--- title: "Q3 report: In some countries, more of than half of unknown calls are spam" description: Hiya’s Q3 Global Call Threat Report reveals spam and fraud rates in 39 countries and details the types of scam calls most prominent in select countries. image: https://blog.hiya.com/hubfs/Blog%20Post%20Image%20(1300x730)@2x-1.jpg --- [![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) Solutions Solutions [For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### Webinar Branded Calling 101 Weekly Webinar Make your company's calls more recognizable. Learn how Hiya can drive value for your business. [Sign up today Arrow Right](https://www.hiya.com/lp/webinar-series-intro-to-hiya-branded-call) Products Connect ###### [Branded Call Display your branded caller ID](https://www.hiya.com/products/connect/branded-call) ###### [Number Registration Display your branded caller ID](https://www.hiya.com/products/connect/number-registration) ###### [View Plans Flexible pricing for teams of all sizes](https://www.hiya.com/products/connect/pricing) Protect ###### [Spam Analytics Stop spam & fraud on your mobile network](https://www.hiya.com/products/protect/spam-analytics) ###### [AI Voice Detection Real-time AI voice detection](https://www.hiya.com/products/protect/ai-voice-detection) Mobile apps ###### [Hiya Spam Blocker Fraud & AI voice protection](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### [Hiya AI Phone Productivity for busy people](https://www.hiya.com/products/apps/hiya-ai-phone) ![](https://blog.hiya.com/hubfs/sotc-report.avif) ###### Report State of the Call 2026 86% of unidentified calls go unanswered. Read the benchmark report for what is happening in voice today, and what you can do to drive business. [Read the report Arrow Right](https://www.hiya.com/state-of-the-call) Why Hiya? Overview [Why Hiya Your voice innovation partner](https://www.hiya.com/why-hiya) [How it works Get started quickly & easily](https://www.hiya.com/how-it-works) [Customer Stories Real companies, real results](https://www.hiya.com/case-studies) [Voice Intelligence Platform Industry’s leading voice platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) [Trust Center Compliance, security, & privacy](https://www.hiya.com/why-hiya/trust-center) Company [About Leadership and history](https://www.hiya.com/company/about) [Careers We're hiring!](https://www.hiya.com/company/careers) [Contact us Get in touch](https://www.hiya.com/contact-us) ![](https://blog.hiya.com/hubfs/bclc-hero-img.webp) ###### Customer Story BCLC increases business KPIs with Hiya With Hiya Branded Call BCLC was able to increase contact rates, campaign efficiency, and revenue. [Read their story Arrow Right](https://www.hiya.com/customer-stories/bclc) Resources Resources [Resource Center](https://www.hiya.com/resources) [Partner Program](https://partners.hiya.com/) [Get Support](https://hiya.com/support) [Developer Docs](https://developer.hiya.com/) [Hiya Blog](https://blog.hiya.com/) [Newsroom](https://www.hiya.com/newsroom) [Events](https://www.hiya.com/events) ###### eBook 10 Tips for customer-friendly phone calls Prevent caller reputation issues and complaints with customer-friendly calling practices. [Read eBook Arrow Right](https://www.hiya.com/resources/ebooks/10-tips-for-customer-friendly-phone-calls) [Get Started Arrow Right](https://www.hiya.com/#audience) [Log in](https://connect.hiya.com/login) [Get started](https://www.hiya.com/#audience) - [Home](https://hiya.com) - [Blog](https://blog.hiya.com) - [Q3 report: In some countries, more of than half of unknown ...](https://blog.hiya.com/q3-report-in-some-countries-more-than-half-the-calls-are-spam) [Hiya Protect](https://blog.hiya.com/tag/hiya-protect) [Scam Trends](https://blog.hiya.com/tag/scam-trends) [Spam & Fraud Protection](https://blog.hiya.com/tag/spam-fraud-protection) # Q3 