We’re excited to announce that Hiya has won 14 G2 badges in the Fall 2024 reports for our branded caller ID solution, Hiya Connect! This recognition spans multiple business segments, categories, and regions, cementing our position as the highest-ranked branded calling solution on G2. These badges are a testament to our relentless focus on delivering value, streamlining operations, and helping our customers connect effectively with their audiences.
In this blog post, we’ll take a closer look at some of our key wins that reflect our customers’ feedback and how Hiya continues to drive innovation in call performance solutions.
#1 in Ease of Setup for Midmarket VoIP Solutions
Setting up communication tools should never be a hassle—and our customers agree! Hiya Connect received the top honor for Ease of Setup in the Midmarket VoIP category for the second consecutive quarter. This recognition underscores our dedication to building intuitive software that integrates seamlessly with existing systems, so your teams can hit the ground running.
Top Recognition Across Multiple Segments and Categories
In addition to our leading position in branded calling, we earned high marks in multiple reports across several other important areas. Here are some of the highlights:
- High Performer in EMEA, UK, and Americas in both the VoIP and Contact Center Quality Assurance categories: Our global customers recognize Hiya Connect for delivering exceptional performance, demonstrating our ability to meet diverse market needs with consistency.
- Most Likely to Recommend badge for Mid-Market VoIP solutions: Your trust means everything to us. This badge reflects the high satisfaction and strong referrals we receive from customers who rely on Hiya Connect to connect with more customers, faster.
- #3 for Ease of Setup Overall: No matter your business size or industry, Hiya Connect makes it easy to implement advanced calling solutions without technical headaches.
- Fastest Implementation badge for Small Business VoIP solutions: We believe small businesses deserve enterprise-level tools without the complexity. This badge confirms that we deliver on that promise.
- #3 for Compliance in Mid-Market Contact Center Quality Assurance: In today’s regulatory environment, compliance is critical. This ranking highlights our commitment to providing contact centers with reliable tools that align with industry standards.
What Sets Hiya Connect Apart?
At Hiya, we understand that phone-based interactions are a critical touchpoint in the customer journey—whether you’re responding to inbound inquiries or conducting outbound sales. But getting through to customers has never been more challenging, with unanswered calls and spam calls disrupting meaningful connections.
Our solution is designed to help businesses increase connection rates by making every call more trustworthy, stand out and increasing the likelihood of being answered. Winning 14 G2 badges proves that we’re solving these challenges effectively for businesses of all sizes—from small startups to midmarket and large enterprise companies around the world.
Why This Recognition Matters
Winning 14 badges from G2 is not just a company milestone—it’s a reflection of our customers’ success. G2 collects authentic user feedback to rank companies, meaning these awards are a direct result of our customers’ satisfaction with Hiya Connect’s Branded Call.
These badges reinforce our belief in continuous improvement and drive us to keep delivering exceptional value through innovation. Whether it’s ease of setup, customer satisfaction, or compliance, we are committed to being a partner that businesses trust.
Thank You to Our Customers!
We couldn’t have achieved this recognition without our incredible customers. Your feedback helps us grow, and your success stories inspire us to keep pushing the boundaries of what branded calling can do.
Looking Ahead
As we head into the final months of 2024, we remain focused on helping businesses qualify and convert more leads, improve outbound sales, and create meaningful customer interactions. With the right tools in place, your team can spend less time troubleshooting setup issues or calling unresponsive leads and more time closing deals.
If you haven’t explored Hiya Connect yet, now is the perfect time to see how our award-winning solution can transform your communication strategy. Learn more here
Explore Hiya Connect Today
Want to learn more about how Hiya Connect can enhance your calling strategy? Contact us today to schedule a demo and experience firsthand why we’re ranked the #1 branded calling solution on G2
Final Thoughts
The badges and recognition across G2’s Fall Reports validate our ongoing efforts to revolutionize the way businesses connect with their customers. As we continue to grow, we are excited to partner with more businesses of all sizes around the world, helping them navigate communication challenges and maximize their results with ease.
Thank you again to everyone who has supported us on this journey—we couldn’t have done it without you!
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