--- title: Hiya in 2022 description: In 2022, Hiya has innovated across our platform and offerings, welcomed new team members, set new records, and more. image: https://blog.hiya.com/hubfs/Hiya%20in%202022_Blog%20Post%20Image%20(1300x730)@2x.jpg --- [![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) Solutions Solutions [For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### Webinar Branded Calling 101 Weekly Webinar Make your company's calls more recognizable. Learn how Hiya can drive value for your business. [Sign up today Arrow Right](https://www.hiya.com/lp/webinar-series-intro-to-hiya-branded-call) Products Connect ###### [Branded Call Display your branded caller ID](https://www.hiya.com/products/connect/branded-call) ###### [Number Registration Display your branded caller ID](https://www.hiya.com/products/connect/number-registration) ###### [View Plans Flexible pricing for teams of all sizes](https://www.hiya.com/products/connect/pricing) Protect ###### [Spam Analytics Stop spam & fraud on your mobile network](https://www.hiya.com/products/protect/spam-analytics) ###### [AI Voice Detection Real-time AI voice detection](https://www.hiya.com/products/protect/ai-voice-detection) Mobile apps ###### [Hiya Spam Blocker Fraud & AI voice protection](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### [Hiya AI Phone Productivity for busy people](https://www.hiya.com/products/apps/hiya-ai-phone) ![](https://blog.hiya.com/hubfs/sotc-report.avif) ###### Report State of the Call 2026 86% of unidentified calls go unanswered. Read the benchmark report for what is happening in voice today, and what you can do to drive business. [Read the report Arrow Right](https://www.hiya.com/state-of-the-call) Why Hiya? Overview [Why Hiya Your voice innovation partner](https://www.hiya.com/why-hiya) [How it works Get started quickly & easily](https://www.hiya.com/how-it-works) [Customer Stories Real companies, real results](https://www.hiya.com/case-studies) [Voice Intelligence Platform Industry’s leading voice platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) [Trust Center Compliance, security, & privacy](https://www.hiya.com/why-hiya/trust-center) Company [About Leadership and history](https://www.hiya.com/company/about) [Careers We're hiring!](https://www.hiya.com/company/careers) [Contact us Get in touch](https://www.hiya.com/contact-us) ![](https://blog.hiya.com/hubfs/bclc-hero-img.webp) ###### Customer Story BCLC increases business KPIs with Hiya With Hiya Branded Call BCLC was able to increase contact rates, campaign efficiency, and revenue. [Read their story Arrow Right](https://www.hiya.com/customer-stories/bclc) Resources Resources [Resource Center](https://www.hiya.com/resources) [Partner Program](https://partners.hiya.com/) [Get Support](https://hiya.com/support) [Developer Docs](https://developer.hiya.com/) [Hiya Blog](https://blog.hiya.com/) [Newsroom](https://www.hiya.com/newsroom) [Events](https://www.hiya.com/events) ###### eBook 10 Tips for customer-friendly phone calls Prevent caller reputation issues and complaints with customer-friendly calling practices. [Read eBook Arrow Right](https://www.hiya.com/resources/ebooks/10-tips-for-customer-friendly-phone-calls) [Get Started Arrow Right](https://www.hiya.com/#audience) [Log in](https://connect.hiya.com/login) [Get started](https://www.hiya.com/#audience) - [Home](https://hiya.com) - [Blog](https://blog.hiya.com) - [Hiya in 2022](https://blog.hiya.com/hiya-in-2022) [Company News](https://blog.hiya.com/tag/company-news) # Hiya in 2022 [Hiya Team](https://blog.hiya.com/author/hiya-team) Dec. 20, 2022 [![](https://blog.hiya.com/hubfs/icon-fb.svg)](https://www.facebook.com/sharer/sharer.php?u=https://blog.hiya.com/hiya-in-2022) [![](https://blog.hiya.com/hubfs/icon-x.svg)](https://twitter.com/intent/tweet?url=https://blog.hiya.com/hiya-in-2022&text=Hiya+in+2022) [![](https://blog.hiya.com/hubfs/icon-linkedin.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.hiya.com/hiya-in-2022) ## At a glance ![](https://blog.hiya.com/hubfs/Hiya%20in%202022_Blog%20Post%20Image%20(1300x730)@2x.jpg) 2022 has proven to be an eventful and exciting year for all of us at Hiya. We grew our business, innovated across our platform and offerings, welcomed new team members, set new records, and more. There is no shortage of milestones to celebrate from the last 12 months.   As we look ahead to 2023, let’s reflect back on everything that we’ve achieved together in 2022.     **Growing the Hiya Network** In 2022, we grew the Hiya network from 200 million to over 230 million users launching on Gabb Wireless, Pepephone (part of MasMovil), and a major Canadian carrier. In Canada, we grew our network from 2 million to more than 13 million years through Samsung’s Smart Call, the Hiya Mobile App, and our partnership with a major Canadian carrier.  We also announced a new partnership with Ericsson to offer wireless carriers the fastest path to network-based call protection via the Ericsson IMS. In 2023 we’ll share news of our first joint customer since we announced the partnership.  **New product innovations** Throughout the year we’ve continued to improve and innovate across our industry-leading call protection offering, Hiya Protect, and branded-call solution, Hiya Connect.  In June we launched Branded Call Intelligence, part of Hiya Connect, to give our enterprise customers greater visibility and access to data showing the effectiveness of their branded calls. Last month, we announced Personal AI on Hiya Connect - the industry’s first-ever personalized call protection and our new spam fighting arsenal to block more spam calls while ensuring wanted calls get through.  