--- title: "Getting to know Hiya: Matt Hertogs, Software Engineering Lead" description: Hi my name is Matt Hertogs and I am a software engineering lead on the Hiya Gateway Services team. I build and maintain highly available and low latency servers that coordinate traffic between our phone clients and our backend data servers. I also lead the backend engineering effort for our AT&T Call Protect app. image: https://blog.hiya.com/hubfs/HiyaProfile-620x420-1.png --- [![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) Solutions Solutions [For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### Webinar Branded Calling 101 Weekly Webinar Make your company's calls more recognizable. Learn how Hiya can drive value for your business. [Sign up today Arrow Right](https://www.hiya.com/lp/webinar-series-intro-to-hiya-branded-call) Products Connect ###### [Branded Call Display your branded caller ID](https://www.hiya.com/products/connect/branded-call) ###### [Number Registration Display your branded caller ID](https://www.hiya.com/products/connect/number-registration) ###### [View Plans Flexible pricing for teams of all sizes](https://www.hiya.com/products/connect/pricing) Protect ###### [Spam Analytics Stop spam & fraud on your mobile network](https://www.hiya.com/products/protect/spam-analytics) ###### [AI Voice Detection Real-time AI voice detection](https://www.hiya.com/products/protect/ai-voice-detection) Mobile apps ###### [Hiya Spam Blocker Fraud & AI voice protection](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### [Hiya AI Phone Productivity for busy people](https://www.hiya.com/products/apps/hiya-ai-phone) ![](https://blog.hiya.com/hubfs/sotc-report.avif) ###### Report State of the Call 2026 86% of unidentified calls go unanswered. Read the benchmark report for what is happening in voice today, and what you can do to drive business. [Read the report Arrow Right](https://www.hiya.com/state-of-the-call) Why Hiya? Overview [Why Hiya Your voice innovation partner](https://www.hiya.com/why-hiya) [How it works Get started quickly & easily](https://www.hiya.com/how-it-works) [Customer Stories Real companies, real results](https://www.hiya.com/case-studies) [Voice Intelligence Platform Industry’s leading voice platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) [Trust Center Compliance, security, & privacy](https://www.hiya.com/why-hiya/trust-center) Company [About Leadership and history](https://www.hiya.com/company/about) [Careers We're hiring!](https://www.hiya.com/company/careers) [Contact us Get in touch](https://www.hiya.com/contact-us) ![](https://blog.hiya.com/hubfs/bclc-hero-img.webp) ###### Customer Story BCLC increases business KPIs with Hiya With Hiya Branded Call BCLC was able to increase contact rates, campaign efficiency, and revenue. [Read their story Arrow Right](https://www.hiya.com/customer-stories/bclc) Resources Resources [Resource Center](https://www.hiya.com/resources) [Partner Program](https://partners.hiya.com/) [Get Support](https://hiya.com/support) [Developer Docs](https://developer.hiya.com/) [Hiya Blog](https://blog.hiya.com/) [Newsroom](https://www.hiya.com/newsroom) [Events](https://www.hiya.com/events) ###### eBook 10 Tips for customer-friendly phone calls Prevent caller reputation issues and complaints with customer-friendly calling practices. [Read eBook Arrow Right](https://www.hiya.com/resources/ebooks/10-tips-for-customer-friendly-phone-calls) [Get Started Arrow Right](https://www.hiya.com/#audience) [Log in](https://connect.hiya.com/login) [Get started](https://www.hiya.com/#audience) - [Home](https://hiya.com) - [Blog](https://blog.hiya.com) - [Getting to know Hiya: Matt Hertogs, Software Engineering ...](https://blog.hiya.com/matt-hertogs-software-engineering-lead/) # Getting to know Hiya: Matt Hertogs, Software Engineering Lead [Hiya Team](https://blog.hiya.com/author/hiya-team) Sep. 20, 2020 [![](https://blog.hiya.com/hubfs/icon-fb.svg)](https://www.facebook.com/sharer/sharer.php?u=https://blog.hiya.com/matt-hertogs-software-engineering-lead/) [![](https://blog.hiya.com/hubfs/icon-x.svg)](https://twitter.com/intent/tweet?url=https://blog.hiya.com/matt-hertogs-software-engineering-lead/&text=Getting+to+know+Hiya%3A+Matt+Hertogs%2C+Software+Engineering+Lead) [![](https://blog.hiya.com/hubfs/icon-linkedin.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.hiya.com/matt-hertogs-software-engineering-lead/) ## At a glance ![](https://blog.hiya.com/hubfs/HiyaProfile-620x420-1.png) Hi my name is Matt Hertogs and I am a software engineering lead on the Hiya Gateway Services team. I build and maintain highly available and low latency servers that coordinate traffic between our phone clients and our backend data servers. I also lead the backend engineering effort for our AT&T Call Protect app. I began as an intern at Whitepages in the summer of 2014 on the Mobile Backend Services team. The team was incredibly welcoming and helped me hit the ground running with great mentorship and engaging work. By the end of my internship, I had written and deployed a new service into production and gave a presentation that helped spur a review of our deployment processes at Whitepages. When I finished my degree at the University of Washington, I decided to come back to Whitepages full-time because I felt I could grow quickly and learn a lot from my coworkers. Once Hiya was formed, my team became part of the new company, and I’ve been working there ever since!   ![MatProfile](https://blog.hiya.com/hs-fs/hubfs/MatProfile.png?width=220&name=MatProfile.png) **Where is your hometown?** Issaquah, Washington **Before working at Hiya, what was the most unusual or interesting job you’ve ever had?** I had a summer job renting kayaks and stand-up paddle boards on Lake Sammamish. **What are 3 words to describe Hiya?** Innovative, Helpful, Agile **What aspect of your role do you enjoy the most?** I really enjoy that Hiya has given me the opportunity to grow both technically and professionally. Just a few years ago, I started as an intern; now, I am an engineering lead on one of our company’s biggest partnerships with AT&T. I don’t think this would have been possible without the great mentoring and technical leadership from managers and senior engineers at Hiya. **What is your favorite thing to do in the wonderful city of Seattle?** I really enjoy going to pub trivia with friends – I’ve been attending the same trivia night for 3 years and counting! **What have been the most important innovations you have witnessed in your lifetime?** Smart phones – they have already completely changed our lives in so many ways, and I believe they will continue to impact how we communicate and share information with each other. **Any favorite line from a movie?** “I’m not superstitious…but I am a little stitious” – Michael Scott, The Office (not a movie, but still a great quote) **What four individuals, living or dead, would you like to eat dinner with the most?** Stephen Colbert, Teddy Roosevelt, Elon Musk, and Tom Hanks **Where is the best place you have traveled to and why?** Barcelona is probably my favorite city I have visited. It was an interesting mixture of beach, urban center, and old European city and Sagrada Familia is the most beautiful building I have ever seen. **What is your personal philosophy?** Hakuna Matata Want to work with Matt and the Hiya team? Check out our current job openings [here](https://hiya.com/careers)!   [![banner-hiya-reg](https://blog.hiya.com/hubfs/banner-hiya-reg.jpg)](https://www.hiya.com/products/connect/number-registration) ### Latest Articles ⚡️ - Hiya awarded 16 G2 Summer 2026 badges for branded caller ID Lena Prickett Jul. 9, 2026 - How Canada is leading the fight to stop bank scams Stephanie Boulanger Jun. 26, 2026 - How to check phone numbers for spam labels Michelle Wallace Jun. 9, 2026 ## Related articles ![](https://blog.hiya.com/hubfs/rogers-toronto-event-blog-hero.webp) ## [How Canada is leading the fight to stop bank scams](https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en) Stephanie Boulanger Jun. 26, 2026 ![](https://blog.hiya.com/hubfs/Blog_How-to-check-phone-numbers-for-spam-labels_B.webp) ## [How to check phone numbers for spam labels](https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en) Michelle Wallace Jun. 9, 2026 ![](https://blog.hiya.com/hubfs/Hiya%20x%20DNA-blog@2x.webp) ## [Hiya and DNA Finland launch network-level call protection](https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en) Stephanie Boulanger Jun. 2, 2026 [![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) [![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/) ###### Products - Connect - [Number Registration](https://www.hiya.com/products/connect/number-registration) - [Branded Call](https://www.hiya.com/products/connect/branded-call) - [View Plans](https://www.hiya.com/products/connect/pricing) - Protect - [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics) - [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection) - Apps - [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker) - [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone) ###### Solutions - Company size - [Enterprise](https://www.hiya.com/solutions/enterprise) - [Call Centers](https://www.hiya.com/solutions/call-center) - [Small and Medium](https://www.hiya.com/solutions/businesses) - Service providers - [Operators](https://www.hiya.com/solutions/operators) - [OEMs and technology](https://www.hiya.com/solutions/technology-partners) ###### Considering Hiya? - [Why Hiya](https://www.hiya.com/why-hiya) - [How it Works](https://www.hiya.com/how-it-works) - [Customer Stories](https://www.hiya.com/case-studies) - [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) - [Trust Center](https://www.hiya.com/why-hiya/trust-center) - [Modern Slavery](https://www.hiya.com/company/modern-slavery) - [About Hiya](https://www.hiya.com/company/about) - [Careers: We're hiring!](https://www.hiya.com/company/careers) - [Contact us](https://www.hiya.com/contact-us) ###### Resources - [Resource Center](https://www.hiya.com/resources) - [Partner Program](https://partners.hiya.com/) - [Get Support](https://hiya.com/support) - [Developer Docs](https://developer.hiya.com/) - [Hiya Blog](https://hiya.com/blog) - [Events](https://www.hiya.com/events) - [Press Kit](https://www.hiya.com/newsroom#press-kit) ![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg) [Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Hiya Team", "url" : "https://blog.hiya.com/author/hiya-team" }, "dateModified" : "2022-09-07T18:33:26.798Z", "datePublished" : "2020-09-20T22:20:37.000Z", "headline" : "Getting to know Hiya: Matt Hertogs, Software Engineering Lead", "image" : [ "https://blog.hiya.com/hubfs/HiyaProfile-620x420-1.png" ], "mainEntityOfPage" : { "@id" : "https://blog.hiya.com/matt-hertogs-software-engineering-lead/", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.hiya.com/hubfs/hiya-logo-3.svg" }, "name" : "Hiya Inc." } } ```