--- title: Protect Your Network from Common Phone Scams description: Scam calls are relentless. Combat these fraudulent nuisances by staying up to date on common scam trends. Read on for more information. image: https://blog.hiya.com/hubfs/shutterstock_1452139706_smaller.jpg --- [![Hiya logo](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) Solutions Solutions [For Mobile Operators Protect your network](https://www.hiya.com/solutions/operators) [For Businesses Brand your calls](https://www.hiya.com/solutions/businesses) [For People Get the mobile app](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### Webinar Branded Calling 101 Weekly Webinar Make your company's calls more recognizable. Learn how Hiya can drive value for your business. [Sign up today Arrow Right](https://www.hiya.com/lp/webinar-series-intro-to-hiya-branded-call) Products Connect ###### [Branded Call Display your branded caller ID](https://www.hiya.com/products/connect/branded-call) ###### [Number Registration Display your branded caller ID](https://www.hiya.com/products/connect/number-registration) ###### [View Plans Flexible pricing for teams of all sizes](https://www.hiya.com/products/connect/pricing) Protect ###### [Spam Analytics Stop spam & fraud on your mobile network](https://www.hiya.com/products/protect/spam-analytics) ###### [AI Voice Detection Real-time AI voice detection](https://www.hiya.com/products/protect/ai-voice-detection) Mobile apps ###### [Hiya Spam Blocker Fraud & AI voice protection](https://www.hiya.com/products/apps/hiya-spam-blocker) ###### [Hiya AI Phone Productivity for busy people](https://www.hiya.com/products/apps/hiya-ai-phone) ![](https://blog.hiya.com/hubfs/sotc-report.avif) ###### Report State of the Call 2026 86% of unidentified calls go unanswered. Read the benchmark report for what is happening in voice today, and what you can do to drive business. [Read the report Arrow Right](https://www.hiya.com/state-of-the-call) Why Hiya? Overview [Why Hiya Your voice innovation partner](https://www.hiya.com/why-hiya) [How it works Get started quickly & easily](https://www.hiya.com/how-it-works) [Customer Stories Real companies, real results](https://www.hiya.com/case-studies) [Voice Intelligence Platform Industry’s leading voice platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) [Trust Center Compliance, security, & privacy](https://www.hiya.com/why-hiya/trust-center) Company [About Leadership and history](https://www.hiya.com/company/about) [Careers We're hiring!](https://www.hiya.com/company/careers) [Contact us Get in touch](https://www.hiya.com/contact-us) ![](https://blog.hiya.com/hubfs/bclc-hero-img.webp) ###### Customer Story BCLC increases business KPIs with Hiya With Hiya Branded Call BCLC was able to increase contact rates, campaign efficiency, and revenue. [Read their story Arrow Right](https://www.hiya.com/customer-stories/bclc) Resources Resources [Resource Center](https://www.hiya.com/resources) [Partner Program](https://partners.hiya.com/) [Get Support](https://hiya.com/support) [Developer Docs](https://developer.hiya.com/) [Hiya Blog](https://blog.hiya.com/) [Newsroom](https://www.hiya.com/newsroom) [Events](https://www.hiya.com/events) ###### eBook 10 Tips for customer-friendly phone calls Prevent caller reputation issues and complaints with customer-friendly calling practices. [Read eBook Arrow Right](https://www.hiya.com/resources/ebooks/10-tips-for-customer-friendly-phone-calls) [Get Started Arrow Right](https://www.hiya.com/#audience) [Log in](https://connect.hiya.com/login) [Get started](https://www.hiya.com/#audience) - [Home](https://hiya.com) - [Blog](https://blog.hiya.com) - [Protect Your Network from Common Phone Scams](https://blog.hiya.com/protect-your-network-from-common-scams) [Scam Trends](https://blog.hiya.com/tag/scam-trends) [Spam & Fraud Protection](https://blog.hiya.com/tag/spam-fraud-protection) # Protect Your Network from Common Phone Scams [Hiya Team](https://blog.hiya.com/author/hiya-team) Jul. 12, 2022 [![](https://blog.hiya.com/hubfs/icon-fb.svg)](https://www.facebook.com/sharer/sharer.php?u=https://blog.hiya.com/protect-your-network-from-common-scams) [![](https://blog.hiya.com/hubfs/icon-x.svg)](https://twitter.com/intent/tweet?url=https://blog.hiya.com/protect-your-network-from-common-scams&text=Protect+Your+Network+from+Common+Phone+Scams) [![](https://blog.hiya.com/hubfs/icon-linkedin.