--- title: "Auto Warranty Scam: No Longer #1" description: FCC action caused a dramatic plunge in auto warranty phone scams, but others, like healthcare scams, have risen to take its place. image: https://blog.hiya.com/hubfs/Header%20image1.png --- [![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) Solutions Solutions [For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### Webinar Branded Calling 101 Weekly Webinar Make your company's calls more recognizable. Learn how Hiya can drive value for your business. 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[Read eBook Arrow Right](https://www.hiya.com/resources/ebooks/10-tips-for-customer-friendly-phone-calls) [Get Started Arrow Right](https://www.hiya.com/#audience) [Log in](https://connect.hiya.com/login) [Get started](https://www.hiya.com/#audience) - [Home](https://hiya.com) - [Blog](https://blog.hiya.com) - [Auto Warranty Scam: No Longer #1](https://blog.hiya.com/auto-warranty-scam-no-longer-1) [Scam Trends](https://blog.hiya.com/tag/scam-trends) [Spam & Fraud Protection](https://blog.hiya.com/tag/spam-fraud-protection) # Auto Warranty Scam: No Longer #1 [Hiya Team](https://blog.hiya.com/author/hiya-team) Sep. 20, 2022 [![](https://blog.hiya.com/hubfs/icon-fb.svg)](https://www.facebook.com/sharer/sharer.php?u=https://blog.hiya.com/auto-warranty-scam-no-longer-1) [![](https://blog.hiya.com/hubfs/icon-x.svg)](https://twitter.com/intent/tweet?url=https://blog.hiya.com/auto-warranty-scam-no-longer-1&text=Auto+Warranty+Scam%3A+No+Longer+%231) [![](https://blog.hiya.com/hubfs/icon-linkedin.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.hiya.com/auto-warranty-scam-no-longer-1) ## At a glance ![](https://blog.hiya.com/hubfs/Header%20image1.png) The [auto warranty scam](https://blog.hiya.com/auto-warranty-scam?hsLang=en) has been the #1 phone scam in the United States for more than two years, based on the number of reports from customers using [Hiya Protect](https://www.hiya.com/products/protect) via their phone carrier, mobile device manufacturer, or mobile app. In July, following FCC actions aimed at shutting down auto warranty calls, reports of the scam took a dramatic fall. By the end of July it had fallen from first place, and it is now trailing other popular phone scams, including healthcare scams (#1), Amazon scams (#2), and [credit card scams](https://blog.hiya.com/the-credit-card-scam?hsLang=en) (#3).    One year ago, Hiya was receiving more than 25,000 reports of auto warranty scam calls per day. As of mid-September 2022, the number has dropped to fewer than 2,000 per day.   ![](https://lh6.googleusercontent.com/O1a27DfWp2x0HinzLeRk_Sqi_UlXddEugAJjQNjYB-9czH4Y6FsqP992XG3BzEHmuY2iwAodRxPgL8_m5VjYU8OozcDR72YbZ8B2UJ9LVf9afaM2GZPEozwohkPZsLzy40lhQy3QFEka3fkq_tDustDj0dAym6vV7FLy36RbZJlHOAEVZnLjYb-73A) *The auto warranty phone scam has taken a dramatic plunge following an FCC crackdown in July. *   **FCC takes action**   In early July, the Federal Communications Commission’s Enforcement Bureau took these steps: - Opened a formal investigation into a Panama-based company alleged to be responsible for more than 8 billion unlawful robocalls to Americans since 2018. - Sent cease-and-desist letters to specific carriers warning them to stop carrying this suspicious robocall traffic.  - Ordered all U.S.-based phone companies to stop carrying traffic originating from the Cox/Jones/Sumco Panama operation.    [A lawsuit](https://www.ohioattorneygeneral.gov/Media/News-Releases/July-2022/Yost-Files-Suit-Alleging-Massive-Robocall-Scheme-F) filed by the Ohio attorney general in July names 22 defendants, led by Roy Cox Jr., Aaron Michael Jones and Stacey Yim, all of California. The group is accused of violating the  Telephone Consumer Protection Act and the Telemarketing Sales Rule. Cox and Jones have previously been sued by the Federal Trade Commission for similar robocall practices.  According to a [CNN report](https://www.cnn.com/2022/08/18/tech/auto-warranty-robocalls-case/index.html), the Cox/Jones operation appears to be the largest player in the auto warranty scam business, but there are still several smaller operations conducting auto warranty scams.  **How Hiya is fighting the auto warranty scam** Over the past few years, Hiya has blocked millions of auto warranty calls and is using new techniques to stop them. One tool that has proven to be very effective in stopping the auto warranty scam is Hiya’s [Adaptive AI](https://blog.hiya.com/stop-spam-with-adaptive-ai?hsLang=en), a component of Hiya’s spam and fraud fighting service Hiya Protect. Adaptive AI goes beyond simply blocking known spam numbers; it uses machine learning to target the *tactics* of scammers, proactively shutting down scam campaigns in their earliest stages.  If you’re a carrier and are looking for a solution to combat spam and fraud calls on your network, consider [Hiya Protect](https://www.hiya.com/products/protect), which identifies spam calls and blocks fraud calls with high accuracy, without blocking important calls. To learn more, visit the [Hiya Protect](https://www.hiya.com/products/protect) webpage, or [send us an email](https://work.hiya.com/carriers-contact-hiya?hsLang=en).  **Related blog posts** [FCC (and Hiya) Cracking Down on Auto Warranty Scams](https://blog.hiya.com/fcc-and-hiya-cracking-down-on-auto-warranty-scams?hsLang=en) [Scam of the Month: The Auto Warranty Scam](https://blog.hiya.com/auto-warranty-scam?hsLang=en) [![banner-hiya-reg](https://blog.hiya.com/hubfs/banner-hiya-reg.jpg)](https://www.hiya.com/products/connect/number-registration) ### Latest Articles ⚡️ - Hiya awarded 16 G2 Summer 2026 badges for branded caller ID Lena Prickett Jul. 9, 2026 - How Canada is leading the fight to stop bank scams Stephanie Boulanger Jun. 26, 2026 - How to check phone numbers for spam labels Michelle Wallace Jun. 9, 2026 ## Related articles ![](https://blog.hiya.com/hubfs/rogers-toronto-event-blog-hero.webp) ## [How Canada is leading the fight to stop bank scams](https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en) Stephanie Boulanger Jun. 26, 2026 ![](https://blog.hiya.com/hubfs/Blog_How-to-check-phone-numbers-for-spam-labels_B.webp) ## [How to check phone numbers for spam labels](https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en) Michelle Wallace Jun. 9, 2026 ![](https://blog.hiya.com/hubfs/Hiya%20x%20DNA-blog@2x.webp) ## [Hiya and DNA Finland launch network-level call protection](https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en) Stephanie Boulanger Jun. 2, 2026 [![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) [![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/) ###### Products - Connect - [Number Registration](https://www.hiya.com/products/connect/number-registration) - [Branded Call](https://www.hiya.com/products/connect/branded-call) - [View Plans](https://www.hiya.com/products/connect/pricing) - Protect - [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics) - [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection) - Apps - [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker) - [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone) ###### Solutions - Company size - [Enterprise](https://www.hiya.com/solutions/enterprise) - [Call Centers](https://www.hiya.com/solutions/call-center) - [Small and Medium](https://www.hiya.com/solutions/businesses) - Service providers - [Operators](https://www.hiya.com/solutions/operators) - [OEMs and technology](https://www.hiya.com/solutions/technology-partners) ###### Considering Hiya? - [Why Hiya](https://www.hiya.com/why-hiya) - [How it Works](https://www.hiya.com/how-it-works) - [Customer Stories](https://www.hiya.com/case-studies) - [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) - [Trust Center](https://www.hiya.com/why-hiya/trust-center) - [Modern Slavery](https://www.hiya.com/company/modern-slavery) - [About Hiya](https://www.hiya.com/company/about) - [Careers: We're hiring!](https://www.hiya.com/company/careers) - [Contact us](https://www.hiya.com/contact-us) ###### Resources - [Resource Center](https://www.hiya.com/resources) - [Partner Program](https://partners.hiya.com/) - [Get Support](https://hiya.com/support) - [Developer Docs](https://developer.hiya.com/) - [Hiya Blog](https://hiya.com/blog) - [Events](https://www.hiya.com/events) - [Press Kit](https://www.hiya.com/newsroom#press-kit) ![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg) [Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Hiya Team", "url" : "https://blog.hiya.com/author/hiya-team" }, "dateModified" : "2022-09-23T18:14:09.173Z", "datePublished" : "2022-09-20T19:15:00.000Z", "headline" : "Auto Warranty Scam: No Longer #1", "image" : [ "https://blog.hiya.com/hubfs/Header%20image1.png" ], "mainEntityOfPage" : { "@id" : "https://blog.hiya.com/auto-warranty-scam-no-longer-1", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.hiya.com/hubfs/hiya-logo-3.svg" }, "name" : "Hiya Inc." } } ```