--- title: Hiya wins 16 G2 Summer 2025 Badges for branded caller ID excellence description: Hiya earns 16 G2 badges in Summer 2025, recognized for Branded Caller ID, Contact Center Quality Assurance, and Outbound Call Tracking in UK, Canada & SMB. image: https://blog.hiya.com/hubfs/Blog-G2-Summer-2025-awards-feature-image.avif --- [![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) Solutions Solutions [For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### Webinar Branded Calling 101 Weekly Webinar Make your company's calls more recognizable. Learn how Hiya can drive value for your business. [Sign up today Arrow Right](https://www.hiya.com/lp/webinar-series-intro-to-hiya-branded-call) Products Connect ###### [Branded Call Display your branded caller ID](https://www.hiya.com/products/connect/branded-call) ###### [Number Registration Display your branded caller ID](https://www.hiya.com/products/connect/number-registration) ###### [View Plans Flexible pricing for teams of all sizes](https://www.hiya.com/products/connect/pricing) Protect ###### [Spam Analytics Stop spam & fraud on your mobile network](https://www.hiya.com/products/protect/spam-analytics) ###### [AI Voice Detection Real-time AI voice detection](https://www.hiya.com/products/protect/ai-voice-detection) Mobile apps ###### [Hiya Spam Blocker Fraud & AI voice protection](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### [Hiya AI Phone Productivity for busy people](https://www.hiya.com/products/apps/hiya-ai-phone) ![](https://blog.hiya.com/hubfs/sotc-report.avif) ###### Report State of the Call 2026 86% of unidentified calls go unanswered. Read the benchmark report for what is happening in voice today, and what you can do to drive business. [Read the report Arrow Right](https://www.hiya.com/state-of-the-call) Why Hiya? Overview [Why Hiya Your voice innovation partner](https://www.hiya.com/why-hiya) [How it works Get started quickly & easily](https://www.hiya.com/how-it-works) [Customer Stories Real companies, real results](https://www.hiya.com/case-studies) [Voice Intelligence Platform Industry’s leading voice platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) [Trust Center Compliance, security, & privacy](https://www.hiya.com/why-hiya/trust-center) Company [About Leadership and history](https://www.hiya.com/company/about) [Careers We're hiring!](https://www.hiya.com/company/careers) [Contact us Get in touch](https://www.hiya.com/contact-us) ![](https://blog.hiya.com/hubfs/bclc-hero-img.webp) ###### Customer Story BCLC increases business KPIs with Hiya With Hiya Branded Call BCLC was able to increase contact rates, campaign efficiency, and revenue. [Read their story Arrow Right](https://www.hiya.com/customer-stories/bclc) Resources Resources [Resource Center](https://www.hiya.com/resources) [Partner Program](https://partners.hiya.com/) [Get Support](https://hiya.com/support) [Developer Docs](https://developer.hiya.com/) [Hiya Blog](https://blog.hiya.com/) [Newsroom](https://www.hiya.com/newsroom) [Events](https://www.hiya.com/events) ###### eBook 10 Tips for customer-friendly phone calls Prevent caller reputation issues and complaints with customer-friendly calling practices. [Read eBook Arrow Right](https://www.hiya.com/resources/ebooks/10-tips-for-customer-friendly-phone-calls) [Get Started Arrow Right](https://www.hiya.com/#audience) [Log in](https://connect.hiya.com/login) [Get started](https://www.hiya.com/#audience) - [Home](https://hiya.com) - [Blog](https://blog.hiya.com) - [Hiya wins 16 G2 Summer 2025 Badges for branded caller ID ...](https://blog.hiya.com/hiya-wins-16-g2-summer-2025-badges-for-branded-caller-id-excellence) [Branded Call](https://blog.hiya.com/tag/branded-call) [Company News](https://blog.hiya.com/tag/company-news) [Hiya Connect](https://blog.hiya.com/tag/hiya-connect) # Hiya wins 16 G2 Summer 2025 Badges for branded caller ID excellence [Natalie Graham](https://blog.hiya.com/author/natalie-graham) Jul. 22, 2025 [![](https://blog.hiya.com/hubfs/icon-fb.svg)](https://www.facebook.com/sharer/sharer.php?u=https://blog.hiya.com/hiya-wins-16-g2-summer-2025-badges-for-branded-caller-id-excellence) [![](https://blog.hiya.com/hubfs/icon-x.svg)](https://twitter.com/intent/tweet?url=https://blog.hiya.com/hiya-wins-16-g2-summer-2025-badges-for-branded-caller-id-excellence&text=Hiya+wins+16+G2+Summer+2025+Badges+for+branded+caller+ID+excellence) [![](https://blog.hiya.com/hubfs/icon-linkedin.