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.hiya.com/protect-your-network-from-common-scams) ## At a glance ![](https://blog.hiya.com/hubfs/shutterstock_1452139706_smaller.jpg) There’s no doubt about it. Spam and fraud calls are an increasingly annoying nuisance for consumers, with people receiving an average of 14 spam calls a month. The scammers are highly sophisticated, enticing people with scam phone numbers that seem legit enough to pick up the phone. Phone scams are an annoyance for carriers too, as they negatively impact subscriber experiences and create distrust. In fact, we recently asked consumers around the globe if they felt their carriers were doing enough to reduce spam and fraud calls – and only 42% believe they are. [STIR/SHAKEN](https://blog.hiya.com/stir/shaken-does-it-reduce-illegal-call-spoofing?hsLang=en), a framework designed by the Federal Communications Commission (FCC) to reduce robocalls by verifying the digital signature of the outbound call, has attempted to help stop spam and fraud calls, but with little success. The volume of scam calls went down after the implementation of this framework in mid-2021, but the impact was short-lived and the volume is on the rise again as scammers have figured a way around it. The promised payoffs capture innocent victims The themes of scam phone calls are well-known at this point, but the scammers are still can find the most vulnerable and susceptible people. They hook their victims by offering financial gains or prizes that people can’t seem to refuse. The scammers also use believable scare tactics, such as an imminent arrest of a loved one if money isn’t sent immediately. Time and time again, people naively fall for these campaigns, offering up sensitive personal information, financial data, or money.   **The top ten phone scams that still get the best of people!** Here are the most common scam phone call campaigns that we’re actively seeing right now. 1. **Imposter scams** – scammers pretend to represent well-known organizations, like the Internal Revenue Service (IRS) in the United States. 2. **Debt relief and credit repair scams** – callers promise relief through financial assistance or recovery programs, all of which are bogus and only cause more monetary problems. 3. **Business and investment scams** – members of a criminal organization in Europe defrauded victims by offering fake investment opportunities. Before they were [arrested](https://www.sundayworld.com/crime/world-crime/over-100-people-detained-in-raids-on-scam-call-centres-in-latvia-and-lithuania-41500142.html), they netted more than $3 million a month. 4. **Charity scams** – people who want to support service organizations, such as police forces or humanitarian relief groups, can easily be taken advantage of. 5. **Extended car warranties** – scammers in the United States posing as a car dealership, manufacturer, or insurer get people with “expiring” pitches. 6. **Free trials** – free anything, from gym memberships and health products to mobile phones or computers, can lure people into giving away precious information for “free”. 7. **Loan scams** – student loan forgiveness is a big hook for recently graduated college kids who have the burden of paying for their education for years and years. 8. **Prize and lottery scams** – “you have won!” gets the unsuspecting excited enough to turn over privileged personal data. 9. **Travel and timeshare scams** – similar to some of the campaigns above, these scams offer people an opportunity to escape to paradise for a price that just isn’t worth it. 10. [**Eavesdropping scam**](https://blog.hiya.com/the-eavesdropping-scam?hsLang=en) – relatively new, scammers now use an automated call that leaves what appears to be a voice message of a real conversation in order to lure someone call back. People may get charged for the call back or they may be stung by a series of enticing fraudulent offers. Protect your network subscribers There is finally a way to stop and block scammers in real-time with call protection that has up to a 90% effective rate. Adaptive AI, which is part of [Hiya Protect](https://www.hiya.com/products/protect), provides a way for carriers to warn subscribers against spam and fraud in real-time as they receive the calls. It continuously learns to assess new tactics and spam risks in real-time without data scientists adding new models to the system. Adaptive AI evaluates calls as it looks for new patterns that would indicate spam. It can examine which carrier originated the call, what country it came from, and if its network signature indicates spam risk. As an example, Adaptive AI can distinguish between 17 categories of spam calls as it stays on top of the latest scam trends. The success of Adaptive AI can be seen in the car warranty campaign mentioned above, where Hiya’s service blocked almost 90% of the robocalls for subscribers.  