report: In some countries, more of than half of unknown calls are spam [Andrea Moreno](https://blog.hiya.com/author/andrea-moreno) Nov. 16, 2023 [![](https://blog.hiya.com/hubfs/icon-fb.svg)](https://www.facebook.com/sharer/sharer.php?u=https://blog.hiya.com/q3-report-in-some-countries-more-than-half-the-calls-are-spam) [![](https://blog.hiya.com/hubfs/icon-x.svg)](https://twitter.com/intent/tweet?url=https://blog.hiya.com/q3-report-in-some-countries-more-than-half-the-calls-are-spam&text=Q3+report%3A+In+some+countries%2C+more+of+than+half+of+unknown+calls+are+spam) [![](https://blog.hiya.com/hubfs/icon-linkedin.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.hiya.com/q3-report-in-some-countries-more-than-half-the-calls-are-spam) ## At a glance ![Q3 report: In some countries, more than half the calls are spam](https://blog.hiya.com/hubfs/Blog%20Post%20Image%20(1300x730)@2x-1.jpg) Which four countries have spam call rates exceeding 50%? What’s the most common phone scam in the UK? Which US state gets the most spam calls?  You’ll find the answer to those questions and more in Hiya’s [Q3 Global Call Threat Report](https://www.hiya.com/global-call-threat-report?__hstc=45788219.4da1dec9a0c9cb9424f6d9b037c037ad.1700160256956.1700160256956.1700160256956.1&__hssc=45788219.1.1700160256956&__hsfp=3739078288). This is the fourth quarter in a row that Hiya has published the report, which  reveals spam and fraud rates in 39 countries worldwide, and details the types of scam calls that are the most prominent in select countries.   [![Why the battle against spam is still ongoing - E@2x (1)](https://blog.hiya.com/hs-fs/hubfs/Why%20the%20battle%20against%20spam%20is%20still%20ongoing%20-%20E@2x%20(1).jpg?width=1300&height=891&name=Why%20the%20battle%20against%20spam%20is%20still%20ongoing%20-%20E@2x%20(1).jpg)](https://www.hiya.com/global-call-threat-report) [**Download the Q3 2023 Global Call Threat Report**](https://www.hiya.com/global-call-threat-report?__hstc=45788219.4da1dec9a0c9cb9424f6d9b037c037ad.1700160256956.1700160256956.1700160256956.1&__hssc=45788219.1.1700160256956&__hsfp=3739078288) ##### **Key findings** In the third quarter of 2023, Hiya detected 6.55 billion spam calls worldwide. That’s more than 73 million unwanted calls every day. Globally, one-fourth of all unidentified calls are spam (either nuisance or fraud), and in some countries, more than half the unknown calls are spam. Here are other key findings from the report: - **Worldwide** – Countries with the highest spam rates in the world in Q3 include:  1. Chile – 57% 2. Indonesia – 56.5% 3. Argentina – 56%  4. Hong Kong – 56% 5. Brazil – 46%  - **United States** – In the US, 22.3% of unidentified calls were flagged as spam. Popular scams in Q3 include [Google Business Profile scams](https://blog.hiya.com/scam-of-the-month-google-business-profile-scam?__hstc=45788219.4da1dec9a0c9cb9424f6d9b037c037ad.1700160256956.1700160256956.1700160256956.1&__hssc=45788219.1.1700160256956&__hsfp=3739078288&hsLang=en), [loved ones scams](https://blog.hiya.com/loved-ones-scam-is-a-global-problem?__hstc=45788219.4da1dec9a0c9cb9424f6d9b037c037ad.1700160256956.1700160256956.1700160256956.1&__hssc=45788219.1.1700160256956&__hsfp=3739078288&hsLang=en), and schemes targeting various [payment app platforms](https://blog.hiya.com/scam-of-the-month-payment-app-scams-venmo-paypal-zelle-cash-app?__hstc=45788219.4da1dec9a0c9cb9424f6d9b037c037ad.1700160256956.1700160256956.1700160256956.1&__hssc=45788219.1.1700160256956&__hsfp=3739078288&hsLang=en).    - **United Kingdom –** UK residents receive fewer spam calls per month than in the US (4 in UK vs. 11 in US), but the percentage of unwanted calls is higher in the UK. Common scams in the UK involve the country’s tax agency [HMRC](https://blog.hiya.com/hmrc-scam-in-the-uk?