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.hiya.com/hiya-wins-16-g2-summer-2025-badges-for-branded-caller-id-excellence) ![Purple background with text "Hiya awarded 16 badges for Summer 2025" and there are seven G2 badges displayed](https://blog.hiya.com/hubfs/Blog-G2-Summer-2025-awards-feature-image.avif) [Hiya](https://www.hiya.com/) has once again been recognized for excellence — earning 16 G2 Summer 2025 badges across global, regional, and small-and-mid-sized-business categories. These awards highlight Hiya’s continued growth, customer satisfaction, and innovation in improving call deliverability and voice identity across contact centers of all sizes. G2, the world’s largest and most trusted software marketplace, compiles its Grid® reports based on verified reviews from real users. These reports empower technology buyers to select the best products for their business needs, offering insights from peers with similar challenges and goals. ## Global recognition for branded caller ID & call quality Hiya’s branded caller ID solution continues to lead the pack in Contact Center Quality Assurance and Outbound Call Tracking, helping businesses improve answer rates, protect brand reputation, and deliver a better customer experience. In G2’s Summer 2025 Grid Reports, Hiya was recognized across key global and mid-market categories, including: 🏆 EMEA Regional Grid® Report for Outbound Call Tracking 🏆 EMEA Regional Grid® Report for Contact Center Quality Assurance 🏆 Mid-Market Europe Regional Grid® Report for Contact Center Quality Assurance 🏆 Mid-Market Americas Regional Grid® Report for Contact Center Quality Assurance These awards reflect Hiya’s growing global footprint and ability to help enterprise and mid-market companies across regions optimize outbound voice communication and performance. ## Strong momentum in Canada & the UK [Hiya Branded Call](https://www.hiya.com/products/connect/branded-call) continues to gain traction in Canada and the UK, where rising concerns about spam labeling and low contact rates have made branded calling a strategic priority. G2 recognized Hiya in: 🏆 Canada Regional Grid® Report for Contact Center Quality Assurance 🏆 United Kingdom Regional Grid® Report for Contact Center Quality Assurance These regional awards reinforce Hiya’s leadership in helping UK and Canadian businesses of all sizes stand out from anonymous calls and deliver trusted, high-performing outbound customer experiences. ## Hiya expands branded caller ID to SMBs As more small and mid-sized businesses adopt outbound calling to follow up on leads, book appointments, and engage customers, Hiya’s SMB-friendly branded call solutions are gaining traction. G2’s Summer 2025 Reports recognized Hiya’s value and performance in the Small-Business segment with badges in: 🏆 Small-Business Grid® Report for Contact Center Quality Assurance 🏆 Small-Business Usability Index for Contact Center Quality Assurance 🏆 Small-Business Grid® Report for Outbound Call Tracking 🏆 Small-Business Relationship Index for Outbound Call Tracking These awards highlight Hiya’s commitment to making enterprise-grade caller ID and call performance analytics available to SMBs looking to improve connection rates and reduce wasted dials. [Businesses making less than 3,000 calls per month can get started today!](https://www.hiya.com/products/connect/branded-call) In addition to the 10 badges mentioned above, Hiya also was recognized for its leadership in the overall Grid Reports for Contact Center Quality Assurance and Call Tracking. ## Why branded caller ID matters in 2025 [Hiya’s data](https://www.hiya.com/state-of-the-call) shows that consumers ignore over 80% of unknown calls, so caller identity and trust have never been more important. Hiya Branded Call helps businesses: - Boost contact rates by displaying their **name, logo, and call reason** on customers' phones - **Reduce spam and fraud labeling** through proactive reputation management - Gain **call performance insights** to improve outbound strategies across teams and regions ![3 mobile phones side by side showing caller ids without Branded Call and with Branded Call showing a visible branding difference](https://blog.hiya.com/hs-fs/hubfs/registration-branded-call-3-phone-mockup.png?width=1200&height=808&name=registration-branded-call-3-phone-mockup.png) [Explore the benefits of Hiya Branded Call](https://www.hiya.com/solutions/enterprise) ## About