---
title: "Scam Awareness: Social Security Scam Calls | Hiya"
description: Scammers are no longer disguising themselves as IRS agents but now have a new scheme, impersonating the Social Security Administration.
image: https://blog.hiya.com/hubfs/Untitled-design-73.png
---

[![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/)

Solutions

Solutions

[For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker)

###### Webinar

Branded Calling 101 Weekly Webinar

Make your company's calls more recognizable. Learn how Hiya can drive value for your business.

[Sign up today Arrow Right](https://www.hiya.com/lp/webinar-series-intro-to-hiya-branded-call)

Products

 Connect

###### [Branded Call Display your branded caller ID](https://www.hiya.com/products/connect/branded-call)

###### [Number Registration Display your branded caller ID](https://www.hiya.com/products/connect/number-registration)

###### [View Plans Flexible pricing for teams of all sizes](https://www.hiya.com/products/connect/pricing)

 Protect

###### [Spam Analytics Stop spam & fraud on your mobile network](https://www.hiya.com/products/protect/spam-analytics)

###### [AI Voice Detection Real-time AI voice detection](https://www.hiya.com/products/protect/ai-voice-detection)

 Mobile apps

###### [Hiya Spam Blocker Fraud & AI voice protection](https://www.hiya.com/products/apps/hiya-spam-blocker)

###### [Hiya AI Phone Productivity for busy people](https://www.hiya.com/products/apps/hiya-ai-phone)

![](https://blog.hiya.com/hubfs/sotc-report.avif)

###### Report

State of the Call 2026

86% of unidentified calls go unanswered. Read the benchmark report for what is happening in voice today, and what you can do to drive business.

[Read the report Arrow Right](https://www.hiya.com/state-of-the-call)

Why Hiya?

Overview

[Why Hiya Your voice innovation partner](https://www.hiya.com/why-hiya) [How it works Get started quickly & easily](https://www.hiya.com/how-it-works) [Customer Stories Real companies, real results](https://www.hiya.com/case-studies) [Voice Intelligence Platform Industry’s leading voice platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) [Trust Center Compliance, security, & privacy](https://www.hiya.com/why-hiya/trust-center)

Company

[About Leadership and history](https://www.hiya.com/company/about) [Careers We're hiring!](https://www.hiya.com/company/careers) [Contact us Get in touch](https://www.hiya.com/contact-us)

![](https://blog.hiya.com/hubfs/bclc-hero-img.webp)

###### Customer Story

BCLC increases business KPIs with Hiya

With Hiya Branded Call BCLC was able to increase contact rates, campaign efficiency, and revenue.

[Read their story Arrow Right](https://www.hiya.com/customer-stories/bclc)

Resources

Resources

[Resource Center](https://www.hiya.com/resources) [Partner Program](https://partners.hiya.com/) [Get Support](https://hiya.com/support) [Developer Docs](https://developer.hiya.com/)

[Hiya Blog](https://blog.hiya.com/) [Newsroom](https://www.hiya.com/newsroom) [Events](https://www.hiya.com/events)

###### eBook

10 Tips for customer-friendly phone calls

 Prevent caller reputation issues and complaints with customer-friendly calling practices. 

[Read eBook Arrow Right](https://www.hiya.com/resources/ebooks/10-tips-for-customer-friendly-phone-calls)

[Get Started Arrow Right](https://www.hiya.com/#audience)

[Log in](https://connect.hiya.com/login) [Get started](https://www.hiya.com/#audience)

- [Home](https://hiya.com)
- [Blog](https://blog.hiya.com)
- [Scammers Now Pose As Social Security Administration During ...](https://blog.hiya.com/scammers-now-pose-as-social-security-administration-during-tax-season/)

[Scam Trends](https://blog.hiya.com/tag/scam-trends)

# Scammers Now Pose As Social Security Administration During Tax Season

[Hiya Team](https://blog.hiya.com/author/hiya-team)

