--- title: Global Call Threat Report 2022 | Hiya description: Hiya’s Global Call Threat Report tracks spam and fraud across 38 countries. Discover the latest insights into worldwide call threats. image: https://blog.hiya.com/hubfs/Blog-Post-Graphic%20V1.png --- [![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) Solutions Solutions [For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### Webinar Branded Calling 101 Weekly Webinar Make your company's calls more recognizable. Learn how Hiya can drive value for your business. 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[Read eBook Arrow Right](https://www.hiya.com/resources/ebooks/10-tips-for-customer-friendly-phone-calls) [Get Started Arrow Right](https://www.hiya.com/#audience) [Log in](https://connect.hiya.com/login) [Get started](https://www.hiya.com/#audience) - [Home](https://hiya.com) - [Blog](https://blog.hiya.com) - [Global Call Threat Report: the world is drowning in spam ...](https://blog.hiya.com/global-call-threat-report) [Branded Call](https://blog.hiya.com/tag/branded-call) [Company News](https://blog.hiya.com/tag/company-news) [Scam Trends](https://blog.hiya.com/tag/scam-trends) [Spam & Fraud Protection](https://blog.hiya.com/tag/spam-fraud-protection) # Global Call Threat Report: the world is drowning in spam calls [Hiya Team](https://blog.hiya.com/author/hiya-team) Feb. 23, 2023 [![](https://blog.hiya.com/hubfs/icon-fb.svg)](https://www.facebook.com/sharer/sharer.php?u=https://blog.hiya.com/global-call-threat-report) [![](https://blog.hiya.com/hubfs/icon-x.svg)](https://twitter.com/intent/tweet?url=https://blog.hiya.com/global-call-threat-report&text=Global+Call+Threat+Report%3A+the+world+is+drowning+in+spam+calls) [![](https://blog.hiya.com/hubfs/icon-linkedin.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.hiya.com/global-call-threat-report) ## At a glance - Hiya’s Global Call Threat Report analyzes spam and fraud call activity across countries and regions worldwide. - The report highlights trends in scam types, call volume, and regional differences in phone-based threats. - Insights help businesses and carriers understand evolving fraud risks and improve call protection strategies. ![](https://blog.hiya.com/hubfs/Blog-Post-Graphic%20V1.png) The world is drowning in spam calls. That seems to be the overarching contention of the recently-published [Global Call Threat Report](https://www.hiya.com/global-call-threat-report) from Hiya.   The report looks at phone spam rates in 38 countries around the world and is based on a representative sample of calls observed by Hiya during Q4 of 2022. For each country, the report calls out:  - Spam rate (all unwanted calls from non-contacts) - Fraud rate (malicious calls intended to steal money or private information) - Nuisance rate (calls that are annoying but not illegal)   The spam flag rate in the report represents calls that Hiya has identified and flagged as either fraud or nuisance. Spam ratios represent the number of unwanted calls from “non-contacts”: calls placed from numbers that are not in an individual’s local address book. ![](https://lh5.googleusercontent.com/IGwl0nTQF1zrHuZ3x_Zwa0s3jL_gLj6ratc2v-PBSGNoHnN-KD2zGshw9kyBVCFvCZPtL5W4iqZs85TAqEMAhQbzs7Ir4751SBXaVr7r4ggNa35sR5n6bEX0hlVY4R7-vGpD12Z-IYXrVbeApm-vnjo) [**Download the Global Call Threat Report**](https://www.hiya.com/global-call-threat-report) ##### **Key findings from the report** During Q4 of 2022, Hiya flagged more spam calls than ever before. In fact, during the week of Oct. 17-22, 2022 the number of spam calls flagged by Hiya reached an all-time high of 655 million! The increase is attributed to both the growing volume of calls that Hiya observes, and increasingly more accurate spam detection. Here are some of the key findings from selected countries: **USA** – The #1 phone scam in the US for the past two years, the [auto warranty scam](https://blog.hiya.com/auto-warranty-scam-no-longer-1?hsLang=en), took a steep dive in 2022 and dropped from first place. Still, one of every three incoming calls from a non-contact was flagged as spam. **Canada** – Canadians get fewer spam calls than Americans, but they are experiencing a higher percentage of fraud calls — 15 times higher in fact. Impersonation scams are popular, such as those that [impersonate a government official](https://blog.hiya.com/canada-plagued-by-phone-scams?hsLang=en) or Amazon.   **United Kingdom** – The UK has the highest proportion of fraud calls in Europe. In the UK, 28% of calls are spam and 13% — nearly half —  are fraud calls. The soaring cost of living has led to an increase in energy-rated scams.  **Spain & France** – In Spain, 43.9% of the calls received from non-contacts are spam, and France is not far behind at 43.0%. Those are the highest spam rates in Europe. What’s more, [Spain](https://blog.hiya.com/spain-bombarded-with-telemarketing-calls?_gl=1*tz4kmp*_ga*MjEzOTA2NjcxMS4xNjczODk2MDI2*_ga_N1M9F6MWCL*MTY3NzE2MTU3Mi41Ny4xLjE2NzcxNjE2NTMuNjAuMC4w&hsLang=en) has the second-highest proportion of fraud calls of any European country. **Germany** – Germany is #8 in Europe for spam with a spam rate of 21.21% of non-contact calls. In the second half of 2022, Germany also saw a spike in [Europol scam](https://blog.hiya.com/europol-phone-scam-in-germany?hsLang=en) calls. ##### **Comparing spam rates worldwide** The Global Call Threat Report compares spam rates in three regions of the world: the Americas, Europe, and Asia-Pacific. This allows readers to see how spam rates in their country compared to those in the same region and other parts of the world. Below are stats showing countries with the five highest spam rates in each region. The Americas In the **United States**, more than one in every three calls (34.9%) from a non-contact is an unwanted call. The good news, however, is that only about 1% of those unwanted calls are reported as fraud. **Canada** has a lower overall spam rate (20.9%), but a higher percentage of those calls are reported as fraud: nearly 6%. The highest phone spam rates in the world are in South America. **Argentina** leads the pack with a 52% spam rate! Coming in second is **Chile**, with a 48% spam rate, and the third is **Brazil** with a 44.9% spam rate. | Country | Spam Rate | | --- | --- | | Argentina | 52% | | Chile | 48% | | Brazil | 44.9% | | Mexico | 35% | | US | 34.9% | Europe As mentioned above, **Spain** and **France** have the highest spam rates in Europe. The **UK**’s spam rate comes in #6, but it tops the list with the highest percentage of fraud in Europe. Nearly half of the unwanted calls in the UK are not just annoying, but they are intent on stealing money or information.  | Country | Spam Rate | | --- | --- | | Spain | 43.9% | | France | 43.0% | | Italy | 35.1% | | Poland | 29.1% | | Sweden | 28.9% | **Asia-Pacific** Although Argentina leads the world with a 52% spam rate, **Indonesia** is close behind with a 51.5% spam rate. Imagine living in a country where more than half of the incoming calls are unwanted calls. **Hong Kong** also has an exceptionally high spam rate, 48%, and has the highest percentage of fraud calls in the Asia-Pacific region. Ten percent of the unwanted calls in Hong Kong are fraud calls.  | Country | Spam Rate | | --- | --- | | Indonesia | 51.5% | | Hong Kong | 48.0% | | Australia | 23.6% | | Philippines  | 19.9% | | Singapore | 15.0% | ##### **How to stop spam calls** Consumers worldwide do not have to put up with a constant bombardment of spam calls. Fortunately, there is technology that can help people fight back against spammers and scammers.  *Carriers* can add [Hiya Protect](https://www.hiya.com/products/protect), a complete call protection solution that enables carriers to protect their subscribers by blocking and labeling spam calls, and helping them identify wanted calls.  