To learn more about phone call scams and how carriers can stop them, download the Hiya [2022 State of the Call Report](https://work.hiya.com/state-of-the-call-report-2022?itm_medium=website&itm_source=resources-page&itm_campaign=WP-2203-SOTC-2022-State-of-the-Call&hsLang=en) or request a [demo of Hiya Protect](https://work.hiya.com/get-a-demo?hsLang=en) to see it in action. [![banner-hiya-reg](https://blog.hiya.com/hubfs/banner-hiya-reg.jpg)](https://www.hiya.com/products/connect/number-registration) ### Latest Articles ⚡️ - Hiya awarded 16 G2 Summer 2026 badges for branded caller ID Lena Prickett Jul. 9, 2026 - How Canada is leading the fight to stop bank scams Stephanie Boulanger Jun. 26, 2026 - How to check phone numbers for spam labels Michelle Wallace Jun. 9, 2026 ## Related articles ![](https://blog.hiya.com/hubfs/rogers-toronto-event-blog-hero.webp) ## [How Canada is leading the fight to stop bank scams](https://blog.hiya.com/how-canada-is-leading-the-fight-to-stop-bank-scams?hsLang=en) Stephanie Boulanger Jun. 26, 2026 ![](https://blog.hiya.com/hubfs/Blog_How-to-check-phone-numbers-for-spam-labels_B.webp) ## [How to check phone numbers for spam labels](https://blog.hiya.com/how-to-check-phone-numbers-for-spam-labels?hsLang=en) Michelle Wallace Jun. 9, 2026 ![](https://blog.hiya.com/hubfs/Hiya%20x%20DNA-blog@2x.webp) ## [Hiya and DNA Finland launch network-level call protection](https://blog.hiya.com/hiya-and-dna-finland-launch-network-level-call-protection?hsLang=en) Stephanie Boulanger Jun. 2, 2026 [![](https://blog.hiya.com/hubfs/hiya-new-purple.svg)](https://www.hiya.com/) [![](https://blog.hiya.com/hubfs/linkedin-1.svg)](https://www.linkedin.com/company/hiyainc) [![](https://blog.hiya.com/hubfs/facebook-1.svg)](https://www.facebook.com/hiyainc/) ###### Products - Connect - [Number Registration](https://www.hiya.com/products/connect/number-registration) - [Branded Call](https://www.hiya.com/products/connect/branded-call) - [View Plans](https://www.hiya.com/products/connect/pricing) - Protect - [Spam Analytics](https://www.hiya.com/products/protect/spam-analytics) - [AI Voice Detection](https://www.hiya.com/products/protect/ai-voice-detection) - Apps - [Hiya Spam Blocker](https://www.hiya.com/products/apps/hiya-spam-blocker) - [Hiya AI Phone](https://www.hiya.com/products/apps/hiya-ai-phone) ###### Solutions - Company size - [Enterprise](https://www.hiya.com/solutions/enterprise) - [Call Centers](https://www.hiya.com/solutions/call-center) - [Small and Medium](https://www.hiya.com/solutions/businesses) - Service providers - [Operators](https://www.hiya.com/solutions/operators) - [OEMs and technology](https://www.hiya.com/solutions/technology-partners) ###### Considering Hiya? - [Why Hiya](https://www.hiya.com/why-hiya) - [How it Works](https://www.hiya.com/how-it-works) - [Customer Stories](https://www.hiya.com/case-studies) - [Voice Intelligence Platform](https://www.hiya.com/why-hiya/voice-intelligence-platform) - [Trust Center](https://www.hiya.com/why-hiya/trust-center) - [Modern Slavery](https://www.hiya.com/company/modern-slavery) - [About Hiya](https://www.hiya.com/company/about) - [Careers: We're hiring!](https://www.hiya.com/company/careers) - [Contact us](https://www.hiya.com/contact-us) ###### Resources - [Resource Center](https://www.hiya.com/resources) - [Partner Program](https://partners.hiya.com/) - [Get Support](https://hiya.com/support) - [Developer Docs](https://developer.hiya.com/) - [Hiya Blog](https://hiya.com/blog) - [Events](https://www.hiya.com/events) - [Press Kit](https://www.hiya.com/newsroom#press-kit) ![ANAB](https://blog.hiya.com/hubfs/logo-anab.svg) ![ISO 27001](https://blog.hiya.com/hubfs/logo-iso27017.png) ![AICPA](https://blog.hiya.com/hubfs/logo-aicpa.svg) ![IAF](https://blog.hiya.com/hubfs/logo-iaf.svg) [Privacy Policy](https://www.hiya.com/legal/privacy) [Terms of Service](https://www.hiya.com/legal/terms-of-service) [App Data Privacy Policy](https://www.hiya.com/legal/app-data-protection-and-privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Hiya Team", "url" : "https://blog.hiya.com/author/hiya-team" }, "dateModified" : "2022-09-06T17:29:16.428Z", "datePublished" : "2022-07-12T18:30:00.000Z", "headline" : "Protect Your Network from Common Phone Scams", "image" : [ "https://blog.hiya.com/hubfs/shutterstock_1452139706_smaller.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.hiya.com/protect-your-network-from-common-scams", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.hiya.com/hubfs/hiya-logo-3.svg" }, "name" : "Hiya Inc." } } ```