There is no doubt that the ongoing COVID-19 pandemic has drastically altered the workplace and our collective understanding of what businesses need to be successful. The workforces of today—and tomorrow—are remote. Enterprises and employees alike are becoming more agile and require their tools to meet the demands of a rapidly shifting, and more mobile, economy. But what does this mean for the state of the voice call?
Over the last year, Hiya has been watching trends in the market and we have the 411 on the state of the voice industry. In fact, we’ve identified 10 key trends that we have outlined in our State of the Call 2022 report (coming the end of February). But we didn’t want to wait for the report to drop to share these trends with you.
Join us on Thursday, February 17th at 10AM PT/ 1PM ET to hear Hiya’s own CEO, Alex Algard, discuss some of the most exciting—and impactful—findings. What is the most foolproof way to ensure your calls get answered? What happens when your business gets impersonated by a scammer? Have video calls finally overtaken the voice channel (hint: the answer may surprise you)? Find out all of this, and more, by pre-registering for our webinar here.