With [Hiya Connect](https://www.hiya.com/products/connect), *enterprises* can improve customer engagement and loyalty while protecting their customers from deceitful interactions and their brand reputation from inaccurate spam labeling. Get a free [Reputation Analysis](https://work.hiya.com/get-a-demo?hsLang=en) report to see if your customers are at risk. *Individuals* can check with their phone carrier to see if it offers any spam/scam-blocking capabilities. If not, ask your carrier to consider adding Hiya Protect.  [**Download the Global Call Threat Report**](https://www.hiya.com/global-call-threat-report) [![banner-hiya-reg](https://blog.hiya.com/hubfs/banner-hiya-reg.jpg)](https://www.hiya.com/products/connect/number-registration) ### Latest Articles ⚡️ - Hiya awarded 16 G2 Summer 2026 badges for branded caller ID Lena Prickett Jul. 9, 2026 - How Canada is leading the fight to stop bank scams Stephanie Boulanger Jun. 26, 2026 - How to check phone numbers for spam labels Michelle Wallace Jun. 9, 2026 ## Related articles ![](https://blog.hiya.com/hubfs/rogers-toronto-event-blog-hero.webp) ## [How Canada is leading the fight to stop bank scams](https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en) Stephanie Boulanger Jun. 26, 2026 ![](https://blog.hiya.com/hubfs/Blog_How-to-check-phone-numbers-for-spam-labels_B.webp) ## [How to check phone numbers for spam labels](https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en) Michelle Wallace Jun. 9, 2026 ![](https://blog.hiya.com/hubfs/Hiya%20x%20DNA-blog@2x.webp) ## [Hiya and DNA Finland launch network-level call protection](https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en) Stephanie Boulanger Jun. 2, 2026 [![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) [![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/) ###### Products - Connect - [Number Registration](https://www.hiya.com/products/connect/number-registration) - [Branded Call](https://www.hiya.com/products/connect/branded-call) - [View Plans](https://www.hiya.com/products/connect/pricing) - Protect - [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics) - [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection) - Apps - [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker) - [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone) ###### Solutions - Company size - [Enterprise](https://www.hiya.com/solutions/enterprise) - [Call Centers](https://www.hiya.com/solutions/call-center) - [Small and Medium](https://www.hiya.com/solutions/businesses) - Service providers - [Operators](https://www.hiya.com/solutions/operators) - [OEMs and technology](https://www.hiya.com/solutions/technology-partners) ###### Considering Hiya? - [Why Hiya](https://www.hiya.com/why-hiya) - [How it Works](https://www.hiya.com/how-it-works) - [Customer Stories](https://www.hiya.com/case-studies) - [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) - [Trust Center](https://www.hiya.com/why-hiya/trust-center) - [Modern Slavery](https://www.hiya.com/company/modern-slavery) - [About Hiya](https://www.hiya.com/company/about) - [Careers: We're hiring!](https://www.hiya.com/company/careers) - [Contact us](https://www.hiya.com/contact-us) ###### Resources - [Resource Center](https://www.hiya.com/resources) - [Partner Program](https://partners.hiya.com/) - [Get Support](https://hiya.com/support) - [Developer Docs](https://developer.hiya.com/) - [Hiya Blog](https://hiya.com/blog) - [Events](https://www.hiya.com/events) - [Press Kit](https://www.hiya.com/newsroom#press-kit) ![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg) [Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Hiya Team", "url" : "https://blog.hiya.com/author/hiya-team" }, "dateModified" : "2026-04-14T20:12:36.393Z", "datePublished" : "2023-02-23T14:30:45.000Z", "headline" : "Global Call Threat Report 2022 | Hiya", "image" : [ "https://blog.hiya.com/hubfs/Blog-Post-Graphic%20V1.png" ], "mainEntityOfPage" : { "@id" : "https://blog.hiya.com/global-call-threat-report", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.hiya.com/hubfs/hiya-logo-3.svg" }, "name" : "Hiya Inc." } } ```