__hstc=45788219.4da1dec9a0c9cb9424f6d9b037c037ad.1700160256956.1700160256956.1700160256956.1&__hssc=45788219.1.1700160256956&__hsfp=3739078288&hsLang=en), [energy cost-reduction scams](https://blog.hiya.com/uk-energy-crisis-scams?__hstc=45788219.4da1dec9a0c9cb9424f6d9b037c037ad.1700160256956.1700160256956.1700160256956.1&__hssc=45788219.1.1700160256956&__hsfp=3739078288&hsLang=en), and free pension review schemes. - **Canada** – Canadians receive half the amount of spam calls seen in the US: 4-5 per person per month in Canada compared to 11 per person per month in the US. Popular in Canada are [Amazon scams](https://blog.hiya.com/amazon-scam?__hstc=45788219.4da1dec9a0c9cb9424f6d9b037c037ad.1700160256956.1700160256956.1700160256956.1&__hssc=45788219.1.1700160256956&__hsfp=3739078288&hsLang=en), [government official impersonators](https://blog.hiya.com/canada-plagued-by-phone-scams?__hstc=45788219.4da1dec9a0c9cb9424f6d9b037c037ad.1700160256956.1700160256956.1700160256956.1&__hssc=45788219.1.1700160256956&__hsfp=3739078288&hsLang=en) and [air duct cleaning scams](https://blog.hiya.com/canadas-1-phone-scam-air-duct-cleaning-services?__hstc=45788219.4da1dec9a0c9cb9424f6d9b037c037ad.1700160256956.1700160256956.1700160256956.1&__hssc=45788219.1.1700160256956&__hsfp=3739078288&hsLang=en). - **Spain & France** – Spain and France have the highest spam rates in Europe. Spain also has the third-highest rate of fraud in Europe. Package delivery scams are common in France and bank scams are prevalent in Spain. - **Germany** – Germany’s spam rate is a little higher than the European average, but its residents get much fewer unwanted calls compared to other countries — just two per person per month. Germany experiences scams that are common worldwide, including [PayPal scams](https://blog.hiya.com/scam-of-the-month-payment-app-scams-venmo-paypal-zelle-cash-app?hsLang=en), [loved ones scams](https://blog.hiya.com/loved-ones-scam-is-a-global-problem?hsLang=en), and [cryptocurrency scams](https://blog.hiya.com/billions-lost-to-cryptocurrency-phone-scams-worldwide?hsLang=en).  - **Brazil** – Brazilians endure an average of 26 spam calls per month, more than double the amount compared to the six countries mentioned above. Banking scams were by far the most common type of phone scam in Brazil in Q3. ##### **Report includes spam rates in US states** For the second quarter in a row, Hiya included US state data in the Global Call Threat Report. The report identifies the top 10 states with the highest spam rates, as well as the 10 states with the least amount of spam. This quarter, New Hampshire had the highest spam rate of any of the 50 states. [Download the report](https://www.hiya.com/global-call-threat-report?__hstc=45788219.4da1dec9a0c9cb9424f6d9b037c037ad.1700160256956.1700160256956.1700160256956.1&__hssc=45788219.1.1700160256956&__hsfp=3739078288) to see which other states made the list.  ##### **Methodology** Data in the Global Call Threat Report is based on a representative sample of calls observed during Q3 of 2023 on the Hiya Voice Security Network, which includes Samsung Smart Call enabled devices and the Hiya mobile app.  Spam is defined as unwanted calls, and includes both fraud calls and nuisance calls. The spam flag rate represents calls that Hiya has identified and flagged as either “potential fraud” or “suspected spam.” Spam ratios represent the number of unwanted calls from non-contacts, which are calls placed from numbers that are not in an individual’s local address book. ##### **Download the report** Use the Global Call Threat Report to compare spam rates and fraud rates in the 39 countries tracked by Hiya. Charts in the report also break down spam and fraud rates by region, including Europe, the Americas, and the Asia-Pacific region. You can download the report below.  [![No summer vacations for spam call callers. Hiya's Global Call Threat Report Q3 2023](https://blog.hiya.com/hs-fs/hubfs/Blog-Post-Graphic%20V2@2x.jpg?width=1300&height=730&name=Blog-Post-Graphic%20V2@2x.jpg)](https://www.hiya.com/global-call-threat-report) [![banner-hiya-reg](https://blog.hiya.com/hubfs/banner-hiya-reg.jpg)](https://www.hiya.com/products/connect/number-registration) ### Latest Articles ⚡️ - Hiya awarded 16 G2 Summer 2026 badges for branded caller ID Lena Prickett Jul. 9, 2026 - How Canada is leading the fight to stop bank scams Stephanie Boulanger Jun. 26, 2026 - How to check phone numbers for spam labels Michelle Wallace Jun. 9, 2026 ## Related articles ![](https://blog.hiya.com/hubfs/rogers-toronto-event-blog-hero.webp) ## [How Canada is leading the fight to stop bank scams](https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en) Stephanie Boulanger Jun. 26, 2026 ![](https://blog.hiya.com/hubfs/Blog_How-to-check-phone-numbers-for-spam-labels_B.webp) ## [How to check phone numbers for spam labels](https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en) Michelle Wallace Jun. 9, 2026 ![](https://blog.hiya.com/hubfs/Hiya%20x%20DNA-blog@2x.webp) ## [Hiya and DNA Finland launch network-level call protection](https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en) Stephanie Boulanger Jun. 2, 2026 [![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) [![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/) ###### Products - Connect - [Number Registration](https://www.hiya.com/products/connect/number-registration) - [Branded Call](https://www.hiya.com/products/connect/branded-call) - [View Plans](https://www.hiya.com/products/connect/pricing) - Protect - [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics) - [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection) - Apps - [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker) - [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone) ###### Solutions - Company size - [Enterprise](https://www.hiya.com/solutions/enterprise) - [Call Centers](https://www.hiya.com/solutions/call-center) - [Small and Medium](https://www.hiya.com/solutions/businesses) - Service providers - [Operators](https://www.hiya.com/solutions/operators) - [OEMs and technology](https://www.hiya.com/solutions/technology-partners) ###### Considering Hiya? - [Why Hiya](https://www.hiya.com/why-hiya) - [How it Works](https://www.hiya.com/how-it-works) - [Customer Stories](https://www.hiya.com/case-studies) - [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) - [Trust Center](https://www.hiya.com/why-hiya/trust-center) - [Modern Slavery](https://www.hiya.com/company/modern-slavery) - [About Hiya](https://www.hiya.com/company/about) - [Careers: We're hiring!](https://www.hiya.com/company/careers) - [Contact us](https://www.hiya.com/contact-us) ###### Resources - [Resource Center](https://www.hiya.com/resources) - [Partner Program](https://partners.hiya.com/) - [Get Support](https://hiya.com/support) - [Developer Docs](https://developer.hiya.com/) - [Hiya Blog](https://hiya.com/blog) - [Events](https://www.hiya.com/events) - [Press Kit](https://www.hiya.com/newsroom#press-kit) ![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg) [Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Andrea Moreno", "url" : "https://blog.hiya.com/author/andrea-moreno" }, "dateModified" : "2024-02-08T17:32:23.881Z", "datePublished" : "2023-11-16T19:05:48.000Z", "headline" : "Q3 report: In some countries, more of than half of unknown calls are spam", "image" : [ "https://blog.hiya.com/hubfs/Blog%20Post%20Image%20(1300x730)@2x-1.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.hiya.com/q3-report-in-some-countries-more-than-half-the-calls-are-spam", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.hiya.com/hubfs/hiya-logo-3.svg" }, "name" : "Hiya Inc." } } ```