As we’ve continued to sharpen our spam-fighting tech, we’ve set new records catching more unwanted calls than ever before.  **Delighted more customers** But the best milestone of all? Our happy customers. Throughout 2022 we’ve maintained an NPS score in the high 60s and earned positive comments from our customers: “The potential to verify our numbers to ease our customers’ minds that we are calling from an established connection is invaluable in the current climate.” - Fortune 500 Healthcare Company "Working with Hiya has been a key component of ensuring our overall company reputation with our clients. The Hiya team is easy to work with and supportive of our goals." - Fortune 500 Financial Services Company ​​"Hiya Connect is a MUST HAVE for our company since our sales organization needs Hiya Connect in order to get in front of consumers for our outbound dialing campaigns and remain competitive in our industry." - Enterprise Mortgage Lending Comp And all while growing our Hiya Connect business by 70% including Fortune 500 companies across healthcare, insurance, financial services, and retail. The past 12 months have been significant for all of us at Hiya - and we couldn’t have done any of it without our carriers, customers, partners, and team members around the world. Thank you for a great 2022. We can’t wait to accomplish even more in 2023. [![banner-hiya-reg](https://blog.hiya.com/hubfs/banner-hiya-reg.jpg)](https://www.hiya.com/products/connect/number-registration) ### Latest Articles ⚡️ - Hiya awarded 16 G2 Summer 2026 badges for branded caller ID Lena Prickett Jul. 9, 2026 - How Canada is leading the fight to stop bank scams Stephanie Boulanger Jun. 26, 2026 - How to check phone numbers for spam labels Michelle Wallace Jun. 9, 2026 ## Related articles ![](https://blog.hiya.com/hubfs/rogers-toronto-event-blog-hero.webp) ## [How Canada is leading the fight to stop bank scams](https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en) Stephanie Boulanger Jun. 26, 2026 ![](https://blog.hiya.com/hubfs/Blog_How-to-check-phone-numbers-for-spam-labels_B.webp) ## [How to check phone numbers for spam labels](https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en) Michelle Wallace Jun. 9, 2026 ![](https://blog.hiya.com/hubfs/Hiya%20x%20DNA-blog@2x.webp) ## [Hiya and DNA Finland launch network-level call protection](https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en) Stephanie Boulanger Jun. 2, 2026 [![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) [![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/) ###### Products - Connect - [Number Registration](https://www.hiya.com/products/connect/number-registration) - [Branded Call](https://www.hiya.com/products/connect/branded-call) - [View Plans](https://www.hiya.com/products/connect/pricing) - Protect - [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics) - [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection) - Apps - [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker) - [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone) ###### Solutions - Company size - [Enterprise](https://www.hiya.com/solutions/enterprise) - [Call Centers](https://www.hiya.com/solutions/call-center) - [Small and Medium](https://www.hiya.com/solutions/businesses) - Service providers - [Operators](https://www.hiya.com/solutions/operators) - [OEMs and technology](https://www.hiya.com/solutions/technology-partners) ###### Considering Hiya? - [Why Hiya](https://www.hiya.com/why-hiya) - [How it Works](https://www.hiya.com/how-it-works) - [Customer Stories](https://www.hiya.com/case-studies) - [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) - [Trust Center](https://www.hiya.com/why-hiya/trust-center) - [Modern Slavery](https://www.hiya.com/company/modern-slavery) - [About Hiya](https://www.hiya.com/company/about) - [Careers: We're hiring!](https://www.hiya.com/company/careers) - [Contact us](https://www.hiya.com/contact-us) ###### Resources - [Resource Center](https://www.hiya.com/resources) - [Partner Program](https://partners.hiya.com/) - [Get Support](https://hiya.com/support) - [Developer Docs](https://developer.hiya.com/) - [Hiya Blog](https://hiya.com/blog) - [Events](https://www.hiya.com/events) - [Press Kit](https://www.hiya.com/newsroom#press-kit) ![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg) [Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Hiya Team", "url" : "https://blog.hiya.com/author/hiya-team" }, "dateModified" : "2025-08-06T19:30:54.153Z", "datePublished" : "2022-12-20T17:30:00.000Z", "headline" : "Hiya in 2022", "image" : [ "https://blog.hiya.com/hubfs/Hiya%20in%202022_Blog%20Post%20Image%20(1300x730)@2x.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.hiya.com/hiya-in-2022", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.hiya.com/hubfs/hiya-logo-3.svg" }, "name" : "Hiya Inc." } } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://6751436.fs1.hubspotusercontent-na1.net/hubfs/6751436/2022%20Wrap-Up.mp4", "dateModified" : "2022-12-20T17:04:05.896Z", "duration" : "PT1M53.428S", "height" : 1080, "name" : "2022 Wrap-Up", "thumbnailUrl" : "https://api-na1.hubapi.com/filemanager/api/v3/files/thumbnail-redirect/95976907312?portalId=6751436&size=medium", "uploadDate" : "2022-12-20T17:03:32.287Z", "width" : 1920 } ```