) ###### Resources - [Resource Center](https://www.hiya.com/resources) - [Partner Program](https://partners.hiya.com/) - [Get Support](https://hiya.com/support) - [Developer Docs](https://developer.hiya.com/) - [Hiya Blog](https://hiya.com/blog) - [Events](https://www.hiya.com/events) - [Press Kit](https://www.hiya.com/newsroom#press-kit) ![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg) [Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Hiya Team", "url" : "https://blog.hiya.com/author/hiya-team" }, "dateModified" : "2025-10-08T15:29:53.394Z", "datePublished" : "2020-09-21T19:48:17.000Z", "headline" : "8 Reasons to Text vs. Call Explained | Hiya", "image" : [ "https://blog.hiya.com/hubfs/The-BestTimes-toText.png" ], "mainEntityOfPage" : { "@id" : "https://blog.hiya.com/top-eight-reasons-text-vs-call/", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.hiya.com/hubfs/hiya-logo-3.svg" }, "name" : "Hiya Inc." } } ```