
At Hiya, our mission has always been simple: help businesses connect with customers in a way that’s trusted, professional, and effective. That means making Branded Call accessible to organizations of all sizes, whether you’re a solo professional, a growing team, or a global enterprise.
Over the past year, we’ve seen incredible adoption of our three self-service plans. Thousands of businesses across the globe have signed up and started reaching more customers by making their calls instantly recognizable. But one thing became clear: businesses wanted even more flexibility.
That’s why we’re excited to announce an extension of our self-service plans to support large enterprises and call centers. This addition is designed to meet businesses exactly where they are today, and scale with them as they grow.
Why expand?
Every business is unique. Some are just getting started with branded calling and need a simple, low-commitment plan. Others have already seen the impact of branded calls and want to scale quickly across more numbers. Expanding our pricing tiers allows us to support businesses of all sizes with:
- More flexibility: Start small or go big, with a plan that offers the most benefit for your current call volume.
- Faster onboarding: Sign up and start uploading your numbers to be branded in minutes.
- Scalable growth: Easily upgrade as your business grows, without complicated contracts.
The new self-service plans
We have created a call volume plan calculator, allowing you to input your estimated monthly outbound calls. The calculator then shows you an estimate of how many of those calls will be branded, and selects the most optimized plan based on call volume and monthly cost.
The new tiers range from smaller starter plans at 250 calls per month to well over 50,000 outbound monthly calls, providing the most flexible options for businesses that want to sign up online.
How our branded call plans work:
- Use the call volume plan calculator to see your optimized plan and monthly price, and sign up.
- Add all the phone numbers you want branded to the Hiya Console. There is no number limit.
- Add as many users as needed to the Hiya Console to help manage your branded calls.
- Review your call performance analytics consistently to optimize your call outcomes.
- Cancel or change your plan at any time.
With more tiers, businesses now have choice and flexibility to understand which tier provides the best value based on their outbound calls.
Why it matters
When customers see an incoming call, their decision to answer often comes down to trust. If your call looks suspicious or unfamiliar, it’s ignored. With Hiya, you can display your business name, logo, and call reason, so customers know it’s safe and worth picking up.
Expanding our self-service pricing means more businesses can:
- Improve answer rates by standing out from spam and scam calls.
- Protect their reputation with consistent, branded caller ID.
- Drive revenue by connecting faster with real customers.
Get started today
Whether you’re a solo entrepreneur or managing a nationwide team, Hiya now has a plan that fits your needs. Signing up is simple. Use our call volume calculator to see the best plan for your needs, then start reaching more customers.