Hiya Branded Call Hiya Branded Call empowers contact centers, sales teams, and customer support organizations with branded caller ID, call reputation analytics, and call performance insights — all delivered through direct integrations with major mobile carriers and device manufacturers worldwide. With coverage on over 500 million mobile devices, including Samsung, EE, and Virgin Media O2, Hiya helps businesses connect with confidence in the moments that matter. ### Ready to improve your call answer rates with Hiya Branded Call? [Learn more about how to get started](https://www.hiya.com/products/connect/branded-call) — and for companies making more than 20,000 outbound calls per month, [talk to one of our experts and get a free call inspection](https://www.hiya.com/free-call-inspection). [![banner-hiya-reg](https://blog.hiya.com/hubfs/banner-hiya-reg.jpg)](https://www.hiya.com/products/connect/number-registration) ### Latest Articles ⚡️ - Hiya awarded 16 G2 Summer 2026 badges for branded caller ID Lena Prickett Jul. 9, 2026 - How Canada is leading the fight to stop bank scams Stephanie Boulanger Jun. 26, 2026 - How to check phone numbers for spam labels Michelle Wallace Jun. 9, 2026 ## Related articles ![](https://blog.hiya.com/hubfs/rogers-toronto-event-blog-hero.webp) ## [How Canada is leading the fight to stop bank scams](https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en) Stephanie Boulanger Jun. 26, 2026 ![](https://blog.hiya.com/hubfs/Blog_How-to-check-phone-numbers-for-spam-labels_B.webp) ## [How to check phone numbers for spam labels](https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en) Michelle Wallace Jun. 9, 2026 ![](https://blog.hiya.com/hubfs/Hiya%20x%20DNA-blog@2x.webp) ## [Hiya and DNA Finland launch network-level call protection](https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en) Stephanie Boulanger Jun. 2, 2026 [![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) [![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/) ###### Products - Connect - [Number Registration](https://www.hiya.com/products/connect/number-registration) - [Branded Call](https://www.hiya.com/products/connect/branded-call) - [View Plans](https://www.hiya.com/products/connect/pricing) - Protect - [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics) - [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection) - Apps - [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker) - [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone) ###### Solutions - Company size - [Enterprise](https://www.hiya.com/solutions/enterprise) - [Call Centers](https://www.hiya.com/solutions/call-center) - [Small and Medium](https://www.hiya.com/solutions/businesses) - Service providers - [Operators](https://www.hiya.com/solutions/operators) - [OEMs and technology](https://www.hiya.com/solutions/technology-partners) ###### Considering Hiya? - [Why Hiya](https://www.hiya.com/why-hiya) - [How it Works](https://www.hiya.com/how-it-works) - [Customer Stories](https://www.hiya.com/case-studies) - [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) - [Trust Center](https://www.hiya.com/why-hiya/trust-center) - [Modern Slavery](https://www.hiya.com/company/modern-slavery) - [About Hiya](https://www.hiya.com/company/about) - [Careers: We're hiring!](https://www.hiya.com/company/careers) - [Contact us](https://www.hiya.com/contact-us) ###### Resources - [Resource Center](https://www.hiya.com/resources) - [Partner Program](https://partners.hiya.com/) - [Get Support](https://hiya.com/support) - [Developer Docs](https://developer.hiya.com/) - [Hiya Blog](https://hiya.com/blog) - [Events](https://www.hiya.com/events) - [Press Kit](https://www.hiya.com/newsroom#press-kit) ![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg) [Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Natalie Graham", "url" : "https://blog.hiya.com/author/natalie-graham" }, "dateModified" : "2026-01-27T20:30:27.712Z", "datePublished" : "2025-07-22T17:20:37.000Z", "headline" : "Hiya wins 16 G2 Summer 2025 Badges for branded caller ID excellence", "image" : [ "https://blog.hiya.com/hubfs/Blog-G2-Summer-2025-awards-feature-image.avif" ], "mainEntityOfPage" : { "@id" : "https://blog.hiya.com/hiya-wins-16-g2-summer-2025-badges-for-branded-caller-id-excellence", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.hiya.com/hubfs/hiya-logo-3.svg" }, "name" : "Hiya Inc." } } ```