Sep. 20, 2020

[![](https://blog.hiya.com/hubfs/icon-fb.svg)](https://www.facebook.com/sharer/sharer.php?u=https://blog.hiya.com/scammers-now-pose-as-social-security-administration-during-tax-season/) [![](https://blog.hiya.com/hubfs/icon-x.svg)](https://twitter.com/intent/tweet?url=https://blog.hiya.com/scammers-now-pose-as-social-security-administration-during-tax-season/&text=Scammers+Now+Pose+As+Social+Security+Administration+During+Tax+Season) [![](https://blog.hiya.com/hubfs/icon-linkedin.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.hiya.com/scammers-now-pose-as-social-security-administration-during-tax-season/)

## At a glance

![Social security tax scams image](https://blog.hiya.com/hubfs/Untitled-design-73.png)

If you thought you dodged the IRS scam this season, think again! Scammers are no longer disguising themselves as IRS agents but now have a new scheme, impersonating the Social Security Administration.

*Related: See the 2021 update of this article: [Tax Scams Reach Highest Point since Pandemic Began](https://blog.hiya.com/tax-scams-reach-highest-point-since-pandemic-began?hsLang=en)*

In a surprising turn of events, Hiya has discovered that the IRS scam has actually declined in recent months, with the Social Security scam taking its place as the most prevalent during this year’s tax season, surging more than 880% since last year.

Contacting unsuspecting citizens across the U.S., or even spoofing numbers to look like the SSA, automated calls claim that due to fraudulent activity, a victim’s social security number will be suspended until the call is returned to verify the account. Scammers will make multiple attempts to catch a victim’s attention, using scare tactics as a final attempt. They threaten the victim that if they do not call back a federal agent will be contacting them.

Based on Hiya’s analysis of more than 13 billion calls globally each month, Hiya’s data shows that the IRS scam peaked in August of 2018, but has since decreased by 60%. However, just as the IRS scam started to decrease, the Social Security scam started to pick up steam. In fact, since just the beginning of the year, it has grown 40%, with a whopping 880% growth since this time last year.

While some citizens have made a point not to take the calls seriously, the FTC reported that in 2018 over 35,000 citizens reported the scam equating to about $10 million in losses.

“Scammers are constantly evolving their tactics and looking for new ways to target unsuspecting consumers. The rise of the Social Security scam is a perfect example of this, as many Americans have become aware of the IRS scam and are less likely to fall victim to it,” said Alex Algard, Hiya Founder and CEO. “Hiya leverages real-time signals to identify new spam campaigns in minutes to ensure consumers are protected and informed about emerging scams.”

**Top Areas Affected by the Social Security Scam:**

1. (301) Maryland
2. (218) Minnesota
3. (619) San Diego, CA
4. (312) Chicago. IL
5. (714) Anaheim, CA
6. (240) Maryland
7. (480) Phoenix, AZ
8. (303) Denver, CO
9. (806) Amarillo, TX
10. (702) Las Vegas, NV

To avoid becoming a victim of the Social Security Scam here are a few things to keep in mind:

1. If you receive a call about your Social Security being suspended and bank account being seized, it’s a hoax. The SSA will not request that you verify your number over the phone without you expecting their call.
2. SSA will never call to put threatening that your benefits are in jeopardy. They will never request you wire money, send cash, or put money on gift cards.
3. Despite your caller ID identifying a call to be the SSA, be aware that the official SSA number is 1-800-772-1213. If you receive, a call from the SSA or this number but are unsure if you are speaking with an official SSA agent, hang-up immediately and call SSA directly at 1-800-772-1213 to confirm you are speaking with an official SSA agent.
4. Never give out your Social Security number, bank account information, or personal identification to unexpected callers.
5. If you have been a victim or have received a call similar to the SSA scam, report it to the [FTC](http://www.ftc.gov/complaint) and [FCC](https://www.fcc.gov/consumers/guides/filing-informal-complaint) to help raise awareness.

