--- title: What you can expect at the 2023 State of the Call Summit description: Register now for Hiya’s 2023 State of the Call Summit taking place in person on October 5 at the Marriott Marquis New York image: https://blog.hiya.com/hubfs/What-you-can-expect-at-the-State-of-the-Call-Summit-2023-A.jpg --- [![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) Solutions Solutions [For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### Webinar Branded Calling 101 Weekly Webinar Make your company's calls more recognizable. Learn how Hiya can drive value for your business. 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Overview [Why Hiya Your voice innovation partner](https://www.hiya.com/why-hiya) [How it works Get started quickly & easily](https://www.hiya.com/how-it-works) [Customer Stories Real companies, real results](https://www.hiya.com/case-studies) [Voice Intelligence Platform Industry’s leading voice platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) [Trust Center Compliance, security, & privacy](https://www.hiya.com/why-hiya/trust-center) Company [About Leadership and history](https://www.hiya.com/company/about) [Careers We're hiring!](https://www.hiya.com/company/careers) [Contact us Get in touch](https://www.hiya.com/contact-us) ![](https://blog.hiya.com/hubfs/bclc-hero-img.webp) ###### Customer Story BCLC increases business KPIs with Hiya With Hiya Branded Call BCLC was able to increase contact rates, campaign efficiency, and revenue. [Read their story Arrow Right](https://www.hiya.com/customer-stories/bclc) Resources Resources [Resource Center](https://www.hiya.com/resources) [Partner Program](https://partners.hiya.com/) [Get Support](https://hiya.com/support) [Developer Docs](https://developer.hiya.com/) [Hiya Blog](https://blog.hiya.com/) [Newsroom](https://www.hiya.com/newsroom) [Events](https://www.hiya.com/events) ###### eBook 10 Tips for customer-friendly phone calls Prevent caller reputation issues and complaints with customer-friendly calling practices. [Read eBook Arrow Right](https://www.hiya.com/resources/ebooks/10-tips-for-customer-friendly-phone-calls) [Get Started Arrow Right](https://www.hiya.com/#audience) [Log in](https://connect.hiya.com/login) [Get started](https://www.hiya.com/#audience) - [Home](https://hiya.com) - [Blog](https://blog.hiya.com) - [What you can expect at the 2023 State of the Call Summit](https://blog.hiya.com/what-you-can-expect-at-the-state-of-the-call-2023-summit) [Hiya Connect](https://blog.hiya.com/tag/hiya-connect) [Hiya Protect](https://blog.hiya.com/tag/hiya-protect) [Spam & Fraud Protection](https://blog.hiya.com/tag/spam-fraud-protection) [Tips & Tricks](https://blog.hiya.com/tag/tips-tricks) # What you can expect at the 2023 State of the Call Summit [Hiya Team](https://blog.hiya.com/author/hiya-team) Aug. 11, 2023 [![](https://blog.hiya.com/hubfs/icon-fb.svg)](https://www.facebook.com/sharer/sharer.php?u=https://blog.hiya.com/what-you-can-expect-at-the-state-of-the-call-2023-summit) [![](https://blog.hiya.com/hubfs/icon-x.svg)](https://twitter.com/intent/tweet?url=https://blog.hiya.com/what-you-can-expect-at-the-state-of-the-call-2023-summit&text=What+you+can+expect+at+the+2023+State+of+the+Call+Summit) [![](https://blog.hiya.com/hubfs/icon-linkedin.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.hiya.com/what-you-can-expect-at-the-state-of-the-call-2023-summit) ## At a glance ![](https://blog.hiya.com/hubfs/What-you-can-expect-at-the-State-of-the-Call-Summit-2023-A.jpg) In 2019, Hiya hosted our first annual “*State of the Call 2019 Summit*”. This summit brought together industry experts dedicated to sharing best practices, discussing emerging trends, and working collaboratively to combat fraudsters and spammers across the globe.  After 4 years, we are thrilled to announce the return of Hiya’s State of the Call Summit and to build upon the strong foundation laid years ago.  - [Register now](https://www.hiya.com/state-of-the-call-summit) for Hiya’s 2023 State of the Call Summit taking place in person on October 5 at the Marriott Marquis New York Before we look ahead to this year’s event, let’s first look back at our last annual summit. ##### Setting the stage At the inaugural State of the Call Summit in 2019, Hiya CEO Alex Algard emphasized the urgency of the spam call issue in his keynote opening speech. He shared that “the spam call issue is not a US problem, it is a global pandemic.” This set the tone for a day filled with insightful discussions, thought leadership sessions, and collaboration with industry experts.  ##### Engaging industry experts The summit provided a platform for thought leadership experts to share their insights and strategies for combating spam and fraud calls. The agenda included speaking sessions and panel discussions with regulatory experts such as the US Federal Communications Commission (FCC), service providers including Twilio, First Orion, and YouMail, and trusted and strategic partners like SIPForum.  ##### Exploring solutions While the summit addressed the challenges in spam and fraud calls, it also showcased Hiya’s comprehensive approach to mitigate this global problem. The Hiya product development team educated attendees about spam detection techniques and introduced the capabilities of our industry-leading spam detection models - which have only grown more sophisticated and influential in the past 4 years. ##### Looking ahead [Hiya’s State of the Call Summit](https://www.hiya.com/state-of-the-call-summit) is returning in person at the Marriott Marquis on October 5th. We’re thrilled to build on the momentum and learnings from our inaugural event in 2019 – and have even more product innovation and industry knowledge to share. The 2023 summit promises to look deeper into emerging trends, technical innovations, and regulatory developments, envisioning a future where the voice call experience is safe, secure, and trustworthy.  Hiya is committed to addressing the global spam and fraud epidemic; in collaboration with industry experts, regulatory bodies, and trusted partners we can shape the future of voice call security. Together, we can build a trustworthy and safe voice channel to provide carriers, subscribers, and businesses with a brighter future. [![banner-hiya-reg](https://blog.hiya.com/hubfs/banner-hiya-reg.jpg)](https://www.hiya.com/products/connect/number-registration) ### Latest Articles ⚡️ - Hiya awarded 16 G2 Summer 2026 badges for branded caller ID Lena Prickett Jul. 9, 2026 - How Canada is leading the fight to stop bank scams Stephanie Boulanger Jun. 26, 2026 - How to check phone numbers for spam labels Michelle Wallace Jun. 9, 2026 ## Related articles ![](https://blog.hiya.com/hubfs/rogers-toronto-event-blog-hero.webp) ## [How Canada is leading the fight to stop bank scams](https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en) Stephanie Boulanger Jun. 26, 2026 ![](https://blog.hiya.com/hubfs/Blog_How-to-check-phone-numbers-for-spam-labels_B.webp) ## [How to check phone numbers for spam labels](https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en) Michelle Wallace Jun. 9, 2026 ![](https://blog.hiya.com/hubfs/Hiya%20x%20DNA-blog@2x.webp) ## [Hiya and DNA Finland launch network-level call protection](https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en) Stephanie Boulanger Jun. 2, 2026 [![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) [![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/) ###### Products - Connect - [Number Registration](https://www.hiya.com/products/connect/number-registration) - [Branded Call](https://www.hiya.com/products/connect/branded-call) - [View Plans](https://www.hiya.com/products/connect/pricing) - Protect - [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics) - [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection) - Apps - [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker) - [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone) ###### Solutions - Company size - [Enterprise](https://www.hiya.com/solutions/enterprise) - [Call Centers](https://www.hiya.com/solutions/call-center) - [Small and Medium](https://www.hiya.com/solutions/businesses) - Service providers - [Operators](https://www.hiya.com/solutions/operators) - [OEMs and technology](https://www.hiya.com/solutions/technology-partners) ###### Considering Hiya? - [Why Hiya](https://www.hiya.com/why-hiya) - [How it Works](https://www.hiya.com/how-it-works) - [Customer Stories](https://www.hiya.com/case-studies) - [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) - [Trust Center](https://www.hiya.com/why-hiya/trust-center) - [Modern Slavery](https://www.hiya.com/company/modern-slavery) - [About Hiya](https://www.hiya.com/company/about) - [Careers: We're hiring!](https://www.hiya.com/company/careers) - [Contact us](https://www.hiya.com/contact-us) ###### Resources - [Resource Center](https://www.hiya.com/resources) - [Partner Program](https://partners.hiya.com/) - [Get Support](https://hiya.com/support) - [Developer Docs](https://developer.hiya.com/) - [Hiya Blog](https://hiya.com/blog) - [Events](https://www.hiya.com/events) - [Press Kit](https://www.hiya.com/newsroom#press-kit) ![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg) [Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Hiya Team", "url" : "https://blog.hiya.com/author/hiya-team" }, "dateModified" : "2023-09-08T20:22:26.540Z", "datePublished" : "2023-08-11T20:57:33.000Z", "headline" : "What you can expect at the 2023 State of the Call Summit", "image" : [ "https://blog.hiya.com/hubfs/What-you-can-expect-at-the-State-of-the-Call-Summit-2023-A.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.hiya.com/what-you-can-expect-at-the-state-of-the-call-2023-summit", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.hiya.com/hubfs/hiya-logo-3.svg" }, "name" : "Hiya Inc." } } ```