The Hiya Voice: The caller ID and call protection blog

Michelle Wallace

Consumers have very little trust in the voice call. In fact, 92% of consumers think unidentified calls are fraudulent, according to Hiya’s ...

Today, it’s harder than ever for businesses to reach their customers by phone. Consumers worldwide receive more than 81 million unwanted ...

It’s frustrating for businesses when they call customers or prospects and their phone numbers are labeled as spam or nuisance. When this ...

Scam calls are a worldwide problem. Each year, Hiya analyzes billions of calls across 40+ countries, and of those calls, more than 14% were ...

Effective communication is a constant throughline of any successful business. The ability to enable precise, timely, and trustworthy ...

Carriers need to protect their subscribers from spam and fraud calls, but when they're looking at how to do that, there are important ...

Ever wonder how Hiya knows what phone scams are currently out there — or when new ones suddenly arise? Hiya Protect is powered by Adaptive ...

Carriers put a lot of effort into stopping scam and fraud calls. And rightly so, as these calls are intended to steal money and/or personal ...

June 30, 2023, marked the deadline for which nearly all types of carriers (large, small, gateway providers) must implement STIR/SHAKEN. ...

Phone spam and fraud is a pervasive problem threatening the consumer voice experience. In Q1 2023, one-quarter of all unknown calls ...

If you get an incoming call from a foreign country or even a state where you have no friends or relatives, that’s a tipoff that it could be ...

Today’s spammers and scammers are sophisticated and well organized. They use modern VoIP technology and take in billions of dollars from ...