See all the 2021 trends in scams, fraud, robocalls, and spoofing in Hiya's [State of the Call Report. ](https://work.hiya.com/state-of-the-call-report?hsLang=en)

 

[![WP-2102-State-of-the-Call-CTA](https://blog.hiya.com/hs-fs/hubfs/CTA%20Images/WP-2102-State-of-the-Call-CTA.jpeg?width=1200&name=WP-2102-State-of-the-Call-CTA.jpeg)](https://work.hiya.com/state-of-the-call-report?hsLang=en)

 

[![banner-hiya-reg](https://blog.hiya.com/hubfs/banner-hiya-reg.jpg)](https://www.hiya.com/products/connect/number-registration)

### Latest Articles ⚡️

- <https://blog.hiya.com/hiya-awarded-16-g2-summer-2026-badges-for-branded-caller-id?hsLang=en>
  
   Hiya awarded 16 G2 Summer 2026 badges for branded caller ID
  
  Lena Prickett
  
  Jul. 9, 2026
- <https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en>
  
   How Canada is leading the fight to stop bank scams
  
  Stephanie Boulanger
  
  Jun. 26, 2026
- <https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en>
  
   How to check phone numbers for spam labels
  
  Michelle Wallace
  
  Jun. 9, 2026

## Related articles

<https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en> ![](https://blog.hiya.com/hubfs/rogers-toronto-event-blog-hero.webp)

## [How Canada is leading the fight to stop bank scams](https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en)

Stephanie Boulanger

Jun. 26, 2026

<https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en> ![](https://blog.hiya.com/hubfs/Blog_How-to-check-phone-numbers-for-spam-labels_B.webp)

## [How to check phone numbers for spam labels](https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en)

Michelle Wallace

Jun. 9, 2026

<https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en> ![](https://blog.hiya.com/hubfs/Hiya%20x%20DNA-blog@2x.webp)

## [Hiya and DNA Finland launch network-level call protection](https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en)

Stephanie Boulanger

Jun. 2, 2026

[![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/)

[![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/)

###### Products

- Connect
- [Number Registration](https://www.hiya.com/products/connect/number-registration)
- [Branded Call](https://www.hiya.com/products/connect/branded-call)
- [View Plans](https://www.hiya.com/products/connect/pricing)
- Protect
- [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics)
- [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection)
- Apps
- [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker)
- [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone)

###### Solutions

- Company size
- [Enterprise](https://www.hiya.com/solutions/enterprise)
- [Call Centers](https://www.hiya.com/solutions/call-center)
- [Small and Medium](https://www.hiya.com/solutions/businesses)
- Service providers
- [Operators](https://www.hiya.com/solutions/operators)
- [OEMs and technology](https://www.hiya.com/solutions/technology-partners)

###### Considering Hiya?

- [Why Hiya](https://www.hiya.com/why-hiya)
- [How it Works](https://www.hiya.com/how-it-works)
- [Customer Stories](https://www.hiya.com/case-studies)
- [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform)
- [Trust Center](https://www.hiya.com/why-hiya/trust-center)
- [Modern Slavery](https://www.hiya.com/company/modern-slavery)
- [About Hiya](https://www.hiya.com/company/about)
- [Careers: We're hiring!](https://www.hiya.com/company/careers)
- [Contact us](https://www.hiya.com/contact-us)

###### Resources

- [Resource Center](https://www.hiya.com/resources)
- [Partner Program](https://partners.hiya.com/)
- [Get Support](https://hiya.com/support)
- [Developer Docs](https://developer.hiya.com/)
- [Hiya Blog](https://hiya.com/blog)
- [Events](https://www.hiya.com/events)
- [Press Kit](https://www.hiya.com/newsroom#press-kit)

![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg)

[Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy)

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Hiya Team",
    "url" : "https://blog.hiya.com/author/hiya-team"
  },
  "dateModified" : "2022-09-06T17:43:33.350Z",
  "datePublished" : "2020-09-20T20:41:25.000Z",
  "headline" : "Scam Awareness: Social Security Scam Calls | Hiya",
  "image" : [ "https://blog.hiya.com/hubfs/Untitled-design-73.png" ],
  "mainEntityOfPage" : {
    "@id" : "https://blog.hiya.com/scammers-now-pose-as-social-security-administration-during-tax-season/",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://blog.hiya.com/hubfs/hiya-logo-3.svg"
    },
    "name" : "Hiya Inc."
  }
}
```