The Hiya Voice: News and views for better voice performance

Updated Hiya Console makes it easier to manage your calls

Written by Michelle Wallace | Nov 18, 2025 4:00:01 PM

Hiya has updated the Hiya Connect console, making it easier for customers to see their calls and take action directly from the dashboard. This update benefits all Hiya users whether they are paying for a Branded Call plan or simply registering their numbers for free. From the console, you can now:

  • See which of your phone numbers are registered. Number Registration establishes you as a legitimate caller, making your calls less likely to be labeled as spam.
  • Check to see if any of your registered numbers are currently flagged as spam, or are at risk of being flagged as spam.
  • See which of your numbers are currently displaying branded caller ID — and easily turn on/off Branded Call for any of your registered numbers.
  • Understand your caller reputation with a call performance report card for all of your numbers by clicking that specific number in the Number Registration tab.

In the Number Registration dashboard, users can see which of their numbers are registered and whether they are — or at risk of — being labeled as spam.

 

In the Branded Call dashboard, users can manage their numbers and know which are displaying Hiya’s Branded Call, and easily turn on/off branding on any number.

Hiya is committed to continuously improving the customer experience, and this new interface in the Connect console creates a smoother, more intuitive experience for all users.

Log in now to see the new console and